chapter 2

Lakukan tugas rumah & ujian kamu dengan baik sekarang menggunakan Quizwiz!

task environment

...includes those sectors that have a direct working relationship with the organization, among them customers, competitors, suppliers, and the labor market.

A joint venture

...involves a strategic alliance or program by two or more organizations.

organizational ecosystem

...is a system formed by the interaction among a community of organizations in the environment. An ecosystem includes organizations in all the sectors of the task and general environments that provide the resource and information transactions, flows, and linkages necessary for an organization to thrive.

task environment

...is closer to the organization and includes the sectors that conduct day-to-day transactions with the organization and directly influence its basic operations and performance.

Uncertainty

...means that managers do not have sufficient information about environmental factors to understand and predict environmental needs and changes.

Suppliers

...provide the raw materials that the organization uses to produce its output.

labor market

...represents people in the environment who can be hired to work for the organization.

A joint venture

...typically occurs when a project is too complex, expensive, or uncertain for one firm to handle alone

business intelligence,

...which results from using sophisticated software to search through internal and external data to spot patterns, trends, and relationships that might be significant

Competitors

..are constantly battling for loyalty from the same group of customers.

fact

the one factor that increases a company's value the most is people and how they are treated

internal environment

the within which managers work includes corporate culture, production technology, organization structure, and physical facilities

sociocultural dimension

the.... of the general environment represents the demographic characteristics as well as the norms, customs, and values of the general population.

boundary spanning

they detect and process information about changes in the environment, and they represent the organization's interests to the environment.

big data analytics

to searching and examining massive, complex sets of data to uncover hidden patterns and correlations and make better decisions

Consistency culture

uses an internal focus and a consistency orientation for a stable environment. Following the rules and being thrifty are valued, and the culture supports and rewards a methodical, rational, orderly way of doing things.

environment

...includes competitors, resources, technology, and economic conditions that influence the organization

cultural leader

-The cultural leader articulates a vision for the organizational culture that employees can believe in -The cultural leader heeds the day-to-day activities that reinforce the cultural vision.

sociocultural characteristics

.... are geographical distribution and population density, age, and education levels.

Strategic issues

....are "events or forces either inside or outside an organization that are likely to alter its ability to achieve its objectives."

Mergers and acquisitions

....are one way organizations adapt to an uncertain environment.

general environment

...affects organizations indirectly. It includes social, economic, legal-political, international, natural, and technological factors that influence all organizations about equally

natural dimension

...includes all elements that occur naturally on Earth, including plants, animals, rocks, and resources such as air, water, and climate.

merger

A merger occurs when two or more organizations combine to become one.

cultural leadership

A primary way in which managers shape cultural norms and values to build a high-performance culture is through....

supply chain

A.... is a network of multiple businesses and individuals that are connected through the flow of products or services.

more frequently

As environmental turbulence increases, strategic issues emerge....

fact

Heroes with strong legacies may continue to influence a culture even after they are gone.

natural resources

In response to pressure from environmental advocates, organizations have become increasingly sensitive to the Earth's diminishing ....... and the environmental impact of their products and business practices

fact

Managers also actively create change by encouraging and rewarding creativity

fact

Organizations have to be responsive to marketplace changes.

competitors

Organizations in the same industry or type of business that provide goods or services to the same set of customers are referred to as...

economic dimension

The ... represents the general economic health of the country or region in which the organization operates.

big data analytics

The fastest-growing segment of business intelligence is ....

legal-political

The.... dimension includes government regulations at the local, state, and federal levels, as well as political activities designed to influence company behavior.

external organizational environment

The.... includes all elements existing outside the boundary of the organization that have the potential to affect the organization.

international dimension

The.... of the external environment includes events originating in foreign countries, as well as new opportunities for U.S. companies in other countries.

technological dimension

The.... of the general environment includes scientific and technological advancements in a specific industry, as well as in society at large.

international environment

The.... provides new competitors, customers, and suppliers and shapes social, technological, and economic trends as well.

customers

Those people and organizations in the environment that acquire goods or services from the organization are...

fact

When cultural values aren't connected to business performance, they aren't likely to benefit the organization during hard times

high

When external factors change rapidly, the organization experiences......uncertainty

Ceremonies

are special occasions that reinforce valued accomplishments, create a bond among people by allowing them to share an important event, and anoint and celebrate heroes

A cultural leader

defines and uses signals and symbols to influence corporate culture. The leader clarifies what the new culture should be and crafts a story that inspires people to change.

general environment

do not change day-to-day operations, but they do affect all organizations eventually.

The adaptability culture

emerges in an environment that requires fast response and high-risk decision making. Managers encourage values that support the company's ability to rapidly detect, interpret, and translate signals from the environment into new behaviors.

achievement

emphasis on winning and achieving specific ambitious goals is the glue that holds the organization together

The involvement culture

emphasizes an internal focus on the involvement and participation of employees to adapt rapidly to changing needs from the environment. This culture places high value on meeting the needs of employees, and the organization may be characterized by a caring, family-like atmosphere.

task environment

include competitors, suppliers, customers, and the labor market.

High-performance culture

is a culture that (1) is based on a solid organizational mission or purpose, (2) embodies shared adaptive values that guide decisions and business practices, and (3) encourages individual employee ownership of both bottom-line results and the organization's cultural backbone.

A hero

is a figure who exemplifies the deeds, character, and attributes of a strong culture. Heroes are role models for employees to follow

A story

is a narrative based on true events and is repeated frequently and shared among organizational employees.

Culture

is a pattern of shared values and assumptions about how things are done within the organization

A slogan

is a phrase or sentence that succinctly expresses a key corporate value.

A ceremony

is a planned activity at a special event that is conducted for the benefit of an audience

A symbol

is an object, act, or event that conveys meaning to others.

internal environment,

is composed of current employees, management, and especially corporate culture, which defines employee behavior and how well the organization will adapt to the external environment.

The achievement culture

is suited to organizations concerned with serving specific customers in the external environment, but without the intense need for flexibility and rapid change. This results-oriented culture values competitiveness, aggressiveness, personal initiative, cost cutting, and willingness to work long and hard to achieve results.

partnership orientation.

managers in partnering organizations shift from an adversarial orientation to a....

cultural leadership

must overcommunicate to ensure that employees understand the new culture values, and they signal these values in actions as well as words.

customers

recipients of the organization's output, ....are important because they determine the organization's success

environment

the .... creates uncertainty for organization managers, and they must respond by designing the organization to adapt to the environment.


Set pelajaran terkait

PSY 15- Chapter 10-16 Chapter Quizes

View Set

Course 2 Final Exam Practice Set

View Set

Chapter 12: Financial Reporting and the Securities and Exchange Commission

View Set

Ch08 module review of anatomy and physiology by Math Your Way

View Set

Meltzer6 - Sentneces and Fragments

View Set

Nursing Fundamentals for NCLEX (HESI) Comprehensive

View Set

Chemistry test-pt trends distance

View Set

Chapter 11- Motivation and Emotion

View Set

lab practical 2 bio 105 reidford Usi

View Set