PSY304-55 Final
Servant leadership can be viewed as a set of
Behaviors
You have been made a department head of a new regional office. In getting to know your staff, you notice that one of your new and inexperienced employees is not following through on an assigned task. She is enthused about her new job and wants to get ahead in the organization but has not mastered the skills necessary to succeed. Based on the SLII Model, what actions would you take to help this employee?
Define the steps necessary to complete the assigned tasks and monitor her performance frequently
A leader who lets followers take responsibility for task accomplishments and has less involvement with followers is using which kind of behavior?
Delegating
Which perspective on authentic leadership suggests that authenticity is something that grows in people over a lifetime and can be triggered by major life events?
Developmental
Which of the following statements best describes situational leadership?
Different situations demand different kinds of leadership
Which servant leader behavior refers to a leader's willingness to make themselves available to others and to provide support?
Emotional healing
What term refers to the servant leader characteristic in which the leader "stands in the shoes" of others?
Empathy
If the Big Five personality factors, which is the most strongly associated with leadership?
Extraversion
T/F: A strength of the transformational model is its conceptual clarity
False
T/F: Emotional intelligence is considered mainstream in leadership research
False
Which perspective of authentic leadership is concerned with a leader's self-knowledge and self-concept?
Intrapersonal
Whose work led to the emergence of transformational leadership?
James MacGregor Burns
Who developed the three-skill model of leadership?
Katz
Authentic transformational leadership is what kind of leadership?
Socialized
A leader who gives recognition and social support to followers is using what kind of behaviors?
Supporting
the behavioral approach emphasizes which two types of leader behaviors?
Task oriented and relationship oriented
Workplace problems with clearly defined and known solutions are considered which type of challenges?
Technical
Some of the main concepts of authentic leadership were identified earlier as part of which approach?
Transformational
T/F: A criticism of transformational leadership is that is treat leadership as a personality trait
True
T/F: The trait approach focuses primarily on the leader, not on the followers or the situation
True
Transformational leadership often incorporates which types of leadership
Visionary and charismatic
the behavioral approach focuses on
leader actions
conceptual skills are the
ability to work with ideas
Technical skills are the
ability to work with things
The skills approach, like the trait approach, takes a ___ perspective on leadership
leader-centered
environmental factors are those influences that are
outside a leader's competencies and characteristics
human skills are about working with
people
What are the two types of perspectives used when studying followership?
role based and relational based
A student is most likely to become an emergent leader in a group project by
communicating and listening well with group members
Middle-of-the-road management best describes leaders who are
compromising
self-esteem and self-assurance are associated with which leadership trait?
self-confidence
Charismatic leaders often communicate high expectations for followers in hopes of increasing the followers'
self-efficacy
In recent studies, servant leadership has been shown to increase
followed' receptivity to change
Adaptive leadership is___
follower centered
The fact that recent leadership literature has now focused more explicitly on followership than ever before is considered a
strength of followership studies
The impact of followers on organizations
has not been studied or scrutinized until recently
Allowing a group of employees to run the daily operations of the organization while the supervisor remains out of the picture unless he is needed to solve problems, listen to concerns, give praise, and provide feedback represents which approach?
supporting
According to the behavioral approach, managers are continually engaged in which type of leader behaviors?
task and relationship
The "natural leader" trait definition of leadership
is restricted to those with inborn talent, qualities, or characteristics
One key to emerging as a leader
is to be perceived by others as likable and knowledgeable
The study of followership is
just as important as the study of leadership
Theories that focus on a leader's character are known as
virtue-based theories
Research on gender and leadership gained traction in the
1970s
Workplace problems that lack clarity and cannot be solved by leader expertise or normal organizational structures are which type of challenges?
Adaptive
The idealized influence factor is measured using which two components?
Attributional and behavioral
Studying followership helps to ___ our understanding of leadership
Complete
Which characteristic of a servant leader refers to being a visionary and solving problems in creative ways?
Conceptualization
When studying ethics and leadership, ethical theories fall into which two broad domains?
Conduct and character
Which term refers to a leader's self-efficacy or the belief that they have the ability to accomplish a task?
Confidence
While women face the glass ceiling, men appear to be riding the
glass escalator
Who argued that the major activities of management and leadership are played out differently, but both are essential to an organization?
Kotter
According to the adaptive leadership model, who solves adaptive challenges?
Leaders and followers
Servant leaders communicate by doing what first?
Listening
Differences between management and leadership
Management produces order and consistency while leadership produces change and movement Management focuses on planning, budgeting, staffing, organizing, controlling, and problem solving where leadership focuses on establishing direction, aligning people, motivating, and inspiring
What are two aspects that establish commitment?
Motivation and confidence
What reasons exist for women's underrepresentation in leadership roles?
Prejudice, lack of human capital, and gender differences
Most of the literature on servant leadership is
Prescriptive
The four key elements of the definition of leadership used in the text are
Process, influence, group context, and goal attainment
In which adaptive leadership viewpoint do leaders provide a supportive environment for followers in which they help followers resolve internal conflicts and distinguish between reality and fantasy?
Psychotherapy perspective
Which characteristic of authentic leadership refers to a leader's strong sense of self and their clear direction toward where they are going?
Purpose
Being socially aware, possessing social acumen, practicing self-monitoring, and having the ability to decide on the best response for any given situation, then following through on that decision is all part of ___'s definition of ________
Zaccaro social intelligence
problem solving is
a competency
The ethical issues presented on the concept of leadership ethics provide
a guide to ethical issues in leadership situations
In the book's discussion of leadership, power is described as
a relational concern for both leaders and followers
The ethical approach that is low in self-interest and high in concern for others is
altruism
Theoretical formulations of leadership ethics
are a relatively new topic of scholarly research
The toxic triangle describes the interrelationship between
destructive leaders, susceptible followers, and conducive environments
Ethics comes from the greek word
ethos
Political, economic, and social issues that shape how leaders do their jobs are considered which type of environmental influence?
external
Ethical leadership was found to be positively related to followers' perceptions of a leader's
fairness
A global phenomenon whereby women are disproportionately concentrated in lower level and lower authority leadership positions defines the
gender gap in leadership
which of the following attributes begins to decline in later adulthood?
general cognitive ability
What phrase refers to the appointment of women to leadership positions that place them in precarious situations with greater risk?
glass cliff
Transformational leadership is a form of leadership that
helps followers do more than is expected of them
the behavioral approach has been criticized for implying that a ___ leadership style is most effective
high-task, high-relationship
Followership as an area of study is considered
in its early stages
A developmental experience that helps women rise to top leadership positions is
inclusion in key networks
openness in the Big Five personality model relates to
intellect
Authentic leadership focuses on
leadership that is genuine
A weakness of the study of followership is
little empirical research has been conducted on the topic
Like the concept of leadership, followership is presumed to have a ____ dimension as it relates to responsibility for the group
moral
____ refers to a leader who uses any combination of the five basic styles for the purpose of personal advancement
opportunism
Training and development programs in followership are
predicted to become more important
Adaptive leaders ___
prepare people to deal with change
The dark side of leadership is closely related to which component of transformational leadership?
pseudotransformational
The statement "They are born a leader" suggests a
trait definition of leadership
When discussing leadership in the context of what is now termed transformational leadership, Burns...
tried to link the roles of leadership and followership
intelligence as a leadership trait is associated with
verbal ability
