HSA 4184 Chapter 7 Quiz + Knowledge Check Qs

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Which is a criticism of leader-member exchange (LMX) theory? weak in communication does not support fairness no unique contributions not applicable across cultures

does not support fairness

LMX cannot be effectively used in nonprofit organizations. True False

false

Leader-member exchange (LMX) theory only applies to high socioeconomic status countries. True False

false

The leader-member exchange (LMX) point of view is that leaders treat followers collectively. True False

false

The principles of LMX theory support the principles of workplace fairness. True False

false

Researchers have studied leader-member exchange (LMX) theory ______. according to office norms against contextual factors in isolation within social networks

in isolation

Out-group members fulfill ______. less than is required extra responsibilities more than is asked of them job description standards

job description standards

When more is given from the employee than taken, what is the employer likely to do? take more lose interest reciprocate take less

reciprocate

If you feel like you and your manager are on the same page emotionally and experience the same feelings, how would you identify the phase? role routinization role making role playing role taking

role making

Top-quality leader-member relationships develop over time in the three stages of ______, acquaintance, and mature partnership. friend stranger leader disciple

stranger

Electronic communication ______ the relationship between leaders and followers. weakens does not influence creates conflict within strengthens

strengthens

Which is a strength of leader-member exchange (LMX) theory? fully developed fairness accounts for the perceptions of others strong descriptive theory

strong descriptive theory

Differences between in-group and out-group goal accomplishment are ______. minimal moderate rare substantial

substantial

Leader-member exchange (LMX) theory can reinforce discriminatory practices. True False

true

Leader-member exchange (LMX) theory directs leaders to use relationship perspectives to appraise their leadership. True False

true

Leader-member exchange (LMX) theory increases the sensitivity of leaders. True False

true

Leader-member exchange (LMX) theory is a cross-cultural concept. True False

true

Leader-member exchange (LMX) theory is based on dyadic relationships. True False

true

Leader-member exchange (LMX) theory is the first theory to apply dyadic relationships to leadership concepts. True False

true

Personality characteristics will influence a person's membership of in-group or out-group. True False

true

Out-group members work ______. more efficiently innovatively with more dedication within their designated role

within their designated role

Which statement is true of leader-member exchange (LMX) theory? LMX promotes fair office practices. LMX is a component of exchange theory. LMX shows that in-groups and out-groups as a whole are beneficial. LMX is influenced by group norms.

LMX is influenced by group norms.

Which leader would provide the best outcomes for their followers by utilizing leader-member exchange (LMX) theory? a top leader from a competitor a reserved and silent leader a brand-new leader a leader who is established with their team

a leader who is established with their team

Who would find the most benefit by applying leader-member exchange (LMX) theory? an inventor with a new idea a remote IT employee a volunteer coordinator a contract attorney

a volunteer coordinator

In the process of developing leader-member relationships, what phase follows the stranger phase? friend acquaintance family partnership

acquaintance

In the context of leader-member exchange (LMX) theory, which is a characteristic of in-group members? privileged by leadership activities beyond scope of work defined roles based on formal employment contract

activities beyond scope of work

In the context of leader-member exchange (LMX) theory, leaders should develop high-quality exchanges with ______ of their followers. a select group all some at least half

all

In the context of leader-member exchange (LMX) theory, inconsistencies will be apparent in ______. organizational commitment transformational leadership task performance collectivist cultures

collectivist cultures

Effective leadership communication with followers is based on the three main principles of trust, respect, and ______. commitment authority praise ethics

commitment

Leader-member exchange (LMX) theory directs attention to the importance of ______ in leadership. flexibility ethics teamwork communication

communication

Leader-member exchange (LMX) theory ______ leadership and prescribes leadership. creates describes observes controls

describes

One way that LMX theory has been applied is ______. in leader desensitization programs in non-relationship-based settings, to broaden its reach in standard management training and development programs in leadership situations, for leaders to improve their leadership behaviors

in leadership situations, for leaders to improve their leadership behaviors

If an office assistant does extra things every morning, such as making coffee and watering plants, just to help out, how would you label them? out-group member leader manager in-group member

in-group member

On a work team, Chang gets special privileges. Some of the teammates are starting to resent him, but others say that he deserves it because of all of his extra work on numerous projects. The boss offers Chang extra opportunities and will often put him in charge. How would you label Chang? in-group member out-group member disengaged poor performer

in-group member

The original version of leader-member exchange (LMX) theory was primarily focused on ______. follower characteristics leadership characteristics in-groups versus out-groups organizational effectiveness

in-groups versus out-groups

Which is the highest level of leader-member relationships in LMX theory? mature partnership acquaintance friend stranger

mature partnership

Who is most likely to only fulfill the minimum responsibilities of coming to work, completing their job, and going home? members of in-group members of out-group poor performers leaders

members of out-group

In the context of leader-member exchange (LMX) theory, who receives the most information, concern, confidence, and influence from leaders? members of the out-group poor performers other leaders members of the in-group

members of the in-group

Arjun shows up for work on time, does his job to a sufficient level, and goes home. He never leaves early or arrives late, and his jobs are always completed on schedule, but he feels no need to do any more than his job description entails. How would you label Arjun? leader out-group member in-group member poor performer

out-group member

Janae usually takes considerably more time doing her work tasks, and she often finds herself making a lot of mistakes that she doesn't take the time to go back and fix. Janae is exhibiting ______ characteristics. out-group member poor performer role routinization acquaintance phase

poor performer

Leader-member exchange (LMX) theory prescribes that the quality of leaders' relationships with out-group members should be ______ with in-group members. more formal than better than worse than the same as

the same as

A member of the out-group is more likely to lack confidence than a member of the in-group. True False

true

Basic ideas within leader-member exchange (LMX) theory are not fully developed. True False

true

In the context of leader-member exchange (LMX) theory, the paired relationships of leaders and followers continue through all levels. True False

true

LMX can be applied at all levels of authority. True False

true

Leader-member exchange (LMX) theory can be applied to educational systems. True False

true


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