Spring 2023
Which of the following meets the criteria of a good email subject line?
Due date for notes on Finite Math, Chapter 1
Electronic miscommunication can be caused by ______.
writing messages in all capital letters
Which of these is a secure website hosted by a school that provides information about a course and access to assignments, quizzes, tests, discussion boards, communication options, and grades?
A learning management system
Purdue University's OWL site provides ______.
a wide variety of writing tips
You should ask how many attempts you have and how much time you have to take a test ______.
before you take it
Most online learners can save money by obtaining digital versions of textbooks, known as ______.
eBooks
Online users posting on a class discussion board should ______.
start a new thread for new topics
You can show instructors that your emails are about official school business by using ______.
your school email account
What should you do when replying to emails?
If you do not have an answer within 24 hours, send a response saying that it might take longer to answer. Respond within 24 hours.
Which of these are online learning resources that usually accompany textbooks?
Key terms PowerPoint slides that highlight key points Flash cards Supplementary readings Practice quizzes Chapter review activities
What is the best way to include questions for your instructor in your emails?
Put them in a numbered list.
If you only want to respond to the person who sent you an email, you should use ______.
reply
Online students should develop rapport with their instructors as a way to establish a ______.
support system
Grades
Scores on assignments, quizzes, and tests
What are some of the resources available for online learning?
The registrar/bursar IT help Registration and course information The library
When you find a useful online resource related to a course, your best option is to ______.
bookmark it
Reply, forward, and reply all are types of email ______.
response options
One tip for completing an online test is to ______.
review answers before submitting
Running spell-check and making sure your email is addressed to the proper party are both part of the ______.
review process
Finding a place where you will not be bothered is especially important if you are taking an online test ______.
that is timed
When writing an email to an instructor, you should use positive wording in order to convey a positive temperament, or ______.
tone
Important online writing resources include ______.
Purdue Owl. OWL was created by Purdue University to provide many resources targeted to the writing college students will do during their college career and after they graduate.
What should you do to make sure your email has a positive tone?
Read it as if you were the recipient. Ask yourself if the words sound positive or negative. Ask yourself how the message makes you feel.
Which of these are true of tests for online courses?
They are usually a combination of short-answer and multiple-choice questions. They are administered online. They are considered "open book" tests.
Which of these statements explains the access online students have to learning resources?
They use the same resources as other students but may have to access them in different ways.
Before beginning an online program, students are encouraged to ______.
bookmark important links related to their courses
Tests for online courses usually consist of ______.
multiple-choice and short-answer questions
What is an unprofessional practice that should be avoided when emailing professors because it shows aggression?
Writing in all capital letters
The course learning management system, the FAFSA website, and your textbook's online learning site should all be ______.
bookmarked
A good reason to contact an instructor by email would be to ______.
turn in an assignment that can be submitted through email
One action that leads to electronic miscommunication is ______.
using "you" statements instead of "I" statements
The first step in preparing for an online test is ______.
choosing somewhere to take the test where you will not be interrupted
An example of a bad reason to email an instructor would be to ______.
see if you can get extra credit later if you do not turn in tomorrow's assignment
Allie needs to get an answer to a question about her final paper from her instructor. She should ______.
send a message and wait 24-48 hours before sending a follow-up
When you start an online course, what should you do to make sure you have access to college resources?
Explore the college website. Search for information on advising, degree requirements, and financial aid. Bookmark links to your course.
Using supplemental online resources provided by textbooks, such as practice quizzes and flash cards, usually ______.
increases the odds of success in a class
Discussion boards
Interactions with classmates and questions or topics posted by instructors
What are some traits of a good subject line in an email to an instructor?
Follow any rules the instructor has for what should be in a subject line. Be specific, clear, and concise. Identify the focus of the email.
Which of the following messages is most likely to avoid electronic miscommunication?
"Hey, everyone, I want to relax and think about this before I say anything else." — Yulia
Which of these statements best describes a learning management system (LMS)?
A secure website, hosted by the school, that provides a variety of information such as: Info about the course Access to assignments Quizzes and tests Discussion boards Communication options Grades
Which of these identifies the appropriate expectations to have when emailing an instructor?
Be patient. Instructors may have several hundred students to deal with.
What are some of the guidelines for online students to remember while communicating with their instructors?
Be professional and respectful. Respond promptly and appropriately. Understand which issues are worth trying to solve yourself and which ones need the instructor's input. Write clear and concise emails.
What should you do when checking your email?
Check the spam folder to make sure important emails are not deleted. Check your inbox frequently. Keep track of conversations and any tasks associated with the messages.
Links to resources
Connections to curated sections of the school library or outside learning tools
Communications
Course announcements that all students see, messaging, and chat
Which of these are good ways to organize new emails in your inbox?
Create a folder for each class. Move emails that have been addressed but that should be kept to provide a record to the archive folder. Use a to-do folder for emails requiring an action to be taken.
Calendar
Deadlines for assignments and other important dates
Which of the following is an example of a proper salutation in an email to an instructor?
Dear Professor Stevens,
What should you do when replying to emails?
Respond within 24 hours. If you do not have an answer within 24 hours, send a response saying that it might take longer to answer.
Questions about how to drop or add a class and which classes are needed for certain majors are best answered by ______.
academic advisors
Information such as grading policies, submission guidelines, and assignment due dates can be found in ______.
an online syllabus
Emails that have been addressed but that should be kept to provide a record should be filed in the ______ folder.
archive
Online students should develop rapport with their instructors by communicating ______.
as often as possible
The calendar feature of a learning management system focuses on ______.
assignment due dates
It is best to ask what types of questions will be on an online test ______.
before you take it
The _____ is the virtual stand-in for a classroom in a learning management system.
discussion board
One way to avoid sending an unprofessional email to an instructor is to use ______.
proper grammar
What are some of the questions you should ask your academic advisor?
How do I find a tutor? What does the finals schedule look like? How do I drop one of my classes? Should I take this class for my major? How do I switch majors?
What is a good tip to remember about email length when you are contacting an instructor?
Use as few words as necessary.
Reviewing an email you are about to send involves ______.
checking your spelling
An online syllabus will usually include ______.
contact information for the instructor
After taking a test in a learning management system, it is important to ______.
get a copy of the confirmation page
In a professional email sent to an instructor, you should ______.
identify yourself in the salutation
The process of reviewing an email before sending it to an instructor should include ______.
making sure it is signed
Libraries and the registrar/bursar are examples of resources that ______.
may be accessible online