Funeral Home Operations Module 3

When determining the rooms for the selection room-

The fewer the rooms, the better.

How do lining materials affect the structural integrity of concrete burial vaults? (i.e., a copper inner liner within a concrete burial vault)

The structural ability of the vault is increased.

What is the minimum number of caskets that merchandisers recommend that you have in stock to show your families?

Twelve

Which of these numbers is closer to the average number of caskets that United States funeral homes show their client families?

Twenty

Are all burial vaults considered "outer burial containers"?

Yes

Is a grave liner considered an outer burial container?

Yes

Which type of lighting "burns" cooler?

Fluorescent lighting.

Confirming and reassuring the family after they have made selections of service and merchandise (post-selection counseling) provides two important functions, one is to confirm their selection so that no mistakes are made as to what they want. The second reason is to-

Help eliminate buyers "remorse" so you should let them know that they made good choices.

Merchandisers state that funeral homes should have a minimum of ____ square feet per casket unit displayed.

Forty

The upper and lower limits of a series of numbers:

Range

Place the following locations in order for a funeral home selection room. Begin with the most preferred, and finish with the least preferred.

1. Main floor of the funeral home. 2. Upper floor of the funeral home. 3. Lower floor of the funeral home.

What are the standard gauges found in metal burial vaults?

7,10, & 12 gauge.

The standard size of the adult burial vault is 30"X____"

86

Burial vaults that are manufactured of solid copper usually utilize which sealing method?

Air seal

Which of these materials is not a typical metal used in air seal burial vault construction?

Bronze

A top seal burial vault is usually made from what material?

Concrete

What material is used to make a sectional box?

Concrete

If the caskets in your selection room began with the least expensive, then became more expensive as you walked further in the room, this would be an example of which arrangement method?

Consecutive grouping.

The original reason that burial vaults were invented was to:

Help prevent grave robbery.

Which type of lighting is high in yellows?

Incandescent lighting

The illumination caused by a heated filament:

Incandescent lighting.

Which type of lighting "burns" hotter?

Incandescent lighting.

The sum of a group of figures divided by the number of units:

Mean

This is the middle number when numbers are arranged in increasing values, from the smallest to the largest number:

Median

The number that occurs most frequently in a listing of numbers:

Mode

Are all outer burial containers "burial vaults"?

No

Is a grave liner considered a burial vault?

No

Double seal burial vaults are usually produced in what material?

Plastic

One-fourth of the casket sales when arranged in median order:

Quartile.