Chapter 5

Where on a disaster recovery cost curve is the optimal place to operate in terms of cost and time?

where the curve between time from disaster to recovery and costs intersect.

Select two items a disaster recovery cost curve charts.

-The cost to the company of the unavailability of information and technology. - The cost to the company of recovering from disaster over time.

Select the three primary side effects of businesses' expanded use of technology.

-increased carbon emissions -increased energy consumption -increased electronic waste

Select the three ways a data center can become more sustainable.

-reduce energy consumption -store greater amounts of information in less space -find locations where resources are inexpensive, clean, and available

Community cloud

A cloud serving a variety of groups within one organization.

Grid computing

A collection of computers, often geographically dispersed, that are coordinated to solve a common problem.

Web __________ means that people with disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities, can use the web.

Accessibility

___________ access is unrestricted access to the entire system.

Administrator

What is unrestricted access to the entire system?

Administrator acess

_________ MIS Infrastructure includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization's goals.

Agile

Broad network access

All devices can access data and applications.

An enterprise ___________ is a person grounded in technology, fluent in business, and able to provide the important bridge between MIS and the business.

Architect

_____ Data as a Service offers a cloud-based Big Data service to help organizations analyze massive amounts of data to solve business dilemmas.

Big

What details how a company recovers and restores critical business operations and systems after a disaster or extended disruption?

Business continuity planning

What identifies all critical business functions and the effect that a specific disaster may have upon them?

Business impact analysis

What presents the maximum throughput a system can deliver; for example, the capacity of a hard drive represents its size or volume?

Capacity

What determines future environmental infrastructure requirements to ensure high-quality system performance?

Capacity planning

What includes the carbon dioxide and carbon monoxide produced by business and systems?

Carbon emissions

What is a subset of sustainable MIS that refers to the environmentally responsible use, manufacture, and disposal of technology products and computer equipment?

Clean computing

A(n) ____ is a computer designed to request information from a server.

Client

Measured service

Clients can monitor and measure transactions and use of resources.

______ computing is a model for enabling ubiquitous, convenient, on demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal effort or service provider interaction.

Cloud

What occurs when a company uses its own computing infrastructure for normal usage and accesses the cloud when it needs to scale for peak load requirements, ensuring a sudden spike in usage does not result in poor performance or system crashes?

Cloud bursting

A(n) _________ site is a separate facility that does not have any computer equipment but is a place where employees can move after a disaster.

Cold

Storage virtualization

Combines multiple network storage devices so they appear to be a single storage device.

Network virtualization

Combines networks by splitting the available bandwidth into independent channels that can be assigned in real time to a specific device.

Server virtualization

Combines the physical resources, such as servers, processors, and operating systems, from the applications.

Energy _____ is the amount of energy consumed by business processes and systems.

Consumption

Business ____________ planning details how a company recovers and restores critical business operations and systems after a disaster or extended disruption.

Continuity

A cloud fabric ______ is an individual who monitors and provisions cloud resources, similar to a server administrator at an individual company.

Controller

What is a companies' acknowledged responsibility to society?

Corporate social responsibility

Virtualization

Creates multiple virtual machines on a single computing device.

Multi-tenancy

Customers share pooled computing resources.

A (virtual) ______ center is a facility used to house management information systems and associated components, such as telecommunications and storage systems.

Data

What facilitates the accessibility of business-critical data in a timely, secure, and affordable manner?

Data as a Service

A ___________ recovery plan is a detailed process for recovering information or a system in the event of a catastrophic disaster.

Disaster

________ Recovery as a Service offers backup services that use cloud resources to protect applications and data from disruption caused by disaster.

Disaster

What is a detailed process for recovering information or a system in the event of a catastrophic disaster?

Disaster recovery plan

_________ scaling means the MIS infrastructure can be automatically scaled up or down based on needed requirements.

Dynamic

A(n) ___________ is a sudden, unexpected event requiring immediate action due to potential threat to health and safety, the environment, or property.

Emergency

____________ notification service is an infrastructure built for notifying people in the event of an emergency.

Emergency

What is an infrastructure built for notifying people in the event of an emergency?

Emergency notification service

Who is a person grounded in technology, fluent in business, and able to provide the important bridge between MIS and the business?

Enterprise Architect

______ refers to discarded, obsolete, or broken electronic devices.

Ewaste

The cloud _____ fabric is the software that makes possible the benefits of cloud computing , such as multi-tenancy.

Fabric

___________ occurs when the primary machine recovers and resumes operations, taking over from the secondary server.

Failback

What occurs when a redundant storage server offers an exact replica of the real-time data, and if the primary server crashes, the users are automatically directed to the secondary server or backup server?

Failover

A technology _________ occurs when the ability of a company to operate is impaired because of a hardware, software, or data outage.

Failure

__________ tolerance is the ability for a system to respond to unexpected failures or system crashes as the backup system immediately and automatically takes over with no loss of service.

Fault

What is the ability for a system to respond to unexpected failures or system crashes as the backup system immediately and automatically takes over with no loss of service?

Fault tolerance

What is a separate and fully equipped facility where the company can move immediately after a disaster and resume business?

Hot site

____________ (one word) as a Service delivers hardware networking capabilities, including the use of servers, networking, and storage, over the cloud using a pay-per-use revenue model.

Infrastructure

An MIS ___________ includes the plans for how a firm will build, deploy, use, and share its data, processes, and MIS assets.

Infrasture

Security as a Service

Involves applications such as anti-virus software delivered over the Internet with constant virus definition updates that are not reliant on user compliance.

What includes the plans for how a firm will build, deploy, use, and share its data, processes, and MIS assets?

MIS infrastructure

Incident __________ is the process responsible for managing how incidents are identified and corrected.

Management

What is the correlation between ewaste and Moore's Law, which has helped make electronic devices more affordable?

Moore's Law increases ewaste

______ Law refers to the computer chip performance per dollar doubles every 18 months.

Moores

What occurs in the cloud and means that a single system serves multiple customers?

Multi-tenancy

A(n) ____ is a communications system created by linking two or more devices and establishing a standard methodology in which they can communicate.

Network

What is a communications system created by linking two or more devices and establishing a standard methodology in which they can communicate?

Network

______ neighbor refers to a multi-tenancy co-tenant that monopolizes bandwidth, servers, CPUs, and other resources that cause network performance issues?

Noisy

A(n) _____ is a computer dedicated to providing information in response to requests.

Server

What is a computer dedicated to providing information in response to requests?

Server

______ is how quickly a third party can change a system to ensure it meets user needs and the terms of any contracts, including agreed levels of reliability, maintainability, or availability?

Serviceability

______- tenancy implies that each customer or tenant must purchase and maintain an individual system.

Single

A ______ grid delivers electricity using two way digital technology. It is meant to solve the problem of the worlds outdated electrical grid, making it more efficient and reliable by adding the ability to remotely monitor, analyze, and control the transmission power.

Smart

Scalability

The system can "scale up" or adapt to the increased demands of growth.

Reliability

The system functions correctly and provides accurate information.

Portability

The system is available to operate on different devices or software platforms.

Usability

The system is easy to learn and efficient and satisfying to use.

Maintainability

The system quickly transforms to support environmental changes.

True or false: Companies should choose a backup and recovery strategy in line with their goals and operational needs.

True

True or false: The characteristics of agile MIS infrastructures can help ensure your systems can meet and perform under any unexpected or unplanned changes.

True

What is a system called when it is not operating and cannot be used?

Unavailable

What reuses or refurbishes ewaste and creates a new product?

Upcycle

On-dam and self-service

Users can increase storage and processing power as needed.

___________ computing offers a pay-per-use revenue model similar to a metered service such as gas or electricity.

Utility

Accessibility

Varying levels allow system users to access, view, or perform operational functions.

A _____ is a system weakness, such as a password that is never changed or a system left on while an employee goes to lunch, that can be exploited by a threat.

Vulnerability

What is a separate facility with computer equipment that requires installation and configuration?

Warm site

What brings together people from industry, disability organizations, government, and research labs from around the world to develop guidelines and resources to help make the web accessible to people with disabilities, including auditory, cognitive, neurological, physical, speech, and visual disabilities?

Web accessibility initiative (WAI)

A ______ personal computer is built using environmentally-friendly materials and designed to save energy.

Green

_________ consists of the physical devices associated with a computer system, and software is the set of instructions the hardware executes to carry out specific tasks.

Hardware

______ availability occurs when a system is continuously operational at all times.

High

Availability

The system is operational during different time frames.

Select the four key areas of technology recovery strategies.

-Software - Hardware - Data center - Networking

Select three information MIS infrastructure components.

- Backup - Business continuity planning - Disaster recovery

Select the four business continuity planning focus areas.

- Business impact analysis - Technology recovery strategies - Disaster recovery plan - Emergency notification systems

List three sustainable MIS infrastructure components.

- Cloud computing - Virtualization - Grid computing

Select three agile MIS infrastructure components.

- Usability - Scalability - Accessibility

Select the three components of a sustainable MIS infrastructure.

- grid computing -virtualized computing - cloud computing

Select two accurate statements in relation to MIS infrastructure.

-Hardware consists of the physical devices associated with a computer system. - Software is the set of instructions the hardware executes to carry out specific tasks.

Private cloud

A secure cloud within one company.

A(n) ________ is an exact copy of a system's information.

Backup

Hybrid cloud

A combination of two or more types of clouds

Public cloud

A commercial cloud service, such as Amazon Web Services.

What is the correlation between Moore's Law and energy consumption?

Huge increases in technology from Moore's Law have greatly amplified energy consumption.

A business _________ analysis identifies all critical business functions and the effect that a specific disaster may have upon them.

Impact

What is an unplanned interruption of a service?

Incident

What is the process responsible for managing how incidents are identified and corrected?

Incident management

________ MIS infrastructure identifies where and how important information, such as customer records, is maintained and secured.

Information

What identifies where and how important information, such as customer records, is maintained and secured?

Information MIS infrastructure

What includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization's goals?

Information MIS infrastructure

Software as a Service

Offers applications on a pay-per-use basis.

Infrastructure as a Service

Offers computer hardware and networking equipment on a pay-per-use basis.

Unified Communications as a Service

Offers enterprise communication and collaboration services over the Internet such as instant messaging systems, online meetings, and video conferencing.

Platform as a Service

Offers hardware, networking, and applications on a pay-per-use basis.

What measures how quickly a system performs or transaction? ?

Performance

Emergency _____ ensures a company is ready to respond to an emergency in an organized, timely, and effective manner.

Preparedness

An incident ___________ contains all of the details of an incident.

Record

Technology _________ strategies focus specifically on prioritizing the order for restoring hardware, software, and data across the organization that best meets business recovery requirements.

Recovery

What is the ability to get a system up and running in the event of a system crash or failure that includes restoring the information backup?

Recovery

________ is the ability to get a system up and running in the event of a system crash or failure that includes restoring the information backup.

Recovery

Rapid elasticity

Storage, network bandwidth, and computing capacity can be increased or decreased immediately, allowing for optimal scalability.

Cloud computing

Stores, manages, and processes data and applications over the internet rather than on a personal computer or server.

What refers to the safe disposal of MIS assets at the end of their life cycle?

Sustainable MIS disposal

What refers to the safe disposal of MIS assets at the end of their life?

Sustainable MIS disposal

What identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption?

Sustainable MIS infrastructure

______ virtualization is the ability to present the resources of a single computer as if it is a collection of separate computers, each with its own virtual CPU's , network interfaces, storage, and operations system.

System

What occurs when the ability of a company to operate is impaired because of a hardware, software, or data outage?

Technology failure

What focus specifically on prioritizing the order for restoring hardware, software, and data across the organization that best meets business recovery requirements?

Technology recovery strategies