Ch 12
Technological innovation
A change of apperance or performance of products or services or the physical processes through which a product or service passes
Enterprise resource planning (ERP)
A large-scale information system for integrating and synchronizing the many activities in the extended enterprise
incremetal innovation
A new product service or technology that modifies an existing one
Planned Change
Change that is designed in an orderly and timely fashion in anticipation of future events
business process Change
The radical redesign of all aspects of a business to achieve major gains in cost service ot time
product innovation
a change in the appearance or the performance of a product or a service or the creation of a new one
Managerial change
a change in the management process in an organization
Process innovation
a change in the way a product or service is conceived, manufactured, or distributed
Radical Innovation
a new product, service, or technology that completely replaces an existing one
Reactive change
a piecemeal response to circumstances as they develop
Organization Development (OD)
an effort that is planned, organization-wide, and managed from the top, intended to increase organizational effectiveness and health through planned interventions in the organization's process, using behavioral science knowledge
Organization change
any substantive modification to some part of the organization
Innovation
the managed effort of an organization to develop new products or services or new uses for existing products or services
