BA325 Final Study Guide

Which of the following represents a type of corporate crisis?

All answers correct

Supporters of declassifying board elections argue that this approach:

Increases accountability and responsiveness to shareholders

In 2014, of the following nations, the fastest growing stock market was in:

India

Which of these is not a current consumer law that protects individual privacy?

Internet "do not track" rules

Seeking to restore the firms reputation takes place during this effective crisis management step:

Follow up and, where appropriate, make amends to those affected

A firm can affect the general public's opinion of its reputation through:

All answer correct

The international labor organization identifies child labor by which factors?

Both a child's age and the work hours

The audit committee is required by US law to be:

Both composed entirely of outside and headed by the companys CEO

The purpose of the media relations department is to manage a firm's:

Both relationship with the public and public image

Where are workers not permitted to form independent unions?

Both some communist countries and some military dictatorships

Businesses can reduce income inequality by which action?

Commit to paying a living wage to all employees.

The EU's 2018 General Data Protection Regulation applies to:

Companies anywhere who provide services to European customers

Since the mid-1950s the proportion of American workers represented by unions has:

Decreased

Which of the following is an example of fulfilling social objectives through stock ownership?

Divesting from Chinese companies that made products using forced labor

A 2018 Harris poll indicated that some firms, such as Amazon, Tesla, and Patagonia, have:

Earned a high reputation quotient

The practice of adapting the job to the worker is called:

Ergonomics

Trading stocks in advance of large institutional investment moves is called:

Front-Running

An argument that opposes the idea of high executive pay is:

High salaries divert resources that could be used to invest in the business

Under US law, who has the right to hold an election to choose what union they want to represent them, if any:

Most private and public workers

According to the institute of crisis management this industry is among the top crisis-prone industries because of a sophisticated technology found in its products:

Pharmaceuticals

Another term for corporate giving is:

Philanthropy

States that have adopted right-to-work laws:

Prevent unions from requiring all workers they represent to pay fees or dues.

The mission of the Securities and Exchange Commission (SEC) is to:

Protect shareholders rights by making sure that stock markets are run fairly

Which major consumer right was violated according to the discussion case Volkswagen's "Clean Diesel" Campaign?

Right to Privacy

Which primary form of corporate giving did salesforce contribute when working with the redcross, according to the case Salesforce's 1+1+1 integrated philanthropy model?

Skills-based assistance

What happened to United Airline's reputation after several in flight incidents?

The company's public rating dropped significantly

Which of the following is not a function of board committees?

The finance committee works closely with the human resources department to fund employee salaries

Institutional investors are best described by which statement?

The proportion of institutional stock ownership in the US has declined slowly since the 1960's

Factor conditions are strategic contributions focusing on:

The supply of trained workers, physical infrastructure, and natural resources.

What is the primary goal of a community relations department?

To build relationships with important community groups

Institutional investors are sometimes referred to as:

Wall street investors

When an employee believes his or her employer has done something that is wrong or harmful to the public, and he or she reports alleged organizational misconduct to the media, government, or high-level company officials, what has occurred?

Whistle blowing

Scenario-based press releases, key discussion points, and procedures to activate the organization's website are all part of which step in an effective crisis management plan?

Get ready before the crisis hits

What media technique is used to promote the general perception of a product or service, rather than promoting its functional attributes?

Image advertisements

Reports filed with the SEC provide information on a company's:

Sales and Earnings

The activism of institutional investors in other countries has been spearheaded by:

US based pension and mutual funds that in recent years acquired large stakes in foreign countries

Many companies have argued that the evolution of strict liability has:

Unfairly burdened them with excess costs

A good way for a business to express its commitment to corporate citizenship is:

All answers correct

Through which stakeholder networks can the public demand a certain level of performance from a firm?

Both consumer advocacy groups and government agencies

Which of these programs offer a common auditing tool for sharing data on the labor, environmental and ethical practices of suppliers?

Both sustainable compliance initiative and sedex global

Corporate governance involves the exercise of control over a company's:

Entire corporate direction

Most corporate community relationship departments consist of how many team members?

Fewer than 3 people plus a manager

Which of the following statements is not true about organization consumer reports?

It is supported by the federal government

What was the primary motivator for corporate giving, according to the national bureau of economic research?

Philanthropical

Which of these statements is true regarding lead firms and their suppliers in the wake of global financial crisis?

All answers are correct

Building a positive and ethical reputation requires a firm to:

Covey a compelling story about the firm and what it stands for

How can a lead firm improve a supplier's performance when the cost to replace the supplier is high?

Engage the supplier in capability-building

Private governance is most likely to emerge under which of these conditions?

Firms with highly visible brands are more vulnerable to reputational damage.

A financial services firm decided to assess the return on its social investment in an educational program in local schools. As part of its assessment, it measured the improvement in learning among students who had participated in the program, compared with the learning of students who had not. Which elements were assessed?

Impacts

Romantic relationships in the workplace are described by which statement?

Many companies allow managers to become romantically involved with subordinates, so long as they do not supervise them directly.

Organizations with strong positive reputations are generally more successful because they:

Often get the benefit of the doubt in uncertain circumstances