OBHR Exam #2

Employees who have a degree of autonomy in their work tasks are likely to experience which dimension of psychological empowerment?

Self-determination

Employees who experience what motivator tend to produce the best professional results?

Self-efficacy

People with what type of belief think that they have the capabilities needed to carry out the behaviors needed for a task?

Self-efficacy

Which of the following are considered elements of ability?

Skills, competencies, and expertise

Corporate _____ responsibility is an approach to business that recognizes that companies have responsibilities that extend to being a good corporate citizen in the community.

Social

The three factors that influence trust levels are disposition-based trust, cognition-based trust and _____-based trust

Affect

according to the RIASEC model, which personality type is most likely to be creative and entertain others?

Artistic

What are some reasons some employees may lack motivation?

Assignment of an ambiguous goal or lack of confidence

Three common symbolic meanings for money are achievement, respect, and _____

Freedom

Which of the following is the aim of an action and serves as the primary driver of the intensity and persistence of effort for the action?

Goal

Which theory of motivation argues that goals determine the work actions of people?

Goal Setting Theory

When people feel that their work makes a difference and contributes to progress, they experience what form of psychological empowerment?

Impact

The belief known as _____ relates to the belief that "If I do a good job, I'll receive the outcome I desire."

Instrumentality

Which of the following are dimensions by which we gauge an authority's track record?

Integrity, benevolence, and ability

An authority's commitment to the moral course of action can be described as the authority's moral _____

Intent

In terms of equity theory, a(n) _____refers to an employee examining others within the same organization

Internal comparison

When an individual experience psychological empowerment, performing the work tasks serves as its own reward. This is a form of what kind of motivation?

Intrinsic

Applied to the work context, _____ results from the feeling that job tasks are valuable relative to an individual's own ideals and passions.

Meaningfulness

The dimensions of personality identified by psychologist Carl Jun are measured through the

Myers-Briggs Types Indicator (MBTI)

What is the term for groups of beliefs or results that people believe are physically and mentally important?

Needs

In terms of equity theory, which of the following would be considered outcomes?

Pay, seniority benefits, fringe benefits, status symbols, satisfying supervision, workplace perks, intrinsic rewards

Direction, intensity, and _____ are the components of motivation that contribute to an employee's work

Persistence

____ refers to the degree that people are willing to accept an unequal distribution of power within a society or organization

Power distance

_____ exchange relationships involve a connection with another person and fosters trust and expectations that the other person will honor his or her obligations

Social

Setting specific, challenging goals encourages workers to develop plans that teach them new things and answer their dilemmas. These plans are known by what term?

Task Strategies

According to the goal setting theory, there are three variables that determine whether supervisors' goals will affect their employees' work actions. One is goal commitment. What are the other two?

Task complexity and feedback

_____ are defined as recurring regularities or trends in people's to their environment

Traits

True or False: Motivation force equals zero if any of the three beliefs of expectancy, instrumentality, and valence is zero.

True

According to expectancy theory, an individual's effort level depends on three factors: expectancy, instrumentality, and _____

Valence

The belief known as _____ relates to the question "Does the outcome have any value to me?"

Valence

Conscientious employees prioritize _____ striving, indicating a strong desire to achieve task-related goals as a means of expressing their personality

accomplishment

In order to determine whether distributive justice exists, employees consider which of the following?

assignments, pay, and promotions

The first step in the four-component model of ethical decision making is moral _____

awareness

Which of the following are among the rules of procedural justice?

bias suppression, correct ability, consistency, and voice

Which of the big five taxonomy personality dimensions has the strongest effect on task performance

conscientiousness

Having procedures that employees can use to appeal their performance evaluation ratings helps ensure

correctability

shared beliefs about what is accepted or unacceptable, good or bad, and right or wrong in a society are referred as

cultural values

_____ can be described as the personality of a society

culture

Which of the following are among the factors by which employees judge whether an authority's decision making is fair?

interpersonal justice, distributive justice, and procedural justice

Research has suggested that a conscientiousness had a _____ effect on job performance.

moderately positive

The degree to which people pay attention to moral issues is referenced to as their

moral attentiveness

the degree to which an issue has ethical urgency is defined as _____

moral intensity

When authorities determine whether their course of action is ethical or unethical, they exercise _____

moral judgement

a collection of traits make up an individual's

personality

Ethics that is discussed in terms of how people ought to act is refferred to _____ ethics

prescriptive

the perceived fairness of the processes used in reaching decisions is known as _____ justice

procedural

The beliefs or opinions that are generally held about an organization or its brand is referred to as its

reputation

Interpersonal justice is fostered when those in authority adhere to the rules of

respect and propiety

According to the MBTI _____ people rely on objective, clear evidence

sensing

Magnitude of consequences

the anticipated level of impact of the outcome

Justice is defined as

the degree to which an authority's decision making is considered fair

concentration of effect

the extent to which consequences of the act are focused

temporal immediacy

the interval between when the act occurs and its consequences

Probability of effect

the likelihood that the act will occur or cause harm

According to Myers-Briggs Type Indicator (MBTI), managers are most likely

thinking and judging

Most people are quiet and subdued at a funeral, regardless of how gregarious they are in other situations. This is an example of _______

trait activation

Which of the following are common outcomes of abusive supervision?

Counterproductive behavior, decreased satisfaction, increased absenteeism

In terms of equity theory, what is the term for the process in which people think about things in new ways -- but do not change their behaviors -- in order to regain intellectual balance?

Cognitive distortion

Which dimension of psychological empowerment refers to an employee's belief that he or she can perform his or her professional work at a high level?

Competence

According to the RIASEC model, there are six personality types into which people can be categorized: realistic, investigative, artistic, social, enterprising, and ______

Conventional

The scientific study of how people tend to act when presented with moral problem or dilemma is known as _____ ethics

Descriptive

Employee _____ is a combination of perceptions that motivate employees to devote themselves to their jobs.

Engagement

What theory asserts that a person's motivation is based on what he or she considers to be fair when compared to others?

Equity theory

An individual's perceived probability that his or her effort will result in positive outcomes is known as

Expectancy

True or false: justice provides the behavioral evidence that employees need to determine trustworthiness

False, recall that justice provides the kind of behavioral evidence employees need when determining an authority's ability, benevolence, and integrity

Unlike other forms of trust, affect-based trust is primarily

emotional

Which of the following moral principles judges the morality of an action solely on its intrinsic desirability?

ethics of rights and virtue ethics

The cultural dimension identified by the GLOBE project that reflects the degree to which the society supports planning for years to come and upcoming generations is referred to as

future orientation

Providing an honest explanation to employees for a company decision that affects their employment is part of the dimension of justice called _____ justice

infromational

a person's belief that others can be relied upon is referred to as that person's

trust propensity

Which of the following are consequentialist moral principles, which judge the moralist of an action according to its goals, aims, or outcomes?

utilitarianism and egoism