Chapter 3: Organizational Commitment Assignment Lesson

"I love the weather here. The leaves are beautiful in the fall and the cherry trees bloom in the spring."

Fit

"My performance appraisals at this company have helped me plan my career here. I know what goals to set and skills learn in order to be promoted."

Fit

"The relaxed culture at this company makes me feel comfortable. I can dress casually and go for walks during the day."

Fit

Amar said, "I love the laid-back atmosphere here! I can come to work in jeans and work on my timeline. It really makes me feel at home!"

High Affective Commitment

Challenges: "I don't sit and just watch bad things happen. I challenge the status quo and people look up to me."

High Commitment, High Performance

Star: What best describes a Star?

High Commitment, High Performance

Citizen: What best describes a Citizen?

High Commitment, Low Performance

Will Help: "Other employees may not look up to me, but I want to help in any way I can."

High Commitment, Low Performance

Maria said. "I know I've only been here for two years, but I've worked really hard. I'm pretty sure I have a shot at managing the new territory when Tom decides to expand-and that represents a pretty nice promotion. I am not sure I can get that anywhere else."

High Continuance Commitment

Kenneth said, "I've been with College Ads, Inc., since I graduated from college. They were the only place that was willing to give me a jo, I can't leave now!"

High Normative Commitment

"My best friend works at this company, and she was the one who suggested I apply. Now we work down the fall from each other."

Links

"My nephew goes to college just 30min form my new workplace. I'll get to spend a lot more time with him."

Links

"On my first day, my manager brought me a local newspaper. I found a local quilting club and now go every week."

Links

Laura said, "Although there are things I like about working here...I don't really feel emotionally attached. I mean I wouldn't be devastated if I left or anything..."

Low Affective Commitment

Better Job: "I suppose I could be inspirational, but I know I can find a better job somewhere else."

Low Commitment, High Performance

Lone Wolf: What best describes a Lone Wolf?

Low Commitment, High Performance

Apathetic: What best describes an Apathetic?

Low Commitment, Low Performance

Don't Care: "Give me a break. I've never been a big deal around here and I really don't care."

Low Commitment, Low Performance

Chen said. "To be honest, I am completely strapped with student loans. If another company with higher pay offered me a jo, I'd probably take it."

Low Continuance Commitment

Hakeem said, "To be honest, I don't really feel any obligation to stay here. It's a small company so I've generally trained myself."

Low Normative Commitment

"If I moved, I'm sure I couldn't find a better school for my daughter."

Sacrifice

"It's taken 10yrs, but I've finally worked here long enough to be eligible for the pension plan."

Sacrifice

"Relocating to another town would be very expensive.The house prices here are low."

Sacrifice

Which of the following is an example of normative commitment?

Your manager is persistent in making sure you ave state-of-the-art disability accommodations

Diverse employees who do not feel they are included in social networks may have lower ___ commitment, while others who have family overseas may lack ___ commitment

affective; continuance

When an organization could have prevented an employee from leaving the company if they had intervened, it is called

avoidable turnover

If employees at Microsoft see their committed coworkers downsized due to a forced ranking system, they may perceive this as a contract

breach

If you restrict private Internet use entirely, employees may just withdraw in another way, according to which model?

compensatory forms

Executives at Salesforce set up an Office of Disability to ensure accommodations that not only help you, but the projects and productivity as a manager, thereby increasing your commitment. The focus of commitment in this instance would be

executives

An employee who hasn't been included in social networks at an organization would be referred to as a(n) ___ member.

fringe

Synchrony's People with Disabilities+ employee network could enhance affective commitment by increasing

how often the network meets and the depth of their discussions regarding emotional topics.

Increasing the focus on employee development can also increase employee beliefs that Microsoft values their contributions, creating

perceived organizational support

In response to a forced ranking system, some high-performing employees may quit the company and work for a competitor, a form of

physical withdrawl

Allowing private Internet use through a BYOD policy is a bad idea according to which withdrawal model?

progression

Cyberloafing is what type of withdrawal behavior?

psychological

If Internet access is taken away or restricted, employees may feel that the company has taken away something that was an implied benefit, breaking a

psychological contract

Both Microsoft and its employees can gain from the new evaluation system if employees are more loyal in return for positive support from the company. This can be called a

relational contract

Advocates of modified or eliminated Internet access appear to adhere to the independent forms model of withdrawal, that

there will be no change in other withdrawal behaviors