Chapter 11

For printed résumés, the most appropriate type size is _____.

12 to 14 points for headings and 10 to 12 points for body text

Which of the following statements is true about obtaining an internship?

An internship helps a student or graduate decide if he or she wants to pursue a career in his or her current field.

Which of the following is the best way to begin an unsolicited cover letter?

At the suggestion of Ms. Deborah James of your staff, I am sending the following summary of my qualifications for work as your financial manager.

_____ refer to help-wanted notices in newspapers and professional journals, whether online or in print.

Classified advertisements

If you are an interviewer, which of the following questions does the law permit you to ask?

How much are you expecting to get paid?

When organizing the information in a résumé, which of the following is true of a functional or skills layout?

It is particularly good for those who have had many jobs, have taken nontraditional career paths, or who are changing fields.

Which of the following is a primary reason why references must not be included unless asked for in a résumé?

It takes up space that a person could use to sell his or her skills.

Which of the following is considered appropriate to include in your résumé when listing personal information?

Social activities

Which of the following is true about a resignation letter?

The indirect order is usually the best strategy for writing a resignation letter.

Which of the following is the most common strategy for organizing the information in a résumé?

The reverse chronological organizational layout

Which of the following is recommended for emphasizing text in a scannable résumé?

The use of capital letters

Which of the following must be avoided when creating a printed résumé?

Using different font styles for every different items on the résumé

When identifying appropriate jobs, which of the following factors deserves the most emphasis?

Work experience in your major field

Which of the following is the first step you should take when searching for a job or an internship?

You should analyze yourself.

Employment agencies are _____.

companies that specialize in finding jobs for employees

When preparing a résumé, the logical next step after your information is organized is to _____.

construct the headings

When presenting your education in your résumé, you should _____.

emphasize grades, projects, honors, or special recognition

Rather showing that you developed one skill on one job and another skill on another job, you can use the _____, a strategy for organizing information on a résumé that groups related skills and is particularly good for those who have had many jobs.

functional layout

In the context of finding employers, _____ are commonly used to place experienced people in executive positions.

headhunters

Authorities who favor the inclusion of a statement of objective in a résumé reason that it _____.

helps a recruiter see quickly where an applicant might fit into a company

When writing cover messages, you must _____.

present your facts in reader-viewpoint whenever practical

The purpose of an introduction in a cover letter is to _____.

provide a brief summary of the job seeker's interest and qualifications

Before appearing for an interview, you should _____.

put yourself at ease and stay calm throughout the interview

The following job-search message is an example of a _____. "Dear Mr. Hwang: Thank you for your generous job offer at your firm. However, as I mentioned during the course of my interview, I am keen on pursuing a career in nanotechnology. After much thought, I have decided to accept a job at a firm that offers extensive opportunities in the field. I appreciate the time and the courteous treatment you gave me. Sincerely"

rejection of a job offer

In the context of organizing information in a résumé, the functional layout is also known as the _____ and is good for those who have taken nontraditional career paths.

skills layout

A(n) _____ is written in response to an actual job opening.

solicited cover letter

In the context of writing a cover message, which of the following sentences is the best way to present your work experience?

As a sales manager for three years, I supervised the work of 12 representatives covering a four-state area.

Which of the following strategies should you use to improve your chances of having your scannable résumé retrieved and reviewed?

Consciously work to integrate keywords into your résumé.

Which of the following is true of employment agencies?

Employers sometimes pay for the services of employment agencies, usually if qualified applicants are scarce.

Which of the following questions would be asked as part of a behavioral interview?

How will you tackle a project with a deadline that you're sure you can't meet on your own?

Select the best choice for the action sought in a prospecting cover message written to a company 900 miles away.

Invite the reader to engage in further communication.

Which of the following is the primary purpose of an email cover message?

It highlights the qualifications for the job one is applying for.

In the context of finding an employer, which of the following is true of career centers?

Most career centers have directories listing major companies with contact names and addresses.

Which of the following is the best opening for an invited or solicited message?

My specialized training in social media marketing strategies and experience in the advertising industry qualify me for the social media marketing manager position listed on your company's website.

Which of the following should be avoided by an applicant when preparing for or attending an interview?

Not asking the interviewer any questions

Which section of a general cover letter matches a person's qualifications to the reader's needs?

The body

_____ involves job seekers directly approaching potential employers by personal visit, mail, or email.

Prospecting

Which of these phrases most effectively presents the idea in a cover message for a marketing job?

Studied buyer behavior and marketing analysis

Which section of a cover letter requests action such as an interview and provides contact information that makes a response easy?

The conclusion

Once a job has been secured, which of the following activities should be avoided

Updating a résumé only when applying for a new job

Which of the following phrases in a résumé is not in the same parallel grammatical form as the others?

Was responsible for training employees

Which of the following is true of how you should pursue employment opportunities and prepare application documents?

You should make contact in person when the distance is not great, and the employer has invited such a contact.

Which of the following is an external factor that you need to consider when identifying an appropriate job?

Your family needs

Which of the following is an internal factor that you need to consider when identifying an appropriate job?

Your special qualifications

After completing her internship, Alyssa decides to search for a job. She decides to begin her search by sending physical copies of her résumé to prospective employers. When describing in her résumé the duties she performed as an intern last summer, she should use _____.

action-oriented, past tense verbs

A test that helps match a person's interests to those of others successful in their careers is known as _____.

an interest inventory