HSA 4184 Chapter 7 Quiz + Knowledge Check Qs
Which is a criticism of leader-member exchange (LMX) theory? weak in communication does not support fairness no unique contributions not applicable across cultures
does not support fairness
LMX cannot be effectively used in nonprofit organizations. True False
false
Leader-member exchange (LMX) theory only applies to high socioeconomic status countries. True False
false
The leader-member exchange (LMX) point of view is that leaders treat followers collectively. True False
false
The principles of LMX theory support the principles of workplace fairness. True False
false
Researchers have studied leader-member exchange (LMX) theory ______. according to office norms against contextual factors in isolation within social networks
in isolation
Out-group members fulfill ______. less than is required extra responsibilities more than is asked of them job description standards
job description standards
When more is given from the employee than taken, what is the employer likely to do? take more lose interest reciprocate take less
reciprocate
If you feel like you and your manager are on the same page emotionally and experience the same feelings, how would you identify the phase? role routinization role making role playing role taking
role making
Top-quality leader-member relationships develop over time in the three stages of ______, acquaintance, and mature partnership. friend stranger leader disciple
stranger
Electronic communication ______ the relationship between leaders and followers. weakens does not influence creates conflict within strengthens
strengthens
Which is a strength of leader-member exchange (LMX) theory? fully developed fairness accounts for the perceptions of others strong descriptive theory
strong descriptive theory
Differences between in-group and out-group goal accomplishment are ______. minimal moderate rare substantial
substantial
Leader-member exchange (LMX) theory can reinforce discriminatory practices. True False
true
Leader-member exchange (LMX) theory directs leaders to use relationship perspectives to appraise their leadership. True False
true
Leader-member exchange (LMX) theory increases the sensitivity of leaders. True False
true
Leader-member exchange (LMX) theory is a cross-cultural concept. True False
true
Leader-member exchange (LMX) theory is based on dyadic relationships. True False
true
Leader-member exchange (LMX) theory is the first theory to apply dyadic relationships to leadership concepts. True False
true
Personality characteristics will influence a person's membership of in-group or out-group. True False
true
Out-group members work ______. more efficiently innovatively with more dedication within their designated role
within their designated role
Which statement is true of leader-member exchange (LMX) theory? LMX promotes fair office practices. LMX is a component of exchange theory. LMX shows that in-groups and out-groups as a whole are beneficial. LMX is influenced by group norms.
LMX is influenced by group norms.
Which leader would provide the best outcomes for their followers by utilizing leader-member exchange (LMX) theory? a top leader from a competitor a reserved and silent leader a brand-new leader a leader who is established with their team
a leader who is established with their team
Who would find the most benefit by applying leader-member exchange (LMX) theory? an inventor with a new idea a remote IT employee a volunteer coordinator a contract attorney
a volunteer coordinator
In the process of developing leader-member relationships, what phase follows the stranger phase? friend acquaintance family partnership
acquaintance
In the context of leader-member exchange (LMX) theory, which is a characteristic of in-group members? privileged by leadership activities beyond scope of work defined roles based on formal employment contract
activities beyond scope of work
In the context of leader-member exchange (LMX) theory, leaders should develop high-quality exchanges with ______ of their followers. a select group all some at least half
all
In the context of leader-member exchange (LMX) theory, inconsistencies will be apparent in ______. organizational commitment transformational leadership task performance collectivist cultures
collectivist cultures
Effective leadership communication with followers is based on the three main principles of trust, respect, and ______. commitment authority praise ethics
commitment
Leader-member exchange (LMX) theory directs attention to the importance of ______ in leadership. flexibility ethics teamwork communication
communication
Leader-member exchange (LMX) theory ______ leadership and prescribes leadership. creates describes observes controls
describes
One way that LMX theory has been applied is ______. in leader desensitization programs in non-relationship-based settings, to broaden its reach in standard management training and development programs in leadership situations, for leaders to improve their leadership behaviors
in leadership situations, for leaders to improve their leadership behaviors
If an office assistant does extra things every morning, such as making coffee and watering plants, just to help out, how would you label them? out-group member leader manager in-group member
in-group member
On a work team, Chang gets special privileges. Some of the teammates are starting to resent him, but others say that he deserves it because of all of his extra work on numerous projects. The boss offers Chang extra opportunities and will often put him in charge. How would you label Chang? in-group member out-group member disengaged poor performer
in-group member
The original version of leader-member exchange (LMX) theory was primarily focused on ______. follower characteristics leadership characteristics in-groups versus out-groups organizational effectiveness
in-groups versus out-groups
Which is the highest level of leader-member relationships in LMX theory? mature partnership acquaintance friend stranger
mature partnership
Who is most likely to only fulfill the minimum responsibilities of coming to work, completing their job, and going home? members of in-group members of out-group poor performers leaders
members of out-group
In the context of leader-member exchange (LMX) theory, who receives the most information, concern, confidence, and influence from leaders? members of the out-group poor performers other leaders members of the in-group
members of the in-group
Arjun shows up for work on time, does his job to a sufficient level, and goes home. He never leaves early or arrives late, and his jobs are always completed on schedule, but he feels no need to do any more than his job description entails. How would you label Arjun? leader out-group member in-group member poor performer
out-group member
Janae usually takes considerably more time doing her work tasks, and she often finds herself making a lot of mistakes that she doesn't take the time to go back and fix. Janae is exhibiting ______ characteristics. out-group member poor performer role routinization acquaintance phase
poor performer
Leader-member exchange (LMX) theory prescribes that the quality of leaders' relationships with out-group members should be ______ with in-group members. more formal than better than worse than the same as
the same as
A member of the out-group is more likely to lack confidence than a member of the in-group. True False
true
Basic ideas within leader-member exchange (LMX) theory are not fully developed. True False
true
In the context of leader-member exchange (LMX) theory, the paired relationships of leaders and followers continue through all levels. True False
true
LMX can be applied at all levels of authority. True False
true
Leader-member exchange (LMX) theory can be applied to educational systems. True False
true