Project Management Chapter 9

Psychologist David Merril describes _____ as reactive and task-oriented.

"Analyticals"

_____ a highly respected psychologist, rejected the dehumanizing negativism of psychology and proposed the hierarchy of needs theory.

Abraham Maslow

_____ involves assigning the needed personnel to work on the project.

Acquiring the project team

_____ involves using punishment, threats, or other negative approaches to get people to do things they do not want to do.

Coercive power

_____ involves building individual and group skills to enhance project performance.

Developing the project team

_____ is best known for developing Theory X and Theory Y.

Douglas McGregor

_____ is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings.

Frederick Herzberg

_____ involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance.

Managing the project team

According to Herzberg, which of the following is a motivational factor?

Recognition

_____ is based on an individual's personal charisma.

Referent power

_____ is a technique for resolving resource conflicts by delaying tasks.

Resource leveling

_____ refers to the amount of individual resources an existing schedule requires during specific time periods.

Resource loading

_____ involves using incentives to induce people to do things.

Reward power

The _____ presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story.

TAT

According to Lencioni, which of the following qualities is present in organizations that succeed?

Teamwork

Managers who follow _____ assume that the average worker wants to be directed and prefers to avoid responsibility.

Theory X

_____ emphasizes things such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers.

Theory Z

People with a high need for _____ seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile.

achievement

According to McClelland's acquired-needs theory, people with a high need for _____ desire harmonious relationships with other people and need to feel accepted by others.

affiliation

According to Thamhain and Wilemon, _____ is the legitimate hierarchical right to issue orders.

authority

According to Blake and Mouton, project managers who use the _____ method use a give-and take-approach to resolving conflicts.

compromise

The bottom four needs in Maslow's structure are referred to as _____ needs.

deficiency

The main outputs of the _____ process are team performance assessments and enterprise environmental factors updates.

developing the project team

Recognizing an employee as the "Star Performer of the Month" would be satisfying the _____ need of the Maslow's hierarchy of needs.

esteem

The acquiring of the project team is a subprocess associated with the _____ process of project human resource management.

executing

The first step in the framework for defining and assigning work is

finalizing the project requirements

In the Tuckman model, _____ occurs when the emphasis is on reaching the team goals, rather than working on team process.

performing

At the bottom of Maslow's structure are ----- needs.

physiological

According to McClelland's acquired-needs theory, people who need personal _____ want to direct others and can be seen as bossy.

power

According to Thamhain and Wilemon, _____ is the ability to improve a worker's position.

promotion

A(n) _____ is a column chart that shows the number of resources assigned to a project over time.

resource histogram

_____ refers to matching certain behaviors of the other person.

Mirroring

_____ is at the top of Maslow's hierarchy of needs.

Self-actualization

In the MBTI, the _____ dimension relates to the manner in which you gather information.

Sensation/Intuition

Key outputs of _____ process are project staff assignments, resource calendars, and project management plan updates.

acquiring the project team

The highest level of needs in Maslow's structure is referred to as a _____ need.

growth

In the Tuckman model, _____ occurs as team members have different opinions as to how the team should operate.

storming