CIS 310 Final

Which of the following is included in Porter's Five Forces Model?

Power of Competitors

What does off-the-shelf mean regarding information systems?

Purchasing a system that has already been built

What are the 4 phases of RAD software development?

#1 Requirements Planning #2 User Design #3 Construction #4 Cutover

What are Web Services?

All of the above: - Applications and components that are already built - The components can be used in development of other applications to speed up development time - An example of a Web service is Google Maps API

What are advantages of Business Process Management systems?

All of the above: - Build in reporting - Enforce best practices - Enforce consistency

Which of the following jobs can be an administrative support function for a company?

All of the above: - Computer Operator - Help Desk Administrator - Database Administrator

What is Aigle Methodology?

Alterative to traditional projects managment, used in software developmemnt

What is Flattened Organization?

An organization that has removed one or more layers of management, creating better communication and faster business processes

All of the following are common tools used in industry to analyze and develop competitive advantages, except?

Answer: Competitive analysis model - Five Forces Model - Three Generic Strategies - Value chain analysis

Describe each of the Information System (IS) 5 componets?

#1 Hardware #2 Software #3 Data #4 People #5 Process

Which of the following is Not an advantage of Outsourcing?

Easily negotiated contracts

Which represents Business Intelligence?

Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making

On the curve of technology adoption, who are the users that are first to adopt a new technology?

Innovators

What does Electronic Data Interchange (EDI) do?

Integrates the supply chain technologically, so that business partners share documents and information regarding production

What is using a business process management systems?

Integration of Information Systems with business process that leads to compative advantage

Which of the following is NOT a secondary activity on the Value Chain?

Marketing and Sales

What is the implementation Methodology that smaller portions of functionality of a system are implemented one at a time?

Phased Implementation

A business strategy achieves a specific set of goals which include?

#1 Attracting new customers #2 Developing new products #3 Having new services

Explain Porter's 5 Forces

#1 Bargain Power of Buyer: Ability of customer to put form under pressure #2 Bargaining Power of Supplies: Supplier control prices #3 Intra-Industry Rivalry: Competition #4 Threats of Substitute: Other products instead of the company product #5 Threats of New Entries: Switching cost

What are 4 characteristics of Agile Methodology?

#1 Daily status meetings are held #2 Small cross-functional teams are used #3 Short-time frames incidents for each change #4 Working projects is completed at the end of each integrated to stake holders

What are 3 techniques for selecting strategic projects

#1 Focus on organizational goals #2 Categorigize projects #3 Perform a finacial analzye

What does a Document Management System (DMS) control?

- Versions - Approval - Communication

Steve Jobs and Apple created a big advantage in the technology industry with the introduction of the iPod, iPhone, and iPad. What are these all examples of?

All of the above: - Competitive advantage - Competitive intelligence - First-mover advantage

Describe the job of a Project Manager?

All of the above: - "Lead the project, keeping it on time and within budget." - Report to upper management and the project team. Communicate constantly. - Work with stakeholders to solve their IT problems.

What are the advantages of Agile Methodology?

All of the above: - A working version of the software is available at the end of each iteration - A lot of emphasis is placed on quality over paperwork. - Stakeholders get to see the product at the end of each iteration

Why do students need to study Information Technology?

All of the above: - Information technology is everywhere in business - Information technology is frequently discussed in business - Information technology is frequently used in organizations

What are some emerging roles in IT?

All of the above: - Social media specialist. - Data/Business intelligence analyst. - Cloud computing specialist.

Which describes the role of a systems analyst?

All of the above: - Translate the systems requirements into an information-systems design - Work with people, teams and departments to determine what the business requirements are - Document business processes.

What is HIPPA?

HIPPA (Health Insurance Portability & Accessibility Act): Federal law that sets national standard to protect medical records

Which of the following is NOT a substitute product for a car?

A hybrid vehicle

What is Data warehouse?

A large storage of data accumalated from wide range of source within a campany and used to guide managment decisions

What is Entity?

A person, place, thing, transaction or event about which is started

What is business process?

A process that is focused on achieving a goal for a business

What is Business Intelligence (BI)?

A software application used to analyze a raw data uses analytic processing

What is Responsive Design?

A web design framework in which Web sites change size to fit the device of the user

What are the steps in the Systems Development Life Cycle (SDLC) Methodology?

#1 Preliminary Analysis #2 Systems Analysis #3 Systems Design #4 Programming #5 Test #6 Implementation #7 Maintenance

What components make up the quality triangle?

#1 Time #2 Quality #3 Cost

What is Atribute?

(Field/Colum): Data elements associated with an entity

What is ISO 9000?

A certification for quality business process management

What is a Record?

A collection of related data elements

What is a Competitive Advantage?

A feature of a product or service on which customers place a greater value than they do on similar offerings from competitors

According to the author what is the simplest way to document a process?

Make a simple list of each step in the process

Which of the below is not one of Porter's Five Forces?

Manager Power

Explain Porter's Value Chain model?

Serious of activities under taken by the company to produce a product/service, Help analyze specific activities through value & competitive advantage -Primary: Inbound Logistics, Outbound Logistics, Marketing and Sales, Operations and Service -Supportive: Firm Infracture, Human Resource Management, Technological Development and Procurement

Which of the below represents Knowledge?

Skills, experience, and expertise, coupled with information and intelligence that creates a person's intellectual resources

This person aligns the plans and operations of the information systems with the strategic goals of the organization?

CIO

In general, the Internet has __________________ bargaining power of customers.

Increased

What is a Primary Key?

A field that uniqueness identities a given entity in a table

What is true about business processes?

All of the above: - A business process, is a process that is focused on achieving a goal for a business - Processes are something that businesses go through every day in order to accomplish their mission - Automation through technology helps to make business processes more efficient and effective

What is benefit of ERP (Enterprise Resource Planning)?

All of the above: - It helps to standardize business processes in a firm. - It has best-practices in process management build into it. - Having a centralized database helps eliminate the need for data entry and reduces errors.

Which of the following represents a reason why Competitive Advantages are typically temporary?

All of the above: - The competitor will hire away your key employees. - The competitor quickly seeks ways to duplicate your business operations. - The competitor will purchase new technology

Specifically, a Strategic Information system is one that attempts to do what?

All of the above: -Deliver a product or service at lower cost. -Deliver a differentiated product or service. -Enable innovation.

Why does Nicholas Carr claim IT Doesn't Matter?

Because information technology is so readily available and the software used so easily copied, businesses cannot hope to implement these tools to provide any competitive advantage

According to Michael Porter, what is the definition of competitive advantage?

Creating and sustaining superior performance.

What is Data Visualization?

Describes any effort to help people understand the signifigance of data by placing it visual constant

Which of the following is a semi-structured decision?

Diagnosing a medical condition

What is the implementation Methodology in which the old system is stopped and the new system is implemented?

Direct Cutover

What is one of the criticisms of ERP (Enterprise Resource Planning) Systems?

ERP systems are NON-flexible

What is ETL?

ETL (Extract, Tranform, Load): they are combined into one tool to pull data out of one database and place it in another process of reading data from database

What is meant by Matrix Organization

Employees have 2 managers: #1 Functional Manager #2 Project Manager

What is the productivity paradox?

Even though we've added information technology to business, it has not improved productivity. Yet, we cannot think of operating a business without technology

What is FIRPA?

FIRPA (Family Education Rights & Private Act): Federal legislation protects the privacy of student personal identity info

Kevin Campbell is an incoming freshman at your college. Kevin is frustrated by the cost of books, tuition, and expenses and he also needs to purchase a rather expensive laptop. In an effort to save money, Kevin beings a Facebook group finding other college students who need to purchase laptops. Soon, Kevin's Facebook group has close to 100,000 students. Kevin decides to collectively approach different computer companies to see if his group qualifies for a special discount. What business strategy is Kevin using to purchase laptops?

Increasing Buyer Power

What are some advantages of purchasing Software instead of Building it in-house?

It is available more quickly than building it yourself

Jennifer Bloom is writing a paper and she must determine which of Porter's three generic strategies The Museum Company has implemented. Jennifer finds out that The Museum Company offers specialty products found only in museums around the world to affluent customers. What would Jennifer determine The Museum Company is using as its generic strategy?

Narrow market and high cost

John Cleaver is the CEO of Tech World, which is a retail store that sells computers, monitors, cameras, televisions and many other electronic products. John and his executive team are meeting to brainstorm new ideas on how to grow the business. One idea is to mimic a competitor's product that is attempting to sell a new product in a different industry. After performing a Porter's Five Forces analysis John determines that all of the forces are high in this new industry. What should John do?

Not introduce the product because the 5 forces are strong and this would be a highly risky business strategy

How can a company reduce the threat of Substitute products/services?

Offer additional value through wider product distribution

What makes RAD different from Systems Development Life Cycle (SDLC)?

RAD involves the users heavily in design and gets working system rapidly, then modifying it

Some industries' competition is much more intense than others. Retail grocery stores such as Ralphs, Vons, and Albertson's in the United States experience fierce competition and offer similar marketing campaigns to compete. What is this an example of in terms of Porter's Five Forces?

Rivalry among Existing Competitors

What is SOX

SOX (Sarbanes-Oxley Act): Passed buy US Congress to protect investors from possible fraudulent accounting activities by corporate

What is Data Marts?

Small slices of the data warehouse have an enterprise waide depth which only pertains to a single department

What is Open Source?

Software that is freely available and can be modified and redistributed Adv: Low Cost, Can be modified Dis: Difficult to use, Can be hacked

Porter identified 3 generic strategies that a business could follow after identifying a market it wanted to enter. Which of the following is NOT included as one of Porter's 3 generic strategies?

Supplier Cost Differentiation

Shawn McGill is on the executive board for ABC pharmaceuticals. The company produces the number one selling cancer fighting drug on the market. Due to its incredible success ABC pharmaceuticals has decided to increase the cost of the drug from $8 a pill to $15 a pill. Which force is ABC pharmaceutical using to increase its drug price?

Supplier Power

What are costs that make customers switch to another product/service?

Switching Cost

One example of Project 4?

Tablets used from Chili's that a customer can order and pay. It is interesting given that, it will decrease hiring employees.

Which of the following is NOT a primary activity on the Value Chain?

Technology Development

What includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers?

The Value Chain analysis

Your boss, Kerry Miller, has asked you to analyze the soft drink industry using Porter's Five Forces model. Which of the following represents buyer power in the soft drink industry?

Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store

What is Cloud Computing?

Using a network of remote servers hosted on the internet to store, manage and process data rather than local server/personal computer Adv: Reliable, Manageable, Strategic Edge Dis: Not secure, Limited control, Vedor lock in