PAD 3003 Week 5

अब Quizwiz के साथ अपने होमवर्क और परीक्षाओं को एस करें!

__________ ____________ was a precursor to human relation theory

Mary Follet

__________ ______________ wrote about this in the book "The Giving of Orders" Importance of effective leadership Leaders must be able to unify, resolve conflicts, motivate employees.

Mary Follet

who said in the book "The Giving of Orders": Importance of effective leadership Leaders must be able to unify, resolve conflicts, motivate employees.

Mary Follet

who wrote "Principles of Scientific Management"

Fredrick Taylor

Fredrick Taylor wrote ________________ _____ _______________ ___________________

Principles of scientific management

Don't ask don't tell became a law in

1994

Under policy, homosexuals (and bisexuals) may serve as long as they tell no one about their sexual orientation, refrain from ''homosexual acts'' and forgo homosexual marriage

don't ask, don't tell

max weber wrote ______________ ______ _____________

economics and society

max weber said "Bureaucracies are machine-like structures, with _________________ is at the heart"

efficiency

quality circle allows problems to be solved by ______________

everyone

who believed what worked for a factory could do the same for a homestead

lillian gilbreth

theory x is based on _____________

maslow

worker incentives theorized by chester barnard (MDIHOA)

material, desirable work conditions, ideal benefactions (believing their work matters), habit conformity, opportunity for participation, associational attractiveness,

who wrote "Economics and Society" said bureaucratic models have hierarchical elements, which makes authority (power / decision making) centralized.

max weber

scientific is also known as

taylorism

the 5 fundamental parts of organization (structural theory) ___________ and ______________ are outside of operating core hierarchical structure

techno, support

one of the 5 fundamental parts of organization (structural theory) analysts responsible for training, standardizing work procedures and general planning

technostructure

Theory Y vs. X Assumes individuals dislike work and avoid whenever possible Intense supervision necessary Due to shunning of responsibility Work motivated through economic factors, threats, punishment Classic weberian model, quasi military structure, authoritarian

theory X

theory X vs. Y Open Model Individuals enjoy work and embrace responsibility Capable of self-direction, not micromanaged Possess ingenuity to solve complex problems through creativity Workers should have the space to achieve individual goals through self-directed efforts

theory Y

MacArthur sent him over to revive Japan's economy as quickly as possible Needed to trade rather than rely on own resources to thrive, though it's poor reputation on quality was an issue a Statistician who was assigned to teach better quality control methods to Japanese industrial leaders in 1948 to teach continued process improvement via statistical methods

Deming

management science inquiry be concerned only with facts a part of neoclassical theory

Fact value dichotomy

Holzer and Schwester's big 10 (POSDCORB) is inspired by

Fayol

what great entrepreneur followed taylorism

Henry Ford

Theory _ = external controls

X

Theory _ = self direction

Y

Theory x is an ________________ style

authoritarian

A perfect ___________________ was something Max Weber actually feared! No moral choices, run like a machine

bureaucracy

who stresses that monetary and non-monetary incentives help to secure greater worker cooperation, in turn making an organization more stable and more likely to see greater worker performance. Gives 8 types of worker incentives.

chester barnard

who theorized quality circle

deming

Philosophy that everyone should plan, collect data, analyze, construct the work, keep circle rotating to maintain quality in the company

deming wheel

a part of the systems theory means organization collects and analyzes data regarding impact of its outputs

feedback mechanism

Father of the Scientific Management Movement

fredrick taylor

one type of worker incentive type that chester barnard theorized The ability to work with people that have compatible values Continual and improved working conditions (organizational culture) The opportunity to contribute to a vision of a company via large projects or general input The opportunity to feel comradery and social comfort within a work setting.

general

experiment where Western electric company examined impact of light amplification Found it wasn't that which made a difference but notion that workers knew they were being recorded, thus worked differently Attention matters most

hawthorn experiments

what two people were big on the neoclassical theory

herbet simon, robert merton

Mary follet was a precursor to _____________ ____________ _____________

human relation theory

a part of the systems theory Organizational resources

inputs

a type of system in structural theory Defined roles, hierarchical formal and top down

mechanistic

a type of system in structural theory better suited for stable environments

mechanistic

two types of systems in structural theory

mechanistic, organic

one of the 5 fundamental parts of organization (structural theory) Middle management, supervising operating core while taking direction from strategic

middle line

__________ __________ focused on fatigue, least amount of steps to complete a task

motion studies

theory that principles are merely proverbs, as none of the terms of truly scientific said being trained as a "machine" limits one's full capacities. Adaptability becomes limited, which is against what organizations are needed to be says bureaucracy goes against democracy

neoclassical theory

History of Don't ask Don't tell: in 1950, President Harry Truman signs "Uniform Code of Military Justice........Sets up discharge rules of people that engage in homosexual activity. in 1982, President Reagan states "homosexuality is incompatible with military service" People who engaged in homosexual behavior should be discharged

ok

a criticism of gulick and urwick is that administration is simply not that easy to breakdown

ok

one of the 5 fundamental parts of organization (structural theory) Front-line workers

operating core

a type of system in structural theory Worker roles and responsibilities less defined, communication is informal and bottom up, more decentralized

organic

a type of system in structural theory better suited for unstable environments with a lot of change

organic

It deals with welcoming new or outside elements into an organization's leadership decision-making structure. It's purpose is to help an organization identify and protect itself from outside threats. introduced by phillip selznick part of neoclassical theory

organizational co-optation

theory that attempts to ensure that worker interests are consistent with organizational interests, personified by the organizational leader's interests.

organizational economic theory

a part of the systems theory goods or services organization produces

output

who invented organizational co-optation

phillip selznick

Holzer and Schwester said there are these 5 elements of management (POCCC)

planning, organizing, command, control, coordination

Holzer and Schwester: Gulick POSDCORB stands for

planning, organizing, staffing, directing, coordinating, reporting, budgeting

theory that monetarily compensating agents in manner that influences the interests of agents allows interests of agents to converge with interest of principals Implement oversight mechanisms that make sure agents perform as expected

principal agent theory

What an organization does with resources a part of the systems theory

processes

a small group of employees that work on similar tasks and meet to solve work-related issues. deming theorized this NOT for venting

quality circle

____________ ______________ focused on welcoming outsiders in to prevent groupthink, a specialized kind of conformity that forms in highly cohesive groups, gets in way of critical analysis

robert merton

fredrick taylor believed in ___________________ ____________________ Scientifically select, train and develop each worker rather than passively leaving them to train themselves Divide work nearly equally between managers and workers, managers apply scientific management principles to planning the work and workers actually perform the tasks

scientific management (taylorism)

holzer and schwester believed in the importance of ______________

specialization

one type of worker incentive type that chester barnard theorized Money and other material items Awards / Attention for a job well done Improved physical work conditions Ability to achieve and / or maintain pride in one's work

specific

two types of worker incentives that chester barnard theorized

specific, general

one of the 5 fundamental parts of organization (structural theory) Organization's upper level or executive leadership

strategic apex

theory that assumes organizations are rational in that they function to accomplish specific goals and objectives Every organization, there is believed to be a best structure, organization dysfunction can be corrected through structural changes

structural theory

one of the 5 fundamental parts of organization (structural theory) Public relations, legal aid, and other services (mail, food service, custodial)

support staff

theory that focused on organization comprised of several interconnected parts, designed to achieve broader organizational goals and objectives Looks at orgs in terms of inputs, processes outputs, and feedback mechanism Inputs feed to processes which feeds to outputs which generate feedback which cycle to org inputs

systems theory


संबंधित स्टडी सेट्स

Test Questions for Plane Captain FA-18+

View Set

Belmont Report and Its Principles (ID 1127)

View Set

ONCC Practice Tests (OCN - Care Continuum)

View Set

Fire Inspection and Code Enforcement 8th ed.

View Set