PSY304-55 Final

Servant leadership can be viewed as a set of

Behaviors

You have been made a department head of a new regional office. In getting to know your staff, you notice that one of your new and inexperienced employees is not following through on an assigned task. She is enthused about her new job and wants to get ahead in the organization but has not mastered the skills necessary to succeed. Based on the SLII Model, what actions would you take to help this employee?

Define the steps necessary to complete the assigned tasks and monitor her performance frequently

A leader who lets followers take responsibility for task accomplishments and has less involvement with followers is using which kind of behavior?

Delegating

Which perspective on authentic leadership suggests that authenticity is something that grows in people over a lifetime and can be triggered by major life events?

Developmental

Which of the following statements best describes situational leadership?

Different situations demand different kinds of leadership

Which servant leader behavior refers to a leader's willingness to make themselves available to others and to provide support?

Emotional healing

What term refers to the servant leader characteristic in which the leader "stands in the shoes" of others?

Empathy

If the Big Five personality factors, which is the most strongly associated with leadership?

Extraversion

T/F: A strength of the transformational model is its conceptual clarity

False

T/F: Emotional intelligence is considered mainstream in leadership research

False

Which perspective of authentic leadership is concerned with a leader's self-knowledge and self-concept?

Intrapersonal

Whose work led to the emergence of transformational leadership?

James MacGregor Burns

Who developed the three-skill model of leadership?

Katz

Authentic transformational leadership is what kind of leadership?

Socialized

A leader who gives recognition and social support to followers is using what kind of behaviors?

Supporting

the behavioral approach emphasizes which two types of leader behaviors?

Task oriented and relationship oriented

Workplace problems with clearly defined and known solutions are considered which type of challenges?

Technical

Some of the main concepts of authentic leadership were identified earlier as part of which approach?

Transformational

T/F: A criticism of transformational leadership is that is treat leadership as a personality trait

True

T/F: The trait approach focuses primarily on the leader, not on the followers or the situation

True

Transformational leadership often incorporates which types of leadership

Visionary and charismatic

the behavioral approach focuses on

leader actions

conceptual skills are the

ability to work with ideas

Technical skills are the

ability to work with things

The skills approach, like the trait approach, takes a ___ perspective on leadership

leader-centered

environmental factors are those influences that are

outside a leader's competencies and characteristics

human skills are about working with

people

What are the two types of perspectives used when studying followership?

role based and relational based

A student is most likely to become an emergent leader in a group project by

communicating and listening well with group members

Middle-of-the-road management best describes leaders who are

compromising

self-esteem and self-assurance are associated with which leadership trait?

self-confidence

Charismatic leaders often communicate high expectations for followers in hopes of increasing the followers'

self-efficacy

In recent studies, servant leadership has been shown to increase

followed' receptivity to change

Adaptive leadership is___

follower centered

The fact that recent leadership literature has now focused more explicitly on followership than ever before is considered a

strength of followership studies

The impact of followers on organizations

has not been studied or scrutinized until recently

Allowing a group of employees to run the daily operations of the organization while the supervisor remains out of the picture unless he is needed to solve problems, listen to concerns, give praise, and provide feedback represents which approach?

supporting

According to the behavioral approach, managers are continually engaged in which type of leader behaviors?

task and relationship

The "natural leader" trait definition of leadership

is restricted to those with inborn talent, qualities, or characteristics

One key to emerging as a leader

is to be perceived by others as likable and knowledgeable

The study of followership is

just as important as the study of leadership

Theories that focus on a leader's character are known as

virtue-based theories

Research on gender and leadership gained traction in the

1970s

Workplace problems that lack clarity and cannot be solved by leader expertise or normal organizational structures are which type of challenges?

Adaptive

The idealized influence factor is measured using which two components?

Attributional and behavioral

Studying followership helps to ___ our understanding of leadership

Complete

Which characteristic of a servant leader refers to being a visionary and solving problems in creative ways?

Conceptualization

When studying ethics and leadership, ethical theories fall into which two broad domains?

Conduct and character

Which term refers to a leader's self-efficacy or the belief that they have the ability to accomplish a task?

Confidence

While women face the glass ceiling, men appear to be riding the

glass escalator

Who argued that the major activities of management and leadership are played out differently, but both are essential to an organization?

Kotter

According to the adaptive leadership model, who solves adaptive challenges?

Leaders and followers

Servant leaders communicate by doing what first?

Listening

Differences between management and leadership

Management produces order and consistency while leadership produces change and movement Management focuses on planning, budgeting, staffing, organizing, controlling, and problem solving where leadership focuses on establishing direction, aligning people, motivating, and inspiring

What are two aspects that establish commitment?

Motivation and confidence

What reasons exist for women's underrepresentation in leadership roles?

Prejudice, lack of human capital, and gender differences

Most of the literature on servant leadership is

Prescriptive

The four key elements of the definition of leadership used in the text are

Process, influence, group context, and goal attainment

In which adaptive leadership viewpoint do leaders provide a supportive environment for followers in which they help followers resolve internal conflicts and distinguish between reality and fantasy?

Psychotherapy perspective

Which characteristic of authentic leadership refers to a leader's strong sense of self and their clear direction toward where they are going?

Purpose

Being socially aware, possessing social acumen, practicing self-monitoring, and having the ability to decide on the best response for any given situation, then following through on that decision is all part of ___'s definition of ________

Zaccaro social intelligence

problem solving is

a competency

The ethical issues presented on the concept of leadership ethics provide

a guide to ethical issues in leadership situations

In the book's discussion of leadership, power is described as

a relational concern for both leaders and followers

The ethical approach that is low in self-interest and high in concern for others is

altruism

Theoretical formulations of leadership ethics

are a relatively new topic of scholarly research

The toxic triangle describes the interrelationship between

destructive leaders, susceptible followers, and conducive environments

Ethics comes from the greek word

ethos

Political, economic, and social issues that shape how leaders do their jobs are considered which type of environmental influence?

external

Ethical leadership was found to be positively related to followers' perceptions of a leader's

fairness

A global phenomenon whereby women are disproportionately concentrated in lower level and lower authority leadership positions defines the

gender gap in leadership

which of the following attributes begins to decline in later adulthood?

general cognitive ability

What phrase refers to the appointment of women to leadership positions that place them in precarious situations with greater risk?

glass cliff

Transformational leadership is a form of leadership that

helps followers do more than is expected of them

the behavioral approach has been criticized for implying that a ___ leadership style is most effective

high-task, high-relationship

Followership as an area of study is considered

in its early stages

A developmental experience that helps women rise to top leadership positions is

inclusion in key networks

openness in the Big Five personality model relates to

intellect

Authentic leadership focuses on

leadership that is genuine

A weakness of the study of followership is

little empirical research has been conducted on the topic

Like the concept of leadership, followership is presumed to have a ____ dimension as it relates to responsibility for the group

moral

____ refers to a leader who uses any combination of the five basic styles for the purpose of personal advancement

opportunism

Training and development programs in followership are

predicted to become more important

Adaptive leaders ___

prepare people to deal with change

The dark side of leadership is closely related to which component of transformational leadership?

pseudotransformational

The statement "They are born a leader" suggests a

trait definition of leadership

When discussing leadership in the context of what is now termed transformational leadership, Burns...

tried to link the roles of leadership and followership

intelligence as a leadership trait is associated with

verbal ability