HRM Exam 1
behaving consistently with the organization's culture and encouraging people to collaborate
Dalena, a human resource professional, meets with her supervisor to discuss her career plans. Applying the SHRM competency model, her supervisor says that Dalena has strong technical expertise but could advance in her career by developing her leadership competencies. Based on the competency model, which competencies should Dalena focus on acquiring?
disparate treatment.
Differing conduct toward individuals, where the differences are clearly based on the individuals' race, color, religion, sex, national origin, age, or disability status is termed as
Teamwork makes work motivating for employees and helps reduce labor costs.
Drew is the manager of the accounting division at a manufacturing company. She wants to initiate a teamwork system because she believes it will improve the performance of the division. Which statement provides valid support for Drew's idea?
a compressed workweek.
Employees in a company's accounting department work 10 hours a day for 4 days a week, while employees in the other departments work 8 hours a day for 5 days a week. The flexible work schedule option affecting the accounting department is known as
expatriates.
Employees who take assignments in other countries are called
Department of Labor and the Department of Health.
Enforcement responsibilities of the OSH Act are divided between the
human resource planning.
Green Waste, a company in the recycling business, has revamped its management and business criteria. It has also added new objectives that would require recruitment of new and skilled labor. The responsibility of identifying the numbers and the kinds of employees lies with the HR department of the firm. This responsibility of the HR department is known as
responsibility
Herzberg identified five factors he associated with motivating jobs. Which of these was one of the factors?
It has shifted the focus away from technical skills to general cognitive and interpersonal skills.
How has the use of employee empowerment affected the recruitment process in the United States.?
gig worker.
Hussain works for a ride-sharing company and a food delivery company. He decides what days he wants to work and how many hours. Hussain would be classified as a(n)
disparate impact
Identify the condition in which most of the debate focuses on discriminatory consequences and the plaintiff need not prove an employer's intent to discriminate.
They are more concerned about justice and fairness than short-term profits.
Identify the correct statement regarding sustainable organizations.
Due Process
If people believe their rights are being violated, they have the right to a fair and impartial hearing. This reflects the basic human right to
due process.
If people believe their rights are being violated, they have the right to a fair and impartial hearing. This reflects the basic human right to
a person receives clear information about performance effectiveness from the work itself.
In the Job Characteristics Model, feedback refers to the extent to which
specifying the tasks and outcomes of a job that contribute to an organization's success.
In the context of HRM functions, the activities of performance management include
making decisions on whether an organization will emphasize enabling employees to perform their current jobs, preparing them for future jobs, or both.
In the context of HRM functions, the activities of training and development include
Employees are not easily replaced parts of a system; they are the source of a company's success or failure.
In the context of today's organizations, which statement is true of employees?
a set of related duties.
In the context of workflow design, a job is defined as
Train all employees to identify inappropriate workplace behavior.
A global company has a policy statement making it clear that it does not tolerate sexual harassment. It set up an employee hotline for reporting harassment. When it received complaints about one of the maintenance workers, the company took action and corrected the problem immediately. However, two months later, it is receiving more complaints, this time about a supervisor on the night shift. What else should the company do to keep the workplace free from sexual harassment?
setups that enable employees to move patients to and from equipment without injuries
A hospital that is building a new radiology wing asks the HR department to assist in planning by bringing in an ergonomics expert. Which issue should the HR department expect this person to provide advice about?
0.33 < 0.8; there is evidence of potential discrimination.
A hotel has to hire employees to fill 20 positions as part of its expansion plan. Out of 60 total applicants, 40 are Black and 20 are white. The hotel hires 8 of the Black applicants and 12 of the white applicants. In this context, which is the most accurate?
a consolidation.
A large-scale chemical production company buys a smaller chemical production company to secure a greater share of the industry. This scenario exemplifies
job description.
A list of the tasks, duties, and responsibilities that a job entails is called a
qualities or requirements a person performing the job must possess.
A manager was running an advertisement for a home health care practitioner. She focused on the job specifications, which are the
It must meet the OSH Act's general-duty clause to be constantly alert to potential sources of harm and correct them.
A medical research company is at the forefront of developing diagnostic tests using genetically modified chemicals and radiation. As a practical matter, federal regulators cannot keep up with all the safety issues employees face in working with new materials created in the labs. What duty does this company have to protect its workers?
job specification
A microchip manufacturing company is hiring for the position of marketing manager for its new division. Quinn, the HR manager, considers the requirements of the job, including the necessary knowledge, level of proficiency, abilities, and other personality traits, such as persistence or motivation to achieve. Which document includes these considerations to help Quinn in selecting a candidate?
design.
A nationwide logistics company has announced the opening of a new unit for the manufacturing division. Breana, the HR manager, has been asked to help determine what employees they will need to hire. She begins by defining how the work will be performed and what tasks will be required in each job. Breana is participating in job
contract company worker.
A person who is employed directly by a company for a certain amount of time, specified in a formal agreement between the company and the workers, is referred to as a(n)
job extension
A publishing company conducted an internal survey on employee satisfaction. The results indicated that a majority of its support staff considered their jobs to be monotonous. In order to change this, management decided to combine the job duties of copyeditors, digital fact checkers, and bloggers into a single job that requires all three kinds of work. Which technique of job design did this move constitute?
no advance notification from OSHA
A scrap metal facility has been neglecting employee health and safety. If employees contact OSHA to request an inspection, what can the facility's management expect?
the Position Analysis Questionnaire.
A software consulting firm uses a standardized job analysis questionnaire containing 194 questions about work behaviors, work conditions, and job characteristics that apply to a wide variety of jobs. In this scenario, the firm is using
The costs of employee errors are severe.
A survey of employee satisfaction among a county's 9-1-1 dispatchers found that employees struggle to keep up with calls, feel little or no control over their situation, and constantly worry about making mistakes. A suggestion is made to simplify the jobs in order to deal with these sources of dissatisfaction. Why would simplifying the jobs be beneficial in this case?
working with management to ensure the company acts on the suggestions
A trucking company had its HR department set up an online suggestion program, and employees submitted 1500 ideas for improving workers' safety and health. An assistant in the department entered all the responses into a database. What additional step would be most important to add to this safety program?
0.5 < 0.8; this indicates that there is evidence of discrimination.
A vehicle manufacturing company decides to hire 35 employees for its new servicing branch. A total of 90 eligible applicants apply for the job, of which 40 are Black and 50 are white. Assuming that the company decides to hire 10 Blacks and 25 whites, what can be inferred using the four-fifths rule?
the degree to which a job requires completing a "whole" piece of work from beginning to end
According to the Job Characteristics Model, what is task identity?
a small business with an HR specialist but no HR department
Although Dee Ann is pursuing a career in public relations, she finds human resource management to be interesting and significant. When pursuing a position as a manager, Dee Ann decides she wants to work in an organization where she is likely to handle many HR activities herself. Which type of organization is most likely to offer Dee Ann that kind of opportunity?
on-call worker.
Amir is a computer engineer. He occasionally works for a Lazlo Inc., a publishing company; however, he only works for the organization when he is needed. Amir would be classified as a(n)
employee relations
Amita, an employee at Neon Corp., develops and distributes newsletters that announce upcoming events in the company. Which human resource management practice is being performed by Amita?
Telecommuting may support a strategy of corporate social responsibility.
An HR executive observes that telework or telecommuting has been a rising trend. She considers developing a policy to allow telecommuting at her company. Which statement is a fact about telecommuting that would support implementing this policy?
The employees are the source of the company's success or failure.
An automobile manufacturing company had the largest number of its employees in the manufacturing sector last year. Instead of hiring more employees, the company decided to invest heavily in training its employees on automotive maintenance and design. Which belief has most likely led the company to make this decision?
Promptly inform the affected employees about their exposure to hazards.
An automobile painting facility experienced a breakdown in one of its ventilation fans, causing a buildup of fumes. What must the facility do in this situation to meet the employee rights under the OSH Act?
Employer Information Report.
An online questionnaire that counts employees sorted by job category, sex, ethnicity, and race is the
sustainability.
An organization's ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community, is called
Her employer doesn't have contracts with the federal government.
Arabela, a Hispanic female in the accounting department of a large retail chain, believes she has been the victim of race and sex discrimination. What is a reason she would not be able to turn to the Office of Federal Contract Compliance Programs (OFCCP) for assistance with this problem?
analysis and design of work
At Softcomp, a company that deals in software products, employees regularly complain about the lack of clarity regarding the tasks they are required to perform. Often there are two employees working on overlapping tasks, while some tasks are not designated to any employee. Though employees are satisfied with the pay and work culture, this aspect of their work environment has led to a lot of conflict in the workplace. From the information provided, this complaint of the employees can be closely linked to which HR function?
by serving as a constant reminder of how to lift safely
At a supermarket chain, back injuries are a recurring problem around the loading docks, because employees in a rush forget to use proper lifting techniques. How could safety posters help the company improve safety?
freedom of conscience.
Atticus, a manager at KLM Inc., was asked by his supervisor to sign a contract with a new supplier. The contract stated that the industrial waste released by the company would be released into a local river. Atticus was against this idea of polluting the river with the waste, so he refused to sign the contract. In this scenario, Atticus exercised his right of
outsourcing.
Ban Corp., a producer of various small electronics, has its assembly operations performed by Finer Inc, a firm that deals exclusively in assembling products for other companies. This scenario indicates that Ban Corp. engages in the practice of
empowers workers by adding more decision-making authority to their jobs.
Job enrichment differs from job rotation in that job enrichment
job analysis
Korrine is a line manager at Nortex Inc. She is assigned the task of understanding and gathering detailed information about the requirements of carrying out a certain job. Information gathered by Korrine will be used to provide essential knowledge for staffing, training, performance appraisal, and other HR activities. What most likely corresponds to the task undertaken by Korrine?
encouraging career development for women and minorities.
Managing cultural diversity involves
a law passed by Congress
Marta, a 27-year-old Hispanic woman, pressed charges of sexual harassment against Horatio, a politician. The case became sensational because the accused was one of the strongest candidates in the upcoming elections. In the case's final stage, the United States Supreme Court issued a verdict that cleared Horatio of all charges on the grounds of lack of evidence that a law was broken. The ruling spurred angry protests from many interest groups, especially Hispanic women, and they wanted the verdict reversed. According to the prevalent system, which of these could potentially overturn the verdict in this case?
by identifying the differences and developing employees' skills in conflict resolution
Mason Inc. is a large corporation preparing to acquire Zaptig, a start-up business. Mason Inc. has many policies and procedures based on years of experience. Employees at Zaptig are used to figuring out the best practices as they go along. How can Mason Inc.'s HR professionals help the company prepare for the acquisition to succeed in spite of these differences?
the Department of Health
Name the executive department that is responsible for conducting research to determine the criteria for specific operations or occupations and for training employers to comply with the Occupational Safety and Health Act.
freedom of speech.
Nicholas, an employee at a book publishing company, is unhappy with his company's existing project management system. He decides to communicate this to the top management by expressing his complaints in an email. According to the work of philosopher Immanuel Kant, Nicholas is applying his right of
high-performance work systems.
Organizations that have the best possible fit between their social system and their technical system are referred to as
Society for Human Resource Management and HR Certification Institute
Rauch is launching his career with a job as a human resource assistant. He wants to earn certifications that will help him demonstrate his knowledge and advance in his career. Which organizations offer certifications that would help Rauch carry out this plan?
Use the "Compliance Assistance Quick Start" on OSHA's website.
Rochelle is starting a new business and is worried about OSHA regulations because she has heard that they are extremely complex. Which statement offers Rochelle the best advice for meeting the requirements of the OSH Act?
sustainability
Rosalee, Inc., an apparel manufacturer, has been profitable for a long time without depleting its resources—raw materials, employees, and the support of the local community. The company also caters to the needs of all its stakeholders. Which characteristic is illustrated in this scenario?
Show that management listens to employee ideas and implements the valuable ones.
Roth Banking set up a program encouraging employees to share their ideas for improving customer satisfaction and increasing sales. After a year of collecting these ideas, the HR department conducted an employee survey and learned that its employees felt little empowerment after the implementation of this program. What should Roth Banking do first to improve the employees' sense of empowerment?
performance management
Shelby works at Trader Inc. Her primary role in the company is to create self-rating, job-related questionnaires for the employees. Which human resource management practice is being performed by Shelby?
It should create an atmosphere that promotes innovation.
Shine On Corp., a shoe company, made a name for itself by following long-standing shoemaking methods. Recently, competitors using more modern technology have appeared in the shoe market, and Shine On has found its business suffering as a result. Using a TQM approach, what might help Shine On Corp. improve?
employee relations.
Some of the employees of MYV Services are unhappy with their supervisor's comments and remarks. They feel they are being unduly discriminated against by the supervisor, and so they turn to the HR department for help. Addressing such problems is a part of the HR function of
are severely disfigured.
The Americans with Disabilities Act protects individuals who
Provide the inspector with records of any deaths, injuries, and illnesses.
The HR manager at a poultry-processing facility with 75 employees received a call saying that an OSHA inspector had arrived at the facility. What can she expect the company will need to do first?
less valuable in their performance.
The HRM function during downsizing is to terminate the workers who are
individuals with disabilities.
The Vocational Rehabilitation Act of 1973 was introduced to enhance employment opportunity for
Uniform Guidelines on Employee Selection Procedures
The __________ is the set of guidelines issued by the EEOC and other agencies to identify how an organization should establish a recruitment process that is free and fair.
resources of the employer.
The concept of "human resource management" implies that employees are
using software that helps with tracking the progress of assignments
The employees at a website design company have been struggling to provide quality services to clients. An investigation reveals that employees feel dissatisfied and mentally fatigued due to the challenging nature of their jobs. The HR manager suggests simplifying jobs in order to reduce errors and increase accuracy. Which option would be a way to simplify the mental demands of employees' jobs?
streamlining jobs to make them simpler and more efficient.
The industrial engineering approach to job design is most likely to emphasize
job hopping.
The intentional practice of changing jobs every year or two in the hope of gaining rapid increases in pay and responsibility is referred to as
job description.
The list of the tasks, duties, and responsibilities that a job entails is known as a
ergonomic
The manager of a small grocery store introduces a short conveyor belt that allows customers to place items on it prior to checking out. This saves the cashier from the physical strain of bending forward and reaching into the carts to retrieve the items. This change is an example of the __________ approach to job design.
job enrichment
The manager of an electronics store gives her staff the authority to resolve customer complaints. She lets the staff decide whether to issue refunds or replace merchandise in case of consumer grievances. Which job design technique is the manager implementing in her store?
leadership
The nine HR success competencies fall into four competency clusters. They are technical, business, interpersonal, and
outsourcing.
The practice of having another company provide services is known as
selection
The process by which an organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals is referred to as
selection.
The process by which an organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals is referred to as
a job analysis.
The process of getting detailed information about jobs is referred to as
psychological contract
The relationship between an employer and an employee can be thought of in terms of a(n) __________, a description of what an employee expects to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions.
downsizing
The stakeholders of Bubbles, a soap manufacturer, want the company to lower its costs, so they have tasked the HR department with identifying low-performing employees, whom they will likely lay off. This scenario is an example of
alternative work arrangements.
The use of independent contractors, on-call workers, temporary workers, and contract company workers, collectively constitutes
the empowerment of employees to get the information or services they need.
The use of technology by HR departments in business organizations has resulted in
Human resource practices must result in the greatest good for the largest number of people.
What is a standard that human resource managers must satisfy for HRM practices to be ethical?
fixed and unchanging job descriptions for various jobs
What is most likely to contribute to errors in a job analysis?
have a sense of purpose or vision that employees value and use
What is one of the four principles that guides how ethical companies act?
emphasis on innovation and quality
What is responsible for the shift in the job trend towards the use of broadly defined jobs instead of the use of narrowly defined jobs in organizations?
It is a form of sexual discrimination.
What is the legal basis for considering sexual harassment to be illegal discrimination?
the Occupational Safety and Health Act
What is the most comprehensive U.S. law regarding worker safety?
Office of Federal Contract Compliance Programs (OFCCP)
What is the name of the agency that is responsible for enforcing the executive orders that cover companies doing business with the federal government?
Managers should measure progress with feedback based on data.
What is true according to the core values of total quality management?
human capital
What term describes the employees of an organization in terms of their training, experience, judgment, intelligence, relationships, and insight?
Their behavior could be considered creation of a hostile working environment.
When Marty started working for Concrete Construction, two of her coworkers made a point of telling sex-related jokes around her, and they occasionally ran their fingers through her hair and suggested meeting up after work. Marty felt very uncomfortable. What grounds would she have for complaining to the human resource department about her co-workers?
sharing
When Maura became pregnant, she was worried she would not be able to find affordable child care for her new baby so she could continue to work full time. Her husband elected to work half-time along with a co-worker who also had a new baby, dividing the responsibilities of the job between them. This is an example of job
sharing.
When Maura became pregnant, she was worried she would not be able to find affordable child care for her new baby so she could continue to work full time. Her husband elected to work half-time along with a co-worker who also had a new baby, dividing the responsibilities of the job between them. This is an example of job
reengineering.
When an organization undertakes a complete review of its critical work processes to make them more efficient in an effort to deliver higher quality, it is engaging in
a consolidation.
When two firms in one industry join together as one company in order to hold a greater share of the industry, it is referred to as
Testifying in an investigation
Which act represents participation in a proceeding?
Executive Order 11478
Which act requires the federal government to base all its employment policies on merit and fitness?
falsifying records subject to the inspection
Which action associated with an OSHA inspection can result in criminal charges?
Establish performance-related criteria for layoffs.
Which action could a company take to effectively defend against discrimination claims regarding involuntary layoffs of older employees?
filing lawsuits against alleged violators of the Occupational Safety and Health Act
Which action could be an example of how the Occupational Safety and Health Administration plays a role in the legal environment for human resource management?
the executive branch of the government
Which agency is primarily responsible for enforcing the laws passed by Congress?
the Occupational Safety and Health Administration
Which federal organization has focused on encouraging ergonomic job design?
the individuals who are actively seeking employment
Which group can be regarded as part of an organization's external labor market?
Fleishman Job Analysis System
Which job analysis method requires subject-matter experts to evaluate a job in terms of abilities required to perform the job?
job enrichment
Which job design technique involving the addition of decision-making authorities to a job is credited to Frederick Herzberg?
right of freedom of conscience
Which of Kant's basic human rights is violated when a supervisor requires an employee to do something that is unsafe or environmentally damaging, in spite of the employee clearly objecting to the order?
work flow design
Which process involves analyzing the tasks necessary for the production of a product or service?
It may lead to reverse discrimination against a majority.
Which reason is the most accurate for the controversy surrounding affirmative action in the United States?
conducting attitude surveys
Which responsibility is specifically associated with the HR function of employee relations?
a job that has minimal impact on the lives of other people
Which scenario reflects a job lacking the characteristic of task significance?
Carly wants to be part of her local police force. Both men and women are encouraged to apply, but Carly discovers the force has a minimum height requirement of 5'8''. She is 5'6''.
Which situation may involve disparate impact?
KSAOs are characteristics of people and are not directly observable.
Which statement about KSAOs is true?
It is a necessary qualification for a job.
Which statement about a bona fide occupational qualification is true?
They help HR professionals ensure that all aspects of talent management are aligned with an organization's strategy.
Which statement about competency models is true?
Human resources have no good substitutes.
Which statement about human resources is true?
It uses a common language that generalizes across jobs to describe the abilities, work styles, work activities, and work context required for various occupations.
Which statement about the Occupational Information Network (O*NET) is true?
Errors in job analysis have multiple sources, but most result from outdated job descriptions.
Which statement about trends in job analysis is true?
Outputs may be tangible or intangible products of the work processes.
Which statement about work flow analysis is true?
It goes beyond prohibiting discrimination to require that employers take steps to accommodate individuals covered under the legislation.
Which statement accurately represents the Americans with Disabilities Act?
It is an area of personal capability that enables employees to perform successfully.
Which statement best defines a competency?
They have a sense of purpose and vision that the employees value and use in their day-to-day work.
Which statement best describes companies that are ethical and successful?
It is demonstrating that human resource practices have a positive influence on a company's profits or key stakeholders.
Which statement best describes evidence-based HR?
It refers to moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available.
Which statement best describes offshoring?
It outlaws making employment decisions based on age in people over 40.
Which statement characterizes the Age Discrimination in Employment Act?
Supervisors typically have responsibilities related to all the HR functions.
Which statement is correct about the HR responsibilities of supervisors?
They are not easily replaced because they own the knowledge that the company requires to produce its products.
Which statement is correct regarding skilled knowledge workers?
Jobs must be designed to give employees the necessary latitude for making a variety of decisions.
Which statement is true of employee empowerment?
A sixty-year old is given a pay cut based on the fact that he is older than other employees.
Which statement reflects a violation of the Age Discrimination in Employment Act?
enforcing violations of its requirement that employers have a general duty to protect workers from hazards, including ergonomic hazards
Which strategy is used by the Occupational Safety and Health Administration to increase ergonomic job design?
A I
Which technology simulates human thinking?
artificial intelligence
Which technology simulates human thinking?
hopping
Which term refers to the intentional practice of changing jobs frequently?
performance management
Which term refers to the process of ensuring employees' activities and outputs match an organization's goals?
HR managers must view employees as having basic rights.
Which view on employment reflects the ethical principles embodied in the U.S. Constitution and Bill of Rights?
by simplifying work and increasing output per worker
Windy City is a company that makes wind turbines. The business owner, Mindy, is struggling to compete. Finding enough employees who know how to do the work has been difficult, and Mindy believes that her labor costs are too high because she cannot afford to match the prices of her nearest competitors. To help with these problems, Mindy hires a new HR manager, Ella. Ella recommends they start by bringing in an industrial engineer. How is this approach to job design most likely to help Windy City?
The Civil Rights Act of 1866
__________ granted all persons the same property rights as white citizens, as well as the right to enter into and enforce contracts.
Equal Employment Opportunity Commission
Barry has been a systems analyst at a software company for six years. Although he works hard, gets favorable performance reviews, takes night classes in business management, and has applied for promotions, his co-workers always get the promotions instead. Barry asked his co-workers about this, and one of them said, "Don't you realize? This management will never promote someone like you." This supports Barry's concern that he may be a target of discrimination because he is Black; other talented employees are Black, but no Black employees have moved into management positions. Barry decides to discuss the problem with the human resource manager. If he can't find a satisfactory solution that way, with which federal agency could he file a complaint?
outsourcing
Beautyful, a makeup company, assigns the packaging and labeling of its products to a firm that specializes in packaging and labeling other companies' products. Which HRM practice is Beautyful using in this scenario?
Employees can now get such information through self-service.
Billy is starting a career in human resource management. He expected his first tasks would be giving employees access to information and enrollment forms for training, benefits, and other programs. However, he realized that HR employees are spending less time doing that kind of work. Which trend is behind that change?
It needs to ensure quality is designed into their products so errors are prevented from occurring.
Brayton Corp. produces large quantities of products for their customers within tight deadlines. Recently, customers have been returning their products to Brayton, citing errors and defects in the items they have received. Which total quality management core value does Brayton need to employ to correct this issue? A. It needs to promote cooperation with vendors, suppliers, and customers.
workforce analytics.
BrightenUp Corp. uses a set of quantitative tools to assess employee data such as performance, compensation, designations, and benefits. This is done to arrive at decisions based on accurate findings from analyses that can help the firm achieve its goals. BrightenUp is engaging in the practice of
privacy.
By keeping employees' personal records confidential, an employer respects their right of
The employer must reemploy Chlorinda with the same seniority and status she would have earned if her employment had not been interrupted.
Chlorinda left an organization for three years to fulfill military duties. Which statement about her employer's obligation to reemploy Chlorinda under the Uniformed Services Employment and Reemployment Rights Act is true?
Farrin took on customer service duties, but the job description didn't reflect the change.
Trade Parts is a small machine shop that makes custom parts for manufacturers in the metropolitan area where it is located. Farrin's position involved keeping track of customers' orders and purchasing supplies. After Farrin retired, the company hired another office assistant to perform the same tasks. Soon afterward, however, the company's owner began hearing from frustrated customers complaining that when they called the company with questions and problems, no one was taking responsibility and helping them as Farrin had. What problem with the process is most likely to have occurred when Farrin left?
A diverse workforce makes the company more competitive by providing insights into its diverse customers.
Wayne is an HR manager preparing a message to his company's employees, explaining the company's new policy of valuing diversity. Which statement should he use to express the best business case for valuing diversity?
greater reliance on automation and concern for quality and flexibility
What are the main changes behind the U.S. trend toward reshoring, or reestablishing operations in North America?
Job descriptions look at a job's activities, and job specifications look at the qualities needed to do the job.
What is a basic difference between job specifications and job descriptions?
sorting out the differences in the two companies' HR systems
What is a challenge for human resource management during mergers?
employee empowerment in decision making
What is a characteristic of current-day high-performance work systems?
It results in abstract reports that are of limited use.
What is a disadvantage of using the Position Analysis Questionnaire (PAQ)?
