Workplace Violence
17% of all violent acts in Canada occurred
At the workplace
Workplace violence prevention program should include
Control measures, immediate assistance summoning procedure, incident reporting, investigation
Violence in workplace can occur between the employee and a
Coworker or non-employee
Workers are provided information about violent persons only when
Encounters are expected, likely to be exposed
Access control will prevent
Entry of outsiders
Issues of workplace violence
Health issue and safety issue
Workplace policy must be signed and dated by
Highest level of management
The rates of workplace violence is
Increasing
Factors that lead to violence
Individual factors and environmental factors
Policy must be written if workplace has
More than 6 workers
Risk reduction strategies
Natural surveillance, control access, territorality, activity support, administrative controls
Activity support will increase
Natural traffic patterns and organization workflow
Risk of workplace violence assessment must include ...
Nature of workplace, type of work, work conditions
Workplace violence definition
Physical force that could cause physical injury
Administrative control measure examples
Policies, background check, training
Post-incident response must include an investigation that is
Prompt, written and given to employer
Compare circumstances of your workplace to
Similar workplaces
Workplace violence is not limited to
Situations within a traditional workplace
2/3 workplace incidents occurred in the workplace was done by
Someone known to the victim
Temporal risk factors are dependent on the
Time of day or year
Workplace harassment definition
Vexatious comment that is known to be unwelcomed
Territorality involves understanding
Which employees work in which territory
Categories of administrative controls
Work practices, monitoring and feedback, adjustments, enforcement
Reassessment of workplace violence should occur
Work type change, after workplace incident, renovation of workplace
Examples of workplace violence risk factors
Working with the public, handling money, working alone, etc.
18% of the known-culprit incidences were done by
A coworker
Workplace policy will address violence from
All possible sources
The police are called for violent acts, not
Harassment
Natural surveillance will involve designs that
Minimizes secluded areas
Workplace policy will outline
Roles and responsibilities
Geographic risk factors are those due to
The location being near a business that have a high risk of violent crime
Types of workplace violence
Threatening behaviour, verbal or written threats, harassment, verbal abuse, physical attacks
Every year, Ontario employers must prepare and review a...
Workplace violence policy