Bus 101 Chapter 2

providing equal opportunities regardless of sex, age, race, religion, or nationality.

A business's responsibilities to its owners and investors include all of the following except

politely turn it down and discuss the offer with her boss.

A sprocket supplier has offered Chris's family a free two-week cruise if his firm gets a very large order from them. The most ethical course of action for Chris to take would be to

Dodd-Frank Act

After the financial crisis that occurred during the most recent recession, Congress passed the ________ to reform the financial industry and offer consumers protection against complex and/or deceptive financial products.

individual's (or work group's); entire organization's

Business ethics relates to judgments of a(n) ______ decisions whereas social responsibility concerns the impact of the ______ activities on society.

owners.

Businesses must first be responsible to

Conflict of interest

If a corporate manager makes a decision that results in his or her personal financial benefit but causes the company's owners to lose financially, what kind of ethical issue is this?

Bribery

If a department store owner is seeking a price reduction and presents the manager of a clothing manufacturing company with a new iPad, the department store owner is using which approach to influence the manufacturer's decision making?

bribery.

In the United States, if a businessperson brought an elaborately wrapped gift to a prospective client on their first meeting, it might be viewed as

on a daily basis.

Managers consider social responsibility

overly aggressive financial or business objectives.

One of the principle causes of unethical behavior in organizations is

integrity and adhere to business values.

Organizations that exhibit a high ethical culture encourage employees to act with

choose.

The assurance of satisfactory quality and service at a fair price is part of a consumer's right to

a customer's or competitor's point of view.

The best way to judge the ethics of a decision is to look at it from

increases the likelihood of acceptance of ethical standards by employees.

The enforcement of ethical codes and policies through rewards and punishments

optional activities that promote human welfare or goodwill.

Voluntary responsibilities involve

Using your cell phone to make a doctor's appointment during your lunch break

Which of the following is not considered unethical behavior in the workplace?

The right to minimum prices

Which of the following is not highlighted in John F. Kennedy's 1962 consumer bill of rights?

The right to be heard

Which right assures the fair treatment of consumers who voice complaints about a purchased product?

peers and superiors behave.

Without a code of ethics or formal policy on ethics, employees are likely to base their decisions on how their

Consumer relations

Writing emails to companies, posting complaints online, lobbying government agencies, and boycotting irresponsible companies are activities involved with which social responsibility issue?