UGA MANAGEMENT Chapter 1

Which of the following organizations would be most likely to use bosslessness effectively? An accounting firm which focuses primarily on auditing government agencies A pet store that hires students as temporary employees A small bakery whose owner is a master baker who does not want the business to grow A software design organization whose employees frequently work from home

A software design organization whose employees frequently work from home

The skills that Jack is failing to use are important for _______________

All Managers

Amy is the manager of a Burger King store. Which of the following actions would lead you to believe that Amy is not a modern manager? Amy trains her employees in customer service and tells them that they can decide how to resolve customer complaints. Amy provides her employees with the resources they need to do their jobs effectively. Amy asks her employees to work as a collaborative team, rather than being individual producers. Amy tells her employees they will receive bonuses if they do their work according to company guidelines.

Amy tells her employees they will receive bonuses if they do their work according to company guidelines.

Jessica Lee, vice president of global brand talent at Marriott International, realizes that the mobile app created by a vendor does not integrate with the company's existing software.

Controlling

One consequence for nonprofits of using resources inefficiently is that

Donors may be less likely to contribute

Rick is a student at Capstone College. He developed a schedule that he thought would let him spend the minimum amount of time studying while still getting good grades. Rick is following his schedule, but he's not getting the grades he hoped he would get. What is the best way to describe Rick's approach to studying?

Efficient but not effective

Unlike other levels of management, these managers spend a fair portion of time supervising the work of their subordinates.

First- Line Managers

You have lunch with a friend who was recently promoted to a management position. "Congratulations!" you say. But she looks at you and says, "I'm not so sure." She goes on to tell you that she's overwhelmed with the pace of the work and demands on her time. "I used to just think about myself and my own performance," she says, "and now I'm constantly dealing with all these interdependent aspects of the organization. I'm expected to motivate other people to work hard--just working hard myself was a lot easier. And the interruptions! I have to shift gears constantly." She asks for your advice: "I would love to get more done in less time, be more relaxed, and have more time to enjoy my job and my life. Do you know any time management tips?" Which of the following techniques should your friend use? Check all that apply. Give each task your complete focus, as though you're shining a spotlight on it. Prioritize tasks according to their consequences. Each day will be full of surprises, so don't try to plan ahead. Time spent writing a to-do list is time you could spend getting work done.

Give each task your complete focus, as though you're shining a spotlight on it. Prioritize tasks according to their consequences.

New managers often think that they will have _____________ _____________ to do what they think is best for the organization.

Greater Freedom

Here, Jack is yelling at Samantha because she was late last week. Unfortunately, the whole office can hear. Now Samantha is not only upset, but also angry and planning to go to Human Resources to file a complaint against Jack. In this case, Jack's ________ skills failed.

Human

Gary Kelly, CEO of Southwest Airlines, talks to a group of reservation agents to acknowledge their contributions to the company's success.

Leading

Recent research found that both male and female managers across five different countries reported that they _______ enjoy activities such as leading others, networking, and leading innovation.

Most

A construction project manager from Iron Horse Construction uses a team of experts to design the development of a new property on the top of a very steep ridge. The team includes geotechnical consultants, erosion control specialists, and contractors.

Organizing

Author Simon Rich spends time every day reading. He says, "I try to read about subjects that I'm interested in, and that usually helps me come up with ideas for stories and characters and jokes."

Planning

Alexis is a barista at a local coffee shop. She uses her ___________ skills to operate the espresso machine.

Technical

In a small business that is seeking to innovate in its products and services as well as its internal processes, a manager is more likely to focus on ___ _______________ ______ __ __________________and less likely to emphasize the informational roles of monitor and disseminator.

The Decisional Role of Entrepreneur

These managers focus on strategy for the entire organization, therefore conceptual skills are important at this level.

Top Managers

Thanks to the dean's excellent planning, the project achieves high ___________ . No one is exhausted, spending came in under budget, and the campus looks beautiful.

performance