HCM 401 Module 5 Developing Groups, Teams, & Organizations

Which group is created by the organization, and is therefore part of the organization's formal structure? a) Primary b) Secondary c) Reference d) Formal e) Informal

d) Formal

Who is the hub of the team management wheel and often acts in the main role of team leader, although all team members need to contribute to the activity? a) Linker b) Controller c) Creator d) Assessor

a) Linker

Which of the following terms is used to describe when we conform to what we believe to be the norms of the group in order to be accepted by its members. a) Normative social influence b) Groupthink c) Charisma d) Social power

a) Normative social influence

The ______________ decision-making process usually takes longer than _____________ decision-making process. a) group | individual b) individual | group c) normative | informative d) informative | normative

a) group | individual

Based on strengths based leadership a good team member has to be well-rounded. a) True b) False

b) False

Based on strengths based leadership an individual can turn their weaknesses into strengths. a) True b) False

b) False

Conformity may improve a group's performance by increasing innovation and critical-thinking by the group's members. a) True b) False

b) False

Managers provide two important ingredients that provide an environment for groups to function and succeed: structure and content. a) True b) False

b) False

Norms are powerful forces not only over the behavior of group members, but also in determining the size of the group. a) True b) False

b) False

Teams can be organized into the following four categories: (1) work teams, (2) primary teams, (3) project teams, and (4) maintenance teams. a) True b) False

b) False

Which type of team involves employees, not managers, deciding how to carry out tasks, allocating the work within the team, and making decisions? a) Parallel team b) Self-managing team c) Project team d) Management team

b) Self-managing team

Cohesiveness of a group will increase if: a) the group hasn't experienced prior successes. b) admission into the group is more difficult to obtain due to various barriers or high criteria. c) members perceive that an internal force may prohibit the group from obtaining its goals.

b) admission into the group is more difficult to obtain due to various barriers or high criteria.

A team can be defined as group of people committed to a common purpose, who possess ________________ skills and who have agreed on __________________________ for which the team members hold themselves mutually accountable. a) particular | purpose b) complimentary | specific goals c) similar | specific goals d) variety of | communication methods

b) complimentary | specific goals

Groups can be categorized into three broad groups. These are a) primary, secondary, tertiary b) reference, primary, secondary c) primary, secondary, occasional

b) reference, primary, secondary

Groups go through sequential stages of development. In which stage are the rules for behavior explicitly or implicitly defined, resulting in a greater degree of order and a strong sense of group membership. a) Forming b) Storming c) Norming d) Performing e) Adjourning

c) Norming

Why do groups tend to produce fewer and lower quality solutions to problems than do individuals working alone? a) too many people involved in group decision making b) conflicts in meeting times c) They do not. Groups tend to produce better solutions

c) They do not. Groups tend to produce better solutions

Barriers to effective teamwork fall within four categories: (1) lack of management support, (2) lack of resources, (3) lack of leadership, and which of the following? a) lack of motivation b) lack of consistency c) lack of training d) lack of accountability

c) lack of training

When informal groups meet the needs of individuals, they will always have a _______________ on the members' behaviors. a) positive influence b) negative influence c) strong influence

c) strong influence

The functional roles individual group members assume in small-group interactions are: a) task, communicator, and decision-maker. b) communicator, decision-maker, and maintenance. c) task, maintenance, and individual. d) task, individual, and communicator.

c) task, maintenance, and individual.

Organizations can assign tasks to the person best suited to the job, even if he or she is geographically remote, using which of the following approaches? a) Proxy Assignments b) Task forces c) Structured teams d) Virtual teams

d) Virtual teams

Which of the following is thought to be critical to the success of virtual teams? a) members committed to the team purpose b) members want their collaborative work to be successful c) members committed to making an effort to contribute d) all of these

d) all of these

People that call themselves teams but don't take the risks of conflict, joint work products, or collective action necessary to build a common purpose, set goals, approach, and mutual accountability are at best: a) cliques. b) committees. c) coalitions. d) pseudoteams.

d) pseudoteams.

____________ teams are continuing organizational units responsible for producing goods or services, whereas __________________ teams are time limited and serve a special, short-term purpose. a) primary | secondary b) primary | informal c) formal | informal d) work | project

d) work/project

Which group is organized based on members' common interests or goals? a) Primary b) Secondary c) Reference d) Formal e) Informal

e) Informal

Which of the following groups can be a powerful force within their organization although they may not be designated legitimate organizational authority? a) Primary b) Secondary c) Reference d) Formal e) Informal

e) Informal