OBHR - Exam 2
Staff Validity
The degree to which team members make informed, reasonable recommendations to the team leader is referred to as
Equity Theory
The the
Potency
The degree to which team members believe that the team can be effective across a variety of situations and tasks is referred to as
Hierarchical Sensitivity
A team that is high in _____ has a leader who can effectively weigh members' assessments and recommendations in making decisions that affect the team.
information richness
As a general rule, face-to-face communication has a higher level of _____ because senders can convey meaning through verbal and nonverbal cues
Creative Behavior
Developing new, exciting ideas to work toward the final solution of a task is characteristic of
Noise
Johnathan is distracted from the professor's lecture because the student sitting next to him keeps couching. The factor that has negatively impacted the communication process is called
Transactive Memory
Knowing what other members of the team know and exchanging that knowledge is referred to as
Taskwork
Team member activities that correspond directly to accomplishing the team's work are referred to as ______ processes.
Taskwork
Team members activities that correspond directly to accomplishing the team's work are referred to as _____ processes
coehsion
When emotional bonds develop between members and a team, the team develops
Staff Validity Hierarchical Sensitivity Decision Infirmity
Which of the following are among the factors that enhance the ability of a team to make effective decisions?
When a communicator sends a message that is unclear or open to misinterpretation When a communicator lacks skills necessary for encoding a message When emotions distort a sender's message
Which of the following are ways in which communicators themselves influence the communication process?