simchart 12

The patient faxes the patient information form and insurance card information to the clinic. The medical assistant notices the insurance information seems blurry and hard to read. What is the medical assistant's next step?

Call the patient to obtain the accurate insurance information

Malcom Little is considered a new patient because he is new to the area and has not been seen by Dr. Martin previously. Which choice below is another criterion for registering a patient as "new"?

Patient has not been seen by the provider in the last 3 years.

A patient usually completes which of the following forms during his or her first visit at a medical office?

Patient information

Which of the following would NOT be included on a Patient Information Form?

Patient's annual household income.

Most individual states have passed legislation defining a Patient Bill of Rights, based on the Federal Consumer Bill of Rights and Responsibilities adopted in 1998. Which of the following is not considered a component of patient rights?

Right to compensation in cases of malpractice

True or false? A medical assistant has a responsibility to be familiar with all aspects of the Patient Bill of Rights in order to ensure that patient rights are honored within the medical office.

True

True or false? The process of registering a new patient includes the collection of demographic information, contact information, and accurate recording of up-to-date insurance information.

True

True or false? Pre-registration of a new patient decreases patient satisfaction and increases more work for the medical assistant.

false

True or false? The Patient Bill of Rights requires healthcare providers to supply information to patients using medical terminology only.

false

Medical office __________ and procedures should be reviewed to ensure that all aspects of the Patient Bill of Rights are addressed.

policies