MIS2101 test 1
3. Jane Estroisch works as a manger in a multidomestic firm. She focuses on the long-term questions facing the organization such as which countries to compete in and what organizational policies to follow. Jane is in the________ level of the organization. A) Tactical B) Executive C) Managerial D) Functional E) Operational
B) Executive
m. Who owns the computerized information that is stored in thousands of databases by retailers, credit card companies, and marketing research companies? A) the Chef information Officer B) the firm that maintains the database C) the company's IT department D) the government E) the customers themselves
B) the firm that maintains the database
j. According to Nicholas Cars, cloud computing may contribute to the decline in outsourcing. Which of the following justified this statement? A) An IT outsourcer's business is built around managing internal system. A shift to a complex cloud-based IT infrastructure would discourage outsourcing. B) Outsourcing is based on the availability of cheap labor; these worker will not be able to work on complex cloud-based IT infrastructures, thereby contributing to the decline in outsourcing C) An IT outsourcer's business is built around managing complex internal systems. A shift to simpler cloud-based IT infrastructure should reduce the need for outsourcers. D) Cloud computing in customized in each country, thus making it impossible to outsource E) Cloud computing is standardized in all countries, reducing the need for outsourcing.
C) An IT outsourcer's business is built around managing complex internal systems. A shift to simpler cloud-based IT infrastructure should reduce the need for outsourcers.
i. Toyota's automotive electronics systems and FedEx's Web site were not developed solely because managers in these wanted to have the latest, greatest technology. These organizations developed theses systems to help gain or sustain comperirive advantage. The choices made in developing the system at both Toyota and Fedex were _______ in their intent. A) Functional B) Operational C) Strategic D) Tactical E) Departmental
C) Strategic
h. Identify the purpose of a transition processing system used in organizations A) to support interaction between the firm and its customers B) to support the coordination of suppliers, product or service production, and distribution C) to handle day-to-day business event data at the operational level of the organization D) to enable customers to buy goods and services from a firm's web site E) to support the activities within a specific functional area of the firm
C) to handle day-to-day business event data at the operational level of the organization
k. Which of the following is used to describe the issues and standards of conduct as they pertain to the use of information system? A) Social information B) Virtual ethic C) Cyber security D) Computer ethics E) Computer etiquette
D) Computer ethics
l. _______ is concerned with ensuring the authenticity and fidelity of information as well as with identifying who is responsible for informational errors that harm people. A) Information accessibility B) Information privacy C) Information protection D) Information accuracy E) Information property
D) Information accuracy
g. _______ refer(s) to a program or set of programs that tell the computer to perform certain tasks. A) Telecommunication B) Networks C) Hardware D) Software E) Data
D) Software
2. Managers at the tactical/managerial level of the organization focus on________. A) Long- term strategic question facing the organization B) The efficiency of business process and the customer interface C) Complex problem with broad and long-term ramifications for the organization D) Routine, day-to-day business process, and interactions with customers E) Deploying organization resources to achieve the objective of the organization
E) Deploying organization resources to achieve the objective of the organization
Information system at the ________ level are designed to automate repetitive activities, such as sales transaction processing, and to improve the efficiency of business processes and the customer interface A) Executive B) Strategic C) Managerial D) Tactical E) Operational
E) Operational
Which of the following is an example of asynchronous communication? a. Videoconferencing b. Online chatting c. Group calendars d. Electronic meeting support system e. Shared whiteboards
Group calendars
30. E-filling is an example of a __________ a. Government- to- citizen b. Business-to- business c. Consumer - to - consumer d. Consumer- to- business e. Government - to government
a. Government- to- citizen
17. A global strategy is associated with _____________. a. High degree of global integration and low degree of local responsiveness b. High degree of global integration and high degree of local responsiveness c. Low degree of global integration and low degree of local responsiveness d. Low degree of global integration and lack of local responsiveness e. Low degree of global integration and high degree of local responsiveness
a. High degree of global integration and low degree of local responsiveness
57. In the _____________ Process, goods are produced based on forecasts and are store in a ware house and sales order are then fulfilled from the inventory. a. Make to stock b. Assemble to order c. Engineer to order d. Make to order e. Configure to stock
a. Make to stock
19. According to ___________, the number of transistors that could be squeezed onto a silicon ship would double every 18 months. a. Moore's Law b. Murphy's Law c. Megan's Law d. Ashby's Law e. Metealfe's Law
a. Moore's Law
56. The processes associated with the acquiring of goods from external vendors are together referred to as the _____________ process. a. Procure to pay b. Plan to produce c. Make to stock d. Make to order e. Order to cash
a. Procure to pay
7. Data mining complements online analytic processing in that it _____________. a. Provides capabilities for discovering "hidden "predictive relationships in the data b. Group related records together on the basis of having similar value for attributes c. Finds association or correlations among sets of items d. Analyzes different dimensions of data beyond simple data summaries e. Extracts textual information from web documents
a. Provides capabilities for discovering "hidden "predictive relationships in the data
50. Data mining complements online analytic processing in that it_____________. a. Provides capabilities for discovering "hidden" predictive relationships in the data b. Groups related records together on the basis of having similar values for attributes c. Finds associations or correlations among sets of items d. Analyzed different dimensions of data beyond simple data summaries e. Extracts textual information from Web documents
a. Provides capabilities for discovering "hidden" predictive relationships in the data
31. Which of the following is a basic concept associated with Web 2.0? a. Shift in users' role from the passive consumer of content to its creator b. Shift in users' lifestyle due to increased purchasing power c. Shift in users' interest from sharing information to finding information d. Shift in users' preference from online sites to encyclopedias as sources of unbiased information
a. Shift in users' role from the passive consumer of content to its creator
64. The term ___________ is commonly used to refer to a collection of companies and processes involved in moving products from the suppliers of raw materials to the customer. a. Supply chain b. Distribution resource planning c. Procurement d. Demand chain e. Value network
a. Supply chain
In today's business environment, project teams comprise highly specialized members, many of whom are not collocated. ____________ are comprised of members from different geographic areas. a. Virtual teams b. Command groups c. Work teams d. Work groups e. Task forces
a. Virtual teams
A query is used to ___________ a. retrieve information from a database b. prevent illegal entries from entering the database c. allocate storeage space for a database d. organize and sort the data in database e. eliminate data duplication
a. retrieve information from a database
53. An enterprise application integration product is __________. a. A stratergy that uses business process management to radically engance the customer service experience b. A suite of software applications that tackles the information silo problem by providing layers software that connect information system together c. A suite of applications, a database, and a et of inherent processes for managing all the interactions with a customer, from lead generation to customer service. d. A suite of software, a database, procedures and a set of processes for supporting business operations with a single, consistent information system
b. A suite of software applications that tackles the information silo problem by providing layers software that connect information system together
43. Enterprise 2.0 is likely to fail if ____________ a. An organization has a flat organizational hierarchy b. An organization's workforce is dominated by baby boomers c. An organization emphasized open communication d. It is integrated well with an organization's existing information system infrastructure e. An organization's workforce is dominated by millennials
b. An organization's workforce is dominated by baby boomers
55. The customization of EPR software to meet different customer requirements without changing the program code is called _____________. a. Automation b. Configuration c. Modularity d. Process blueprinting
b. Configuration
10. Knowledge workers are professionals who _________. a. Work in the education industry b. Create, modify, and/or synthesize knowledge as a Fundamental part of their jobs c. Use their skills to help their gains knowledge d. Use knowledge to perform their jobs, but do not create knowledge
b. Create, modify, and/or synthesize knowledge as a Fundamental part of their jobs
3. ____________Integrated date from various operational systems a. Data modeling b. Data warehouse c. Master data d. Data mining e. Metadata repository
b. Data warehouse
46. ________________Integrates data from various operational systems a. Data modeling b. Data warehouse c. Master data d. Data mining e. Metadata repository
b. Data warehouse
61.Financial management, operations management, human resource management, and other important internal activities require the support of _____. a. ERP basis components b. ERP core components c. ERP exterior components d. ERP extended components e. ERP essence components
b. ERP core components
25. Intranets mostly affect the ___________ of an organization. a. Suppliers b. Employees c. Customers d. Advertisers e. Retailers
b. Employees
26. Which of the following distinguishes an intranet from an extranet? a. Users access their company's intranet using their Web browser. b. In its simplest form, intranet communications do not travel across the Internet. c. An intranet looks and acts just like a publicly accessible Web site d. An intranet uses the same networking technologies as a publicly accessible Web site. e. An intranet uses the same hardware as a publicly accessible Web site.
b. In its simplest form, intranet communications do not travel across the Internet.
54. The primary purpose of an ERP system is ____________ a. Duplication b. Integration c. Customization d. Customer acquisition
b. Integration
Which of the following statements id true about neural network? a. it helps analyze why a key indicator is not at an appropriate level or why an exception occurred b. It attempts to approximate the function of the human brain and can learn by example. c. it works in the background to provide some service when a specific event occures d. ir uses reasoning method based on knowledge about a specific problem domain in order to provide advice e. it allows multiple dimension to be added to a traditional two dimensional table
b. It attempts to approximate the function of the human brain and can learn by example.
33. Social presence tools are also known as ______________tools a. videoconferencing b. Microblogging c. Instant chatting d. Social bookmarkting e. Geotagging
b. Microblogging
11. Which of the following refer to having certain functions performed by the same company bit in a different country? a. Licensing b. Offshoring c. Franchising d. Outsourcing e. Exporting
b. Offshoring
___________ refers to manually adding metadata to media or other content. a. Podcasting b. Tagging c. Netcasting d. Phishing e. Crowdsourcing
b. Tagging
5. Which of the following statements is true about exception reports? a. They are produced at predefined intervals to support routine decisions b. They highlight situation that are out of the normal range c. They provided a summary of critical information on a recurring schedule. d. They answer unplanned information requests to support a nonroutine decision e. They help analyzed why a key indicator is not at an appropriate level or why an exception occurred.
b. They highlight situation that are out of the normal range
48. Which of the following statements is true about exception reports? a. They are produced at predefined intervals to support routine decisions b. They provide a summary of critical information on a recurring schedule. c. They highlight a summary of critical information on a recurring schedule. d. They answer unplanned information requests to support a nonroutine decision, e. They help analyze why a key indicator is not at an appropriate level or why an exception occurred.
b. They provide a summary of critical information on a recurring schedule.
20. The innovator's dilemma refers to how disruptive innovations_____________. a. Cause the failure of the firm that created it b. Encourage firems to make heavy investment that result in losses when these innovations fail c. Cause established firms or industries to lose market dominance when ignored d. Force rival firms to copy the innovations, often leading to intellectual property violations. e. Lead to loss of government control in these industries
c. Cause established firms or industries to lose market dominance when ignored
13. Which of the following is a cultural challenge of operating in the digital world? a. Aging populations in the United States and Western Europe b. Differences in academic degrees and measurement units c. Differences in power distance and uncertainty avoidance d. Availability of labor force and salary differences e. Conducting videoconferences across different time zone.
c. Differences in power distance and uncertainty avoidance
60. Applications that integrate business activities across departmental boundaries are often referred to as _______________ systems. a. Computer-integrated manufacturing b. Capacity requirement planning c. Enterprise requirement planning d. Manufacturing resource planning e. Materials requirement planning
c. Enterprise requirement planning
24. Companies use ___________ to secure proprietary information store within the corporate local area network and/or wide are network so that the information can be viewed only by authorized users a. Phishing b. Pharming c. Firewalls d. Rootkits e. Bots
c. Firewalls
52. ____________ occur(s) when data are isolated and replicated in separated information system. a. Metadata publishing b. Encapsulation c. Information silos d. Automation
c. Information silos
45. Which of the following statement is true about an operational system? a. It is primary used by managers b. It consists of historical or point-in-time data. c. It consists of narrow and simple updated and queries. d. Its primary purpose is to support managerial decision making e. Its goal is to enhance ease of access and use.
c. It consists of narrow and simple updated and queries.
2. Which of the following statements is true about an operational system? a. It is primarily used by managers. b. It consists of historical or point-in-time data c. It consists of narrow and simple updates and queries d. Its primary purpose is to support managerial decision-making. e. Its goals is to enhance ease of access and use
c. It consists of narrow and simple updates and queries
4. Which of the following statements is true about a data mart? a. It standardizes the format of data retrieves from different systems. b. It is a compilation of data from the database that is organized and produces in printed format c. It contains selected information from the data warehouse. d. It helps to eliminate data duplication.
c. It contains selected information from the data
47. Which of the following statement is true about a data mart? a. It standardizes the format of data retrieved from different systems b. It is a compilation of data from the database that is organized and produced in printed format. c. It contains selected information from the data warehouse d. It helps to eliminate data duplication. e. It stores master data only.
c. It contains selected information from the data warehouse
41. _______________ attempts to provide relevant search results by including content from blogs and microblogging services. a. Netsearch b. OpenSearch c. Social Search d. Enterprise search e. Metasearch
c. Social Search
21. Which of the following statements is true about companies pursuing a click-only business strategy? a. These companies approach business activities in a reasitional manner by operating physical locations. b. These companies do not indulge in electronic commerce to conduct their businesses. c. These companies do not have physical store locations. d. These companies operate in both physical and virtual arenas.
c. These companies do not have physical store locations.
Which of the following statements is true about blogs? a. They are dedicated to specific topics, and users can start new threads. b. They are moderated so that new postings appear only after they have been vetted by a moderator. c. They allow individuals to express their thoughts in a one-to- many fashions. d. They enable people to voice their thoughts through short "status updates" e. They emulate traditional bulletin boards and allow for threaded discussions between participants
c. They allow individuals to express their thoughts in a one-to- many fashions.
22. Prior to the introduction of the internet and Web, the secure communication of proprietary information in business-to-business electronic commerce was facilitated using ______________. a. Executive information system b. Cloud computing c. Enterprise resource planning d. Electronic data interchange e. Supply chain management
d. Electronic data interchange
63. Which of the following is true regarding the formula for success of an enterprise system? a. Enterprise systems are simple to understand and implement when compared to stand-alone systems. b. Once enterprise systems go live, employees experience an immediate growth in productivity. c. The success of an enterprise system depends directly on the support received from middle management. d. Enterprise system implementations should include personnel from different departments. e. Using outside consultants tend to complicate the implementation of an enterprise system.
d. Enterprise system implementations should include personnel from different departments.
27. The term____________ refers to a class of software that enables people to work together more effectively a. Freeware b. Malware c. Pestware d. Groupware e. Webare
d. Groupware
8. During the time of the industrial revolution, some individuals who felt threated by the change brought about by tech resorted to protesting against the tech, identify these individuals a. Utopists b. Utilitarian c. Millenarists d. Luddites - 术语勒德分子仍然指认为技术对社会产生的损害要多于益处的人 e. Preterits
d. Luddites
16. Which of the following international business strategies is associated with low degree of global integration and high degree of local responsiveness? a. Transnational strategy b. Global strategy c. International strategy d. Multidomestic strategy e. Home-replication strategy
d. Multidomestic strategy
49. _____________refer to the process of quickly conducting complex, multidimensional analyses of data stored in a database that is optimized for retrieval , typically using graphical software tools a. Data mining b. Inferencing c. Predictive analysis d. Online analytical processing e. Normalization
d. Online analytical processing
6. __________ refer to the process of quickly conducting complex, multidimensional analyses of data stored in a database that is optimized for retrieval, typically using graphical software tools. a. Data mining b. Inferencing c. Predictive analysis d. Online analytical processing e. Normalization
d. Online analytical processing
58. Legacy system can problematic when information from multiple departmental systems is required to support business process and decision-making. Which of the following is most similar to the above scenario? a. Fender, a guitar manufacture, allows customers to design their guitars online. Potential buyers need to sent this design with the order to receive their customized guitars b. Chuck's is a retail chain that has an inventory management system, which is tied to an RFID system. This system notifies Chuck's managers when the inventory in its stores fall below a certain level. c. Jsutm successfully pursues a just in time inventory system. Recently, however, it has not been able to meet demand due to labor problems. d. Quick software solutions have an automated system to track employee absence. It also uses a non-automated system like attendance registers that employees sign everyday. This information is updated to Quick's database management system on a weekly basis. e. Nuok Tire supplies its products to Fresto, an automobile manufacturer. Nuok Tires' factories are located closes to Fresto's factories to minimize transportation costs.
d. Quick software solutions have an automated system to track employee absence. It also uses a non-automated system like attendance registers that employees sign everyday. This information is updated to Quick's database management system on a weekly basis.
Which of the following is an example of synchronous communication? a. Work flow automation systems b. Collaborative writing tools c. Intranets d. Videoconferencing e. Online reviews.
d. Videoconferencing
Which of the following analysis are you conducting to make hypothetical changes to the data associated with a problem and observe how these changes influence the results? a. Predictive analysis b. Multivariate analysis c. Linear regression analysis d. What -if analysis e. Time-series analysis
d. What -if analysis
28. Which of the following provides customers with the ability to obtain personalize information by querying corporate database and other information sources? a. e-filling b. e-tailing c. e-information d. e-integration e. e-transaction
d. e-integration
A major benefit of social software is the ability to harness the "wisdom of crowds," which is also referred to as__________. a. Consensus democracy b. Preference elicitation c. Collaborative filtering d. Collective intelligence e. Creative commons
d.Collective intelligence
59. In the 1990, business process management was known as ______________. a. Business systems management b. Application service management c. Business service reengineering d. Application performance management e. Business process reengineering
e. Business process reengineering
9. The ability to independent learn new tech as they emerge and access their impact on your work and life is called__________. a. Computer adaptation b. Computer programming c. Computer compatibility d. Computer assisted learning e. Computer fluency
e. Computer fluency
38. _____________ is used in order to have small, well-defined tasks performed by a scalable ad hoc workforce of everyday people. a. Homesoucing b. Nearshoring c. Offshoring d. Insourcing e. Crowdsourcing
e. Crowdsourcing
15. Managers at the tactical/managerial level of the organization focus on ______. a. Long-term strategic questions facing the organization b. the efficiency of business process and the customer interface c. Complex problems with broad and long-term ramifications for the organization d. Routine, day-to-day business process, and interactions with customers e. Deploying organizational resources to achieve the objectives of the organization
e. Deploying organizational resources to achieve the objectives of the organization
_________ support the promary external activites of the organization for dealing with suppliers and customers E. ERP extended components
e. ERP extended components
12. According to Thomas L. Friedman, which of the following is true about globalization 3.0? a. People didn't notice how it affected their lives due to the slow pace of change b. Industries changes slowly and change rook generations c. Continents were brought closer together, shrinking the world "from size medium small". d. Mainly Americans and Europeans were globalizing, e. Individuals and small groups from virtually every nation joined the globalization movement.
e. Individuals and small groups from virtually every nation joined the globalization movement.
23. Which of the following statements is true about the extranet? a. It restricts the company's information from going "on the Web" b. It contains of an organization can access. c. It requires large expenditures to train user on the technologies. d. It can be accessed only by employee within an organization. e. It enables two or more firms to use the internet to do business together.
e. It enables two or more firms to use the internet to do business together.
44. Which of the following statements is true about business intelligence? a. It is the act of outsourcing tasks, traditionally performed by an employee or contractor, to an undefined, large group of people or community, through the use of information technology. b. It is the use of human resources to gather and analyze information from ecternal sources in order to make better business decidions. c. It is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this stratergy, including its capital and people. d. It is the process by which a customer-owned mutual organization or co-operative changes legal form to a joint stock company. e. It is the use of information system to gather and analyze information from internal and external sources in order to make better business decisions
e. It is the use of information system to gather and analyze information from internal and external sources in order to make better business decisions
1． Which of the following statement is true about business intelligence? a. It is the act of outsourcing tasks, traditionally performed by an employee or contractor, to an undefined, large group of people or community, though the use of information technology. b. It is the use of human resources to gather and analyze information from external sources in order to make better business directions. c. It is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursues this strategy, including its capital and people. d. It is the process by which a customer-owned mutual organization or co-operative changes legal form to a joint stock company, e. It is the use of information systems to gather and analyzed information from internal and external sources in order to make better business decision.
e. It is the use of information systems to gather and analyzed information from internal and external sources in order to make better business decision.
40. Which of the following statements is true about viral marketing? a. It is the dissemination of information to a narrow audience. b. It enables people to work in more flexible ways on a variwty on internet-related projects. c. It uses everyday people as a cheap labor force. d. It is used to market a product without the audience realizing it. e. It uses the network effect to increase brand awareness.
e. It uses the network effect to increase brand awareness.
14. Information systems at the _____________ level are designed to automate repetitive activities, such as sales transaction processing, and to improve the efficiency of business processes and the customer interface. a. Executive b. Strategic c. Managerial d. Tactical e. Operational
e. Operational
39. _______________ sites create social online communities where individuals with a broad and diverse set of interests meet and collaborate a. Crowdsourcing b. Social eataloging c. Media sharing d. Social bookmarking e. Social networking
e. Social networking
18. Which of the following statement is true about firms pursuing a multidomestic business strategy? a. They work in a centralized fashion and the home location exerts strong control on the subsidiaries. b. They leverage the flexibility offered by a decentralized organization while at the same time reaping economies of scale enjoyed by centralization. c. They focus on their domestic customers' need and wants and merely export their products to generate additional sales d. They cannot react quickly to local challenges and opportunities,. e. They are extremely flexible and responsive to the needs and demand of local markets
e. They are extremely flexible and responsive to the needs and demand of local markets
which of the following is true regarding the formula for success of an enterprise system?
Enterprise systems implementations should include personnel from different departments
the process associate with the acquiring of goods from enternal vendors are together referred to as the ______process a. procure to pay b. plan to produce c. make to stock
a. procure to pay