Communicator (PrepU)

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The nurse is performing an admission interview with a new client diagnosed with acute coronary syndrome. For the nurse to obtain information and allow the client free verbalization, what question would elicit the most information?

"Could you tell me more about how you are feeling right now?"

A nurse is caring for a client who is newly diagnosed with terminal cancer. The nurse enters the client's room and finds the client sitting in the dark crying. What statement conveys empathy from the nurse?

"I know this is hard for you. Is there any way I can help?"

When the preoperative client tells the nurse that he cannot sleep because he keeps thinking about the surgery, an appropriate reflection of the statement by the nurse is...

"The thought of having surgery is keeping you awake."

What activities take place during the working phase of the nurse-client relationship?

- The client participates actively in the relationship - The client genuinely expresses concerns to the nurse

A nurse is attempting to complete an admission database. While taking the history, the nurse notices that the client appears uncomfortable and is slightly tachypneic. The nurse should...

Allow the client to set the pace

A nurse is interviewing an American Indian client who has come to the clinic for a follow-up visit. The nurse notices the client does not make eye contact and speaks while looking down. How should the nurse respond?

Assume a position at eye level with the client and continue with the interview.

A family has lost a member who was treated for leukemia at a nursing unit. The nurse provides emotional support to the family and counsels them to cope with their loss. Which quality should the nurse use in this situation?

Empathy

It is important for the nurse to empathize with the client to develop a positive, therapeutic relationship. What is a characteristic of empathy?

Identifying with the client's feelings

The term metacommunication is best defined as...

Interpersonal bridge between verbal and nonverbal communication

A nurse gives a speech on nutrition to a group of pregnant women. What is the speech itself known as?

Message

A male client has always prided himself in maintaining good health and is consequently shocked with his recent diagnosis of diabetes. The nurse has asked the client, "How do you think your diabetes is going to affect your lifestyle?" The nurse has utilized the following interviewing techniques?

Open-ended questions

The nursing instructor is discussing communication with a student. The student identifies that a contract is made with the client during which phase of the nurse-client relationship?

Orientation phase

A dialysis nurse is educating a client on caring for the dialysis access that was inserted into the client's right arm. The nurse assesses the client's fears and concerns related to dialysis, the dialysis access, and the care of the access. This information is taught over several sessions during the course of the client's hospitalization. Which phase of the working relationship is best described in this scenario?

The working phase

When communicating with a client, the nurse uses reflection for which purpose?

To have the client elaborate on thoughts and feelings


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