OBHR Exam #2
Employees who have a degree of autonomy in their work tasks are likely to experience which dimension of psychological empowerment?
Self-determination
Employees who experience what motivator tend to produce the best professional results?
Self-efficacy
People with what type of belief think that they have the capabilities needed to carry out the behaviors needed for a task?
Self-efficacy
Which of the following are considered elements of ability?
Skills, competencies, and expertise
Corporate _____ responsibility is an approach to business that recognizes that companies have responsibilities that extend to being a good corporate citizen in the community.
Social
The three factors that influence trust levels are disposition-based trust, cognition-based trust and _____-based trust
Affect
according to the RIASEC model, which personality type is most likely to be creative and entertain others?
Artistic
What are some reasons some employees may lack motivation?
Assignment of an ambiguous goal or lack of confidence
Three common symbolic meanings for money are achievement, respect, and _____
Freedom
Which of the following is the aim of an action and serves as the primary driver of the intensity and persistence of effort for the action?
Goal
Which theory of motivation argues that goals determine the work actions of people?
Goal Setting Theory
When people feel that their work makes a difference and contributes to progress, they experience what form of psychological empowerment?
Impact
The belief known as _____ relates to the belief that "If I do a good job, I'll receive the outcome I desire."
Instrumentality
Which of the following are dimensions by which we gauge an authority's track record?
Integrity, benevolence, and ability
An authority's commitment to the moral course of action can be described as the authority's moral _____
Intent
In terms of equity theory, a(n) _____refers to an employee examining others within the same organization
Internal comparison
When an individual experience psychological empowerment, performing the work tasks serves as its own reward. This is a form of what kind of motivation?
Intrinsic
Applied to the work context, _____ results from the feeling that job tasks are valuable relative to an individual's own ideals and passions.
Meaningfulness
The dimensions of personality identified by psychologist Carl Jun are measured through the
Myers-Briggs Types Indicator (MBTI)
What is the term for groups of beliefs or results that people believe are physically and mentally important?
Needs
In terms of equity theory, which of the following would be considered outcomes?
Pay, seniority benefits, fringe benefits, status symbols, satisfying supervision, workplace perks, intrinsic rewards
Direction, intensity, and _____ are the components of motivation that contribute to an employee's work
Persistence
____ refers to the degree that people are willing to accept an unequal distribution of power within a society or organization
Power distance
_____ exchange relationships involve a connection with another person and fosters trust and expectations that the other person will honor his or her obligations
Social
Setting specific, challenging goals encourages workers to develop plans that teach them new things and answer their dilemmas. These plans are known by what term?
Task Strategies
According to the goal setting theory, there are three variables that determine whether supervisors' goals will affect their employees' work actions. One is goal commitment. What are the other two?
Task complexity and feedback
_____ are defined as recurring regularities or trends in people's to their environment
Traits
True or False: Motivation force equals zero if any of the three beliefs of expectancy, instrumentality, and valence is zero.
True
According to expectancy theory, an individual's effort level depends on three factors: expectancy, instrumentality, and _____
Valence
The belief known as _____ relates to the question "Does the outcome have any value to me?"
Valence
Conscientious employees prioritize _____ striving, indicating a strong desire to achieve task-related goals as a means of expressing their personality
accomplishment
In order to determine whether distributive justice exists, employees consider which of the following?
assignments, pay, and promotions
The first step in the four-component model of ethical decision making is moral _____
awareness
Which of the following are among the rules of procedural justice?
bias suppression, correct ability, consistency, and voice
Which of the big five taxonomy personality dimensions has the strongest effect on task performance
conscientiousness
Having procedures that employees can use to appeal their performance evaluation ratings helps ensure
correctability
shared beliefs about what is accepted or unacceptable, good or bad, and right or wrong in a society are referred as
cultural values
_____ can be described as the personality of a society
culture
Which of the following are among the factors by which employees judge whether an authority's decision making is fair?
interpersonal justice, distributive justice, and procedural justice
Research has suggested that a conscientiousness had a _____ effect on job performance.
moderately positive
The degree to which people pay attention to moral issues is referenced to as their
moral attentiveness
the degree to which an issue has ethical urgency is defined as _____
moral intensity
When authorities determine whether their course of action is ethical or unethical, they exercise _____
moral judgement
a collection of traits make up an individual's
personality
Ethics that is discussed in terms of how people ought to act is refferred to _____ ethics
prescriptive
the perceived fairness of the processes used in reaching decisions is known as _____ justice
procedural
The beliefs or opinions that are generally held about an organization or its brand is referred to as its
reputation
Interpersonal justice is fostered when those in authority adhere to the rules of
respect and propiety
According to the MBTI _____ people rely on objective, clear evidence
sensing
Magnitude of consequences
the anticipated level of impact of the outcome
Justice is defined as
the degree to which an authority's decision making is considered fair
concentration of effect
the extent to which consequences of the act are focused
temporal immediacy
the interval between when the act occurs and its consequences
Probability of effect
the likelihood that the act will occur or cause harm
According to Myers-Briggs Type Indicator (MBTI), managers are most likely
thinking and judging
Most people are quiet and subdued at a funeral, regardless of how gregarious they are in other situations. This is an example of _______
trait activation
Which of the following are common outcomes of abusive supervision?
Counterproductive behavior, decreased satisfaction, increased absenteeism
In terms of equity theory, what is the term for the process in which people think about things in new ways -- but do not change their behaviors -- in order to regain intellectual balance?
Cognitive distortion
Which dimension of psychological empowerment refers to an employee's belief that he or she can perform his or her professional work at a high level?
Competence
According to the RIASEC model, there are six personality types into which people can be categorized: realistic, investigative, artistic, social, enterprising, and ______
Conventional
The scientific study of how people tend to act when presented with moral problem or dilemma is known as _____ ethics
Descriptive
Employee _____ is a combination of perceptions that motivate employees to devote themselves to their jobs.
Engagement
What theory asserts that a person's motivation is based on what he or she considers to be fair when compared to others?
Equity theory
An individual's perceived probability that his or her effort will result in positive outcomes is known as
Expectancy
True or false: justice provides the behavioral evidence that employees need to determine trustworthiness
False, recall that justice provides the kind of behavioral evidence employees need when determining an authority's ability, benevolence, and integrity
Unlike other forms of trust, affect-based trust is primarily
emotional
Which of the following moral principles judges the morality of an action solely on its intrinsic desirability?
ethics of rights and virtue ethics
The cultural dimension identified by the GLOBE project that reflects the degree to which the society supports planning for years to come and upcoming generations is referred to as
future orientation
Providing an honest explanation to employees for a company decision that affects their employment is part of the dimension of justice called _____ justice
infromational
a person's belief that others can be relied upon is referred to as that person's
trust propensity
Which of the following are consequentialist moral principles, which judge the moralist of an action according to its goals, aims, or outcomes?
utilitarianism and egoism