chapter 10 mgmt

Which of the following is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes? a. Authority b. Accountability c. Span of management d. Decentralization e. Delegation

a. Authority

Which structure is most appropriate when the environment is stable? a. Teams b. Vertical c. Cross-functional d. Horizontal e. Divisional

b. Vertical

Decision authority is pushed downward to lower organization levels with a. centralization. b. decentralization. c. tall structures. d. staff authority. e. line authority.

b. decentralization.

Which of the following is an incorrect fit in a stable environment? a. Tight structure b. Vertical structure c. Horizontal structure d. Functional structure e. Rigid structure

c. Horizontal structure

Traditionally, what span of management has been recommended? a. Five b. Fifteen c. Seven d. Twenty e. Three

c. Seven

An organization strives for internal efficiency with a(n) a. diversification strategy. b. defensive strategy. c. cost leadership strategy. d. differentiation strategy. e. integration strategy.

c. cost leadership strategy.

In which structure does the firm subcontract many of its major functions to separate companies and coordinate their activities from a small headquarters organization? a. Matrix b. Functional c. Team d. Virtual network e. Divisional

d. Virtual network

In which structure does the firm subcontract many of its major functions to separate companies and coordinate their activities from a small headquarters organization? a. Team b. Matrix c. Functional d. Virtual network e. Divisional

d. Virtual network

Mondavi Corporation has a finance department, a marketing department, and a production department. Mondavi a. has a geographic structure. b. uses a divisional structure. c. uses a matrix structure. d. uses a functional structure. e. uses product-based structure.

d. uses a functional structure.

Which of the following structures is the grouping of positions into departments based on similar skills, expertise, and resource use? a. Functional b. Operational c. None of these choices d. Flat e. Tall

a. Functional

Swift Move Facilities manufacturers two different bicycle models. The company produces a high volume of products using standardized production runs. The company does very little product customization. Swift Move uses what type of technology structure? a. Mass production b. Large-batch production c. Service production d. Small-batch production e. Continuous process production

a. Mass production

Which of the following refers to the deployment of organizational resources to achieve strategic goals? a. Organizing b. Leading c. Planning d. Controlling e. Strategic management

a. Organizing

The matrix structure violates which of the following principles of management? a. Unity of command b. Division of labor c. Unity of direction d. Span of management e. Work specialization

a. Unity of command

The people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. This is called a. accountability. b. line authority. c. staff authority. d. delegation. e. hierarchy.

a. accountability.

In times of crisis or risk of company failure, authority may be a. centralized at the top. b. decentralized. c. flat. d. centralized at the bottom. e. spread through a wide span of management.

a. centralized at the top.

Stephanie works in one of seven research and development departments at Tara's Terrace, Inc. This would suggest that Tara's Terrace has a a. divisional structure. b. wide span of control. c. high degree of centralization. d. functional structure. e. matrix structure.

a. divisional structure.

The organization is viewed as a central hub surrounded by a network of outside specialists that are sometimes spread all over the world in the a. virtual network structure. b. divisional structure. c. functional structure. d. geographic structure. e. matrix structure.

a. virtual network structure.

Division of labor is also known as a. work specialization. b. authority. c. line authority. d. delegation. e. span of management.

a. work specialization.

How does managerial authority flow through the organizational hierarchy? a. Sporadically b. Vertically c. Authority is static and does not flow. d. In a circular fashion e. Horizontally

b. Vertically

The formal and legitimate right of a manager to make decisions is a. delegation. b. authority. c. leadership. d. span of management. e. responsibility.

b. authority.

Gina wishes to transfer authority and responsibility to her subordinates. This process is known as a. accountability. b. delegation. c. passing the buck. d. departmentalization. e. coordination.

b. delegation.

All of the following are advantages of a functional structure except a. economies of scale. b. excellent coordination between functions. c. in-depth skill specialization and development. d. High-quality technical problem solving. e. career progress within functional departments.

b. excellent coordination between functions.

Kwame works at Tick Tock, Inc. He has two bosses, one a functional manager and the other a divisional manager. Tick Tock, Inc. has a a. divisional structure. b. matrix structure. c. geographic structure. d. product structure. e. functional structure.

b. matrix structure.

Centralization means that decision authority is located near the a. bottom of the organization. b. top of the organization. c. middle of the organization. d. All of these choices e. None of these choices

b. top of the organization.

Which of the following is the process managers use to transfer authority and responsibility to positions below them in the hierarchy? a. Centralization b. Span of management c. Delegation d. Accountability e. Decentralization

c. Delegation

Which of the following involves combining individual jobs into work groups and combining work groups to make up the total organization? a. Decentralization b. Centralization c. Departmentalization d. Specialization e. Formalization

c. Departmentalization

Which of the following structures works best in an uncertain environment? a. Tight structure b. Vertical structure c. Horizontal structure d. Mechanistic structure e. Functional structure

c. Horizontal structure

Which of the following means that people in management positions have formal authority to direct and control immediate subordinates? a. Centralization b. Decentralization c. Line authority d. Span of management e. Staff authority

c. Line authority

The people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. This is called a. staff authority. b. line authority. c. accountability. d. delegation. e. hierarchy.

c. accountability.

Gina wishes to transfer authority and responsibility to her subordinates. This process is known as a. accountability. b. passing the buck. c. delegation. d. coordination. e. departmentalization.

c. delegation

All of the following are advantages of a functional structure except a. economies of scale. b. High-quality technical problem solving. c. excellent coordination between functions. d. in-depth skill specialization and development. e. career progress within functional departments.

c. excellent coordination between functions.

All functions in a specific country or region report to the same division manager in a. network divisions. b. functional divisions. c. geographic-based divisions. d. team divisions. e. matrix divisions.

c. geographic-based divisions.

Coordination is required when the organization has a a. functional structure. b. divisional structure. c. team structure. d. All of these choices e. virtual network structure.

d. All of these choices

Which of the following organizations has the flattest structure? a. Organization C with eight hierarchical levels b. Organization D with six hierarchical levels c. Organization E with seven hierarchical levels d. Organization B with three hierarchical levels e. Organization A with eleven hierarchical levels

d. Organization B with three hierarchical levels

Laila works in the manufacturing department at Ice Sculptures. The work in Laila's department is low in division of labor. As a result, Laila a. is often bored. b. generally goofs off. c. usually specializes in a single task. d. does a variety of tasks and activities. e. is rarely challenged.

d. does a variety of tasks and activities.

Which of the following is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes? a. Decentralization b. Span of management c. Delegation d. Accountability e. Authority

e. Authority

Which of the following structures is the grouping of positions into departments based on similar skills, expertise, and resource use? a. Flat b. None of these choices c. Tall d. Operational e. Functional

e. Functional

Which of the following refers to the number of employees reporting to a supervisor? a. Chain of command b. Management chain c. Line of authority d. Delegation e. Span of management

e. Span of management

Which of the following is a temporary team designed to solve a short-term problem involving several departments? a. Permanent b. Cross-functional c. None of these choices d. All of these choices e. Task force

e. Task force

When division of labor is extensive, a. employees are often inefficient. b. jobs tend to be large. c. employees are often highly challenged. d. employees specialize in many tasks. e. employees specialize in a single task.

e. employees specialize in a single task.