CH 6 Reading Questions

job

A(n) ________ is a set of tasks performed by one person

men view money as a symbol of status

According to a number of studies, men and women view the meaning of money differently in that _________

meaningfulness

According to the job characteristics model, skill variety, task significance, and task identity directly contribute to which critical psychological state?

five

According to the job characteristics model, there are _______ core job characteristics that affect critical psychological states which in turn influence work outcomes

Autonomy

According to the job characteristics model, what characteristic most directly contributes to the psychological state of responsibility?

enlargement

Alexis works a receptionist at a large dental practice. She schedules patient appointments, makes reminder calls, and sends out cards reminding patients to schedule checkups. Her job has been redesigned so that she also enters payments in the accounting system. This is an example of job _________.

competency-based rewards

Alonzo works I na factory. He was hired at $10 per hour but can increase his pay as he masters new units in the production process. Which reward system is being applied at Alonzo's factory?

commision

An individual reward system in which employees earn compensation based on sales volume is referred to as __________

specialization

At an automotive assembly plant, one worker tightens the bolts on a windshield wiper assembly, and the vehicle moves along the assembly line to the next worker, who then fastens the blades to the wiper assembly. This is an example of job _________.

task variability

Closely related to the core job characteristics of skill variety is _______, the predicability or pattern of job duties from one day to the next.

ensuring the rewards are valued

Employee-of-the month winners at Davenport Properties can choose from a set of rewards, including a cash bonus, paid-time-off or a gift certificate at a local restaurant. This improves reward effectiveness by _________.

self-determination

Freedom, independence and discretion over one's work activities are important elements in which dimension of empowerment?

rewarding employees for meeting output standards

If a company wished to align rewards with performance that is within an employees control, which of the following rewards would be most appropriate?

using objective performance measures applying rewards soon after the performance occurs

In designing reward systems, in what ways can companies improve the pay-performance linkage?

evaluation

Job ______ involves systematically rating the worth of jobs within an organization by measuring the skills, effort, responsibility and working conditions of the jobs.

enrichment

Job ________ is the practice of giving employees more responsibility for scheduling, coordinating and planning their own work.

piece rate

Many agricultural workers are paid based on how many buckets or bags they pick of whatever crop they harvest. This is known as a ________ system.

responsibility

Most job evaluation methods use three criteria to determine the "worth" of a job within the organization: the skill/effort required, working conditions and level of ________

may weaken job performance by generating continuance rather than affective commitment

One of the disadvantages of membership and seniority-based rewards is that they _________.

high power distance

People in countries that have _______ tend to have high levels of respect and priority for money.

Conscientiousness Extroversion

Self-leadership behaviors are more frequently found in people with higher levels of which dimensions of the five factor model

psychological empowerment

Sharing information, rewards, and power with employees so that they can take initiative and make decisions to solve problems and improve performance is referred to as _________ ___________

scientific management

Systematically partitioning work into its smallest elements and standardizing tasks to achieve maximum efficiency is referred to as __________.

false

T/F Companies should seek to improve the pay-performance linkage by utilizing subjective performance measures in reward systems

False

T/F Employees always value monetary rewards over other forms of reward

True

T/F job specialization can lead to lower work quality

task analyzability

Tasha works at a start-up company, and there are few written procedures that guide the completion of her job. As a result, she often has to rely on her own judgment rather than written guidelines to decide how to compete her work. Based on this description, it would appear that Tasha has a job with low _________

interdependent

Team rewards are better than individual rewards when employees work in highly _________ jobs

job results rely on the cooperative effort of multiple people jobs are highly interdependent

Team-based rewards are most appropriate when _________

autonomy

The job characteristics model identifies five core job characteristics: skill variety, task identity, task significance, job feedback and ____________

the job characteristics model

The job design model that relates the motivational properties of jobs to specific personal and organizational consequences of those properties is known as ________.

rotation

The practice of moving employees from one job to another is referred to as job _________.

design

The process of assigning tasks to a job, including the interdependency of those tasks with other jobs, is known as job _________.

specialization

The subdivision of work into separate jobs assigned to different people is referred to as job _________.

Membership/seniority-based rewards

The term "golden handcuffs" is most applicable to which of the following types of rewards?

Job characteristics model

Which model identifies core job dimensions that produce psychological states which then affect employees' motivation, satisfaction, and effectiveness?

Trusting employees and be willing to take the risks that empowerment creates Providing easy access to needed information and resources Establishing a learning orientation culture

Which of the following are organizational and work-context factors that influence psychological empowerment?

It may have a negative effect on worker motivation It can result in absenteeism and turnover It improves the mechanical efficiency of work.

Which of the following are true of job specialization?

Dividing a job into small elements and assigning those tasks to employees who are best qualified to perform them

Which of the following is the BEST description of scientific management?

competency-based

Which rewards system motivates employees to learn new skills?

It produces good results across cultures It can improve results in physical tests It can help workers self-monitor safety practices

Which statements are true about self-leadership?

self-leadership

________ is the practice of intentionally influencing your thoughts feelings and behaviors in order to achieve your objectives

membership/seniority-based rewards

which of the following rewards represents the largest portion of most individuals' paychecks?