Chapter 8 Quiz (Listening)
A number of factors such as physiological disorders and background noise can diminish __________, the first stage of listening.
hearing
The degree of congruence between what a listener understands and what the message sender was attempting to communicate is known as __________.
listening fidelity
The stage of responding in the listening process involves __________.
Feedback
Pretending to listen while thinking about something else characterizes which type of listening?
Psedolistening
What stage of the listening process demonstrates its transactional nature?
Responding
Which type of listening ignores the contributions of others and monopolizes speaking time?
Satge hogging
While __________ involves focuses on only topics of interest, insulated listening involves tuning out unpleasant topics.
Selective listening
Your spouse is not interested in hearing how you feel when your boss belittles you at work. Instead, he suggests ways you can avoid such criticism. He is what kind of listener?
Task-oriented
Which response style do listeners use when they want to show they identify with a speaker?
Empathizing
Syntactic rules, jargon, and message source are all factors significantly featured in which stage of listening?
understanding