Chapter 8 Quiz (Listening)

A number of factors such as physiological disorders and background noise can diminish __________, the first stage of listening.

hearing

The degree of congruence between what a listener understands and what the message sender was attempting to communicate is known as __________.

listening fidelity

The stage of responding in the listening process involves __________.

Feedback

Pretending to listen while thinking about something else characterizes which type of listening?

Psedolistening

What stage of the listening process demonstrates its transactional nature?

Responding

Which type of listening ignores the contributions of others and monopolizes speaking time?

Satge hogging

While __________ involves focuses on only topics of interest, insulated listening involves tuning out unpleasant topics.

Selective listening

Your spouse is not interested in hearing how you feel when your boss belittles you at work. Instead, he suggests ways you can avoid such criticism. He is what kind of listener?

Task-oriented

Which response style do listeners use when they want to show they identify with a speaker?

Empathizing

Syntactic rules, jargon, and message source are all factors significantly featured in which stage of listening?

understanding