Staffing-Midterm, Rutgers
Product leadership (differentiation strategy)
- Top research talent - Entrepreneurial mind-set - Creativity - High tolerance for ambiguity - Interested in and motivated by learning and discovery
Median age of US labor force
42
Almost ______ of U.S. workers are "passive" job seekers.
75%
U.S. Department of Labor predicts that todays' learners will have _____ jobs...by age 38!
8 - 10
Customer Intimacy (specialization strategy)
- Adaptable - Learning oriented - Networking skills - Customer relations skills - Emotional resilience
Operational excellence (cost leadership)
- Efficiency focus - Adaptable - Trainable - Willing to follow standardized procedures
Growth
- Fit with company culture - Future oriented - Flexible (willing to assume multiple roles) - Willing to take controlled risks
Decline phase
- Focus on reducing labor and other costs. - This can change the talent mix needed; layoffs are common during this phase
A summary of the characteristics of someone able to perform the job well is a ____
person specification
Organic growth requires an investment in_______________
recruiting, selecting, and training the right people to expand the company's operations.
Strategic staffing means ________
staffing an organization in future-oriented and goal-directed ways that support the organization's business strategy and enhance organizational effectiveness
Structured interview technique
subject matter experts provide information about the job verbally in structured interviews
Job elements method
uses expert brainstorming sessions to identify the characteristics of successful workers
Organic growth takes place when an organization ________.
expands from within by opening new factories or stores
Most attractive employer
Talent Philosophy
A system of beliefs about how employees should be treated.
A manager only hires Hispanic women as secretaries. This is an example of ________.
Disparate treatment
Difference between adverse impact and disparate treatment
Disparate treatment is intentional discrimination, while adverse impact is unintentional.
Disparate Treatment (intentional)
Intentional discrimination based on a person's protected characteristic. Eg: If only African American applicants are required to take a pre-employment assessment test.
Highest honest and ethical standard
Nurses (85%)
Most common cause of decrease in loyalty and commitment
Restructuring & Downsizing
________ is the #1 most used channel in the U.S. to learn about future careers.
Social media
Growth phase
They often need to invest more money and resources in staffing to attract the talent they need to grow.
Adverse Impact (unintentional)
When an action has a disproportionate effect on a protected group, regardless of the employer's intent. Eg: written application questions may appear to be neutral because all applicants must answer them, but if applicants of a protected class are eliminated more frequently as a result of a specific question, it may have a disparate impact and, thus, could be deemed to be discriminatory.
Competency Modeling
a job analysis method that identifies the necessary worker competencies for high performance Competencies: more broadly defined components of a successful worker's behaviors needed to do a job well
80% or 4/5ths rule
a selection rate for any race, sex, or ethnic group which is less than 4/5 (or 80%) of the rate for the group with the highest rate will generally be regarded as evidence of adverse impact
Recruiting
all organizational practices and decisions that affect either the number or types of individuals willing to apply for and accept job offers.
Employment -at-will is an employment relationship which____
allows either the employee or employer to terminate the employment at any time
Selecting
assessing job candidates and deciding whom to hire.
Deploying
assigning talent to appropriate jobs and roles in the organization.
Unemployment rate
below 4% in June, 2019
Staffing can be considered a cornerstone of human resource management because it ________.
determines the workforce representing the company
When a firm pursues a differentiation strategy, it is attempting to ________.
develop products that have unique characteristics
Job Analysis Techniques: Critical incidents technique
identifies behaviors extremely effective or extremely ineffective behaviors by documenting critical incidents that have occurred on the job
Structured Questionnaires
involves using a list of preplanned questions designed to analyze a job (e.g., the Position Analysis Questionnaire or PAQ)
A systematic process of identifying and describing the important aspects of a job and the characteristic a worker needs to perform the job well is a ________.
job analysis
Task inventory approach
job experts generate a list of 50-200 tasks that are grouped in categories reflecting major work functions that are then evaluated on dimensions relevant for selection
Sourcing
locating qualified individuals and labor markets from which to recruit.
Maturity Phase
mature companies have a larger pool of internal talent from which to draw, the talent focus becomes more internal.
Negligent Referral
misrepresenting or failing to disclose complete and accurate information about a former employee.