Proj Mgmt - Ch 6&7 - Test Questions

using simplified percentage complete amounts for a one-year project with weekly reporting and an average task or work packet size of one week, you can expect about a(n) ________ percent error rate a. 1 b. 5 c. 11 d. 15

1

the ___________ is the total direct and indirect costs incurred in accomplishing work on an activity during a given period a. AC b. EV c. RP d. PV

AC

the _____________ is the ratio of earned value to actual cost and can be used to estimate the projected cost of completing the project a. SV b. CV c. CPI d. SPI

CPI

__________ and SPI less than one or less than 100 percent indicate problems

CPI (cost performance index)

___________ is the earned value minus the actual cost a. SV b. CV c. CPI d. SPI

CV

the _________ is an estimate of what it will cost to complete the project based on performance to date a. CPI b. SV c. EAC d. SPI

EAC

the cost performance index can be used to calculate the ____________

EAC (estimate at completion)

the __________ is an estimate of the value of the physical work actually completed a. AC b. EV c. RP d. PV

EV

variances are calculated by subtracting the actual cost or planned value from ___________ a. EV b. AC c. PV d. RP

EV

the _________ is that portion of the approved total cost estimate planned to be spent on an activity during a given period a. AC b. EV c. RP d. PV

PV

the _________ is the ration of actual work completed to the percentage of work planned to have been completed at any given time during the life of the project or activity a. AC b. EV c. RP d. PV

RP

the ___________ is the ratio of earned value to planned value and can be used to estimate the projected time to complete the project a. SV b. CV c. CPI d. SPI

SPI

_________ is the earned value minus the planned value a. SV b. CV c. CPI d. SPI

SV

Douglas McGregor suggested a series of assumptions about human behavior that he called ____________ (sometimes referred to as human relations theory).

Theory Y

in the Tuckman model of team development, the ____________ stage involves the breakup of the team after they successfully reach their goals and complete the work

adjourning

according to David McClelland, the main categories of acquired needs include achievement, ____________, and power

affiliation

____________ generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside of the organization itself

benchmarking

____________-and-effect diagrams -- also called fishbone diagrams or Ishikawa diagrams -- can assist in ensuring and improving quality by finding the root causes of quality problems

cause

Which of the following is a Control Communications output? A Change requests B Information presentation tools C Time reporting systems D Status review meetings

change requests

with the ____________ mode, project managers use a give and take approach to resolve conflicts, bargaining and searching for solutions that will bring some degree of satisfaction to all the parties in a dispute

compromise

the project management plan, project funding requirements, work performance data, and organizational process assets are inputs for the process of _________ a. controlling costs b. budgeting costs c. consolidating costs d. estimating costs

controlling costs

_______ is a resource sacrificed or foregone to achieve a specific objective or something given up in exchange.

cost

a _________ is a time-phased budget that project managers use to measure and monitor cost performance a. budget baseline b. ledger c. cost baseline d. cost line

cost baseline

the main goal of the _________ process is to produce a cost baseline for measuring project performance and project funding requirements a. cost budgeting b. cost consolidation c. cost control d. cost estimating

cost budgeting

the main outputs of the _________ process are activity cost estimates, basis of estimates, and project document updates

cost estimating

Which of the following is not a key output of project cost management? a - activity cost estimates b - cost management plan c - updates to the project management plan d - a cost performance baseline

cost management plan

_________ is a project performance measurement technique that integrates scope, time, and cost data a. cost baseline b. earned value management c. constructive cost modeling d. parametric modeling

earned value management

____________ listening is listening with the intent to understand by putting yourself in the shoes of the other person

empathetic

Manage Communications is a/an __________ process. A Initiating B Planning C Executing D Closing

executing

Frederick Herzberg is best known for distinguishing between motivational factors and ____________ factors when considering motivation in work settings

hygiene

As the number of people involved in a project ____, the complexity of communications ____. a.increases, decreases b.decreases, increases c.increases, stays constant d.increases, increases

increases, increases

____________ distribution is the main communications management task performed during project execution

information

____________ motivation causes people to participate in an activity for their own enjoyment

intrinsic

What process involves responding to unexpected requests for information? A Manage Communications B Control Communications C Manage Stakeholder Engagement D Plan Communications Management

manage communications

a(n) ____________ is a significant event on a project, such as completing a major deliverable or warding a major contract

milestone

____________ is the matching of certain behaviors of another person

mirroring

in general, ______________ numbers for cost and schedule variance indicate problems in those areas

negative

many organizations now collect and control an entire suite of projects or investments as one set of interrelated activities in one place, called a(n) _____________

portfolio

using good _____________ can change the false perception that costs grow and failures are to be expected

project cost management

____________ is a relationship of harmony, conformity, accord, or affinity

rapport

____________ is the concept that the whole is equal to more than the sum of its parts.

synergy

the ____________ is a tool to measure the individual needs of different people using McClelland's categories

thematic apperception test (TAT)

What is the main goal of project cost management?

to complete a project within an approved budget.

when using the ____________ mode of conflict resolution, project managers retreat or withdraw from an actual or potential disagreement

withdrawal

Psychologist David Merril, who helped develop the Social Skills Profile, categorizes four approximate behavioral profiles, or ____________

zones