Chapter 2

Which level of management is most likely to use human relations functions as part of the job?

All managers regardless of level

An efficient and ineffective organization is described as one that what?

Does not adequately achieve organizational goals but minimizes waste of resources.

Responsibility is the power that comes with a manager's position in the organization.

False

Short-term goals are established so that employees know what to do in the next 12 months.

False

There are more middle managers than upper-level or senior managers in an organization.

False

Which level of management is the most likely to use technical functions as part of the job?

Frontline managers

Which level of management is responsible for guiding the organization on a day-to-day basis?

Middle managers

Which level of management uses conceptual skills most of the time?

Top managers

Leading employees generally happens after the planning and organizing functions have been accomplished.

True

Physical resources can refer to something as large as an aquatic center all the way down to something as small as a banquet table.

True