Proj Mgmt - Ch 6&7 - Test Questions
using simplified percentage complete amounts for a one-year project with weekly reporting and an average task or work packet size of one week, you can expect about a(n) ________ percent error rate a. 1 b. 5 c. 11 d. 15
1
the ___________ is the total direct and indirect costs incurred in accomplishing work on an activity during a given period a. AC b. EV c. RP d. PV
AC
the _____________ is the ratio of earned value to actual cost and can be used to estimate the projected cost of completing the project a. SV b. CV c. CPI d. SPI
CPI
__________ and SPI less than one or less than 100 percent indicate problems
CPI (cost performance index)
___________ is the earned value minus the actual cost a. SV b. CV c. CPI d. SPI
CV
the _________ is an estimate of what it will cost to complete the project based on performance to date a. CPI b. SV c. EAC d. SPI
EAC
the cost performance index can be used to calculate the ____________
EAC (estimate at completion)
the __________ is an estimate of the value of the physical work actually completed a. AC b. EV c. RP d. PV
EV
variances are calculated by subtracting the actual cost or planned value from ___________ a. EV b. AC c. PV d. RP
EV
the _________ is that portion of the approved total cost estimate planned to be spent on an activity during a given period a. AC b. EV c. RP d. PV
PV
the _________ is the ration of actual work completed to the percentage of work planned to have been completed at any given time during the life of the project or activity a. AC b. EV c. RP d. PV
RP
the ___________ is the ratio of earned value to planned value and can be used to estimate the projected time to complete the project a. SV b. CV c. CPI d. SPI
SPI
_________ is the earned value minus the planned value a. SV b. CV c. CPI d. SPI
SV
Douglas McGregor suggested a series of assumptions about human behavior that he called ____________ (sometimes referred to as human relations theory).
Theory Y
in the Tuckman model of team development, the ____________ stage involves the breakup of the team after they successfully reach their goals and complete the work
adjourning
according to David McClelland, the main categories of acquired needs include achievement, ____________, and power
affiliation
____________ generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside of the organization itself
benchmarking
____________-and-effect diagrams -- also called fishbone diagrams or Ishikawa diagrams -- can assist in ensuring and improving quality by finding the root causes of quality problems
cause
Which of the following is a Control Communications output? A Change requests B Information presentation tools C Time reporting systems D Status review meetings
change requests
with the ____________ mode, project managers use a give and take approach to resolve conflicts, bargaining and searching for solutions that will bring some degree of satisfaction to all the parties in a dispute
compromise
the project management plan, project funding requirements, work performance data, and organizational process assets are inputs for the process of _________ a. controlling costs b. budgeting costs c. consolidating costs d. estimating costs
controlling costs
_______ is a resource sacrificed or foregone to achieve a specific objective or something given up in exchange.
cost
a _________ is a time-phased budget that project managers use to measure and monitor cost performance a. budget baseline b. ledger c. cost baseline d. cost line
cost baseline
the main goal of the _________ process is to produce a cost baseline for measuring project performance and project funding requirements a. cost budgeting b. cost consolidation c. cost control d. cost estimating
cost budgeting
the main outputs of the _________ process are activity cost estimates, basis of estimates, and project document updates
cost estimating
Which of the following is not a key output of project cost management? a - activity cost estimates b - cost management plan c - updates to the project management plan d - a cost performance baseline
cost management plan
_________ is a project performance measurement technique that integrates scope, time, and cost data a. cost baseline b. earned value management c. constructive cost modeling d. parametric modeling
earned value management
____________ listening is listening with the intent to understand by putting yourself in the shoes of the other person
empathetic
Manage Communications is a/an __________ process. A Initiating B Planning C Executing D Closing
executing
Frederick Herzberg is best known for distinguishing between motivational factors and ____________ factors when considering motivation in work settings
hygiene
As the number of people involved in a project ____, the complexity of communications ____. a.increases, decreases b.decreases, increases c.increases, stays constant d.increases, increases
increases, increases
____________ distribution is the main communications management task performed during project execution
information
____________ motivation causes people to participate in an activity for their own enjoyment
intrinsic
What process involves responding to unexpected requests for information? A Manage Communications B Control Communications C Manage Stakeholder Engagement D Plan Communications Management
manage communications
a(n) ____________ is a significant event on a project, such as completing a major deliverable or warding a major contract
milestone
____________ is the matching of certain behaviors of another person
mirroring
in general, ______________ numbers for cost and schedule variance indicate problems in those areas
negative
many organizations now collect and control an entire suite of projects or investments as one set of interrelated activities in one place, called a(n) _____________
portfolio
using good _____________ can change the false perception that costs grow and failures are to be expected
project cost management
____________ is a relationship of harmony, conformity, accord, or affinity
rapport
____________ is the concept that the whole is equal to more than the sum of its parts.
synergy
the ____________ is a tool to measure the individual needs of different people using McClelland's categories
thematic apperception test (TAT)
What is the main goal of project cost management?
to complete a project within an approved budget.
when using the ____________ mode of conflict resolution, project managers retreat or withdraw from an actual or potential disagreement
withdrawal
Psychologist David Merril, who helped develop the Social Skills Profile, categorizes four approximate behavioral profiles, or ____________
zones