Workplace Violence

17% of all violent acts in Canada occurred

At the workplace

Workplace violence prevention program should include

Control measures, immediate assistance summoning procedure, incident reporting, investigation

Violence in workplace can occur between the employee and a

Coworker or non-employee

Workers are provided information about violent persons only when

Encounters are expected, likely to be exposed

Access control will prevent

Entry of outsiders

Issues of workplace violence

Health issue and safety issue

Workplace policy must be signed and dated by

Highest level of management

The rates of workplace violence is

Increasing

Factors that lead to violence

Individual factors and environmental factors

Policy must be written if workplace has

More than 6 workers

Risk reduction strategies

Natural surveillance, control access, territorality, activity support, administrative controls

Activity support will increase

Natural traffic patterns and organization workflow

Risk of workplace violence assessment must include ...

Nature of workplace, type of work, work conditions

Workplace violence definition

Physical force that could cause physical injury

Administrative control measure examples

Policies, background check, training

Post-incident response must include an investigation that is

Prompt, written and given to employer

Compare circumstances of your workplace to

Similar workplaces

Workplace violence is not limited to

Situations within a traditional workplace

2/3 workplace incidents occurred in the workplace was done by

Someone known to the victim

Temporal risk factors are dependent on the

Time of day or year

Workplace harassment definition

Vexatious comment that is known to be unwelcomed

Territorality involves understanding

Which employees work in which territory

Categories of administrative controls

Work practices, monitoring and feedback, adjustments, enforcement

Reassessment of workplace violence should occur

Work type change, after workplace incident, renovation of workplace

Examples of workplace violence risk factors

Working with the public, handling money, working alone, etc.

18% of the known-culprit incidences were done by

A coworker

Workplace policy will address violence from

All possible sources

The police are called for violent acts, not

Harassment

Natural surveillance will involve designs that

Minimizes secluded areas

Workplace policy will outline

Roles and responsibilities

Geographic risk factors are those due to

The location being near a business that have a high risk of violent crime

Types of workplace violence

Threatening behaviour, verbal or written threats, harassment, verbal abuse, physical attacks

Every year, Ontario employers must prepare and review a...

Workplace violence policy