OBHR - Exam 2

Staff Validity

The degree to which team members make informed, reasonable recommendations to the team leader is referred to as

Equity Theory

The the

Potency

The degree to which team members believe that the team can be effective across a variety of situations and tasks is referred to as

Hierarchical Sensitivity

A team that is high in _____ has a leader who can effectively weigh members' assessments and recommendations in making decisions that affect the team.

information richness

As a general rule, face-to-face communication has a higher level of _____ because senders can convey meaning through verbal and nonverbal cues

Creative Behavior

Developing new, exciting ideas to work toward the final solution of a task is characteristic of

Noise

Johnathan is distracted from the professor's lecture because the student sitting next to him keeps couching. The factor that has negatively impacted the communication process is called

Transactive Memory

Knowing what other members of the team know and exchanging that knowledge is referred to as

Taskwork

Team member activities that correspond directly to accomplishing the team's work are referred to as ______ processes.

Taskwork

Team members activities that correspond directly to accomplishing the team's work are referred to as _____ processes

coehsion

When emotional bonds develop between members and a team, the team develops

Staff Validity Hierarchical Sensitivity Decision Infirmity

Which of the following are among the factors that enhance the ability of a team to make effective decisions?

When a communicator sends a message that is unclear or open to misinterpretation When a communicator lacks skills necessary for encoding a message When emotions distort a sender's message

Which of the following are ways in which communicators themselves influence the communication process?