Human Communication Test 3 (7, 8, 9)
______ listening is based on Eastern philosophy and Zen Buddhism
Mindful
Which of the following statements is accurate regarding the role nationality plays in listening?
Asian countries consider good listening skills to be more important than good speaking skills
_________ is defined as the movement , migration, or scattering of a people away from an established or ancestral homeland
Diaspora
according to the text, people with even a few close relationships experience ____ than those who are lonely
a greater sense of well being
which of the following abilities is not a part of the "big five" of the listening competency
ability to offer helpful guidance
A public speaking teach who places strong emphasis on organization and perfect grammar most-likely has which of the following listening styles?
action-oriented
showing how friendship can exert a powerful influence on a person, your text notes that in the US, it is understood that friendship plays an extremely important role in the lives of
adolescents
as a father of a two year old Justin knows that he needs to use more patience when listening to what his daughter wants to say. this shows how ______ is an individual influence that can affect listening.
age
two met at college through mutual friends. she compliments him based on looks. this is an example of a ____ theory
attraction
avoiding each other
avoiding step
which of the following is not one of the three main elements of being a mindful listener?
awareness of the surrounding of other speakers
which of the following is not an aspect of diaspora
being a part of two cultures based on relationship
portia considers herself polytheistic; this means that she
believes in more than one god
which of the following is a way organizations create rules that attempt to control and influence employees' communication
by establishing sexual harassment policies
after dating for a while, both get into arguments over little things. so they are avoiding it by having small talks. according to knapp's model, their relationship development is at the ___ step
circumscribing
native american, mexican american, and asian american individuals who choose not to assimilate to the dominant white US culture are examples of a ________ group
cocultural
a ______ is a significant minority group within a dominant majority that does not share dominant group values or communication patterns
cocultural group
During dinner, Kent's aim was to relax and listen about his wife Jackie's day. Jackie's intention was to discuss a vacation she wanted to take with Kent. which listening barrier may impede their conversation
conflicting objectives
it is vital to _____ issues that are important to the relationship and to the other person to maintain and authentic relationship
confront
your text describes three pitfalls of inauthentic communication. which of the following is not one of them
confrontation
when lisa goes to see movies, she tends to remember the main themes of the film, how well the themes were developed in the plot, and how credibly the themes were performed by the actors. lisa probably has which of the following listing styles?
content-oriented
Paula listens to her manager very intently so as not to miss anything she needs to do. Yet when she talks to her mother, Paula listens with an empathetic ear. This demonstrates how ______ plays a role in listening
context
the situation in which a message is delivered impacts the recipient's feeling of injury and is referred to as
context
vincent wouldnt eat something if he wasnt obligated to at family gatherings. his family thinks eating a certain dish is important way to remember his heritage. which dialectic may help him understand this situation
cultural individual
________ are beliefs so central to a cultural group that they are never questioned
cultural values
______ is a feeling of disorientation and discomfort due to the unfamiliarity of surroundings and the lack of familiar cues in the environment
culture shock
bf cooks and it's horrible but gf says it was wonderful. which of the following best characterizes her behavior
deceptive
the _____ approach to understanding intercultural communication emphasizes that things may exist as two opposing concepts simultaneously.
dialectic
the ______ approach to thinking perceives things as either right or wrong
dichotomous
Jen's new roommate is an international student from budapest. after getting to know each other, the girls realize that while they come from different countries, they also like the same types of clothes and movies. which of the dialectics does this demonstrate
differences and similiarities
when you deny your partner the right to speak on a topic because of his or her sex or because you perceive yourself to be more expert on the topic, your are _____ the person
disqualifying
the text describes culture as being heterogeneous and _________
dynamic
mindful listening is based on
empathy
one way to communicate more ethically across cultures is to remember that everyone, including you, is _______ a culture and thus communicating through a cultural lens
enmeshed in
Paula's friend is telling her a vicious rumor about another girl in their class. Paula doesn't want to listen but is unsure how to stop. This describes a(n) ______ challenge associated with listening.
ethical
when Corinne received a text that obviously wasn't for her, she had to decide if she should delete it or share it with her friends. Which aspect of the listening is Corinne using?
ethics
When her daughter walked in the door and said, "Guess what happened today?" Tessa wondered if something really important had occurred or if it was just a general way to greet her. Which stage of listening is Tessa using?
evaluating
when you assess your reaction to a message, you are in _____ stage of listening.
evaluating
your text lists many factors that distinguish close relationships from other types of interpersonal relationships. which of these is not one of those factors
formality
Which of the following demonstrates how listening has a positive impact on the brain?
having a better listening skills can improve memory
_______ stage of listening occurs when listeners pick up the sound waves directed toward them.
hearing
diverse is another word for __________
heterogeneous
Jasmine is an african american freshman girl in college. her english professor, Tom, is a middle-aged man from India. the conversations between jasmine and tom represent a __________ degree of interculturalness
high
teachers strike before school year in oaxaca mexico. which dialectic may help us understand the situation
historic/past-present/future
a high degree of similarity is also known as
homogeneity
one must be aware of a person's ______ and avoid the temptation to view them as a n exotic other
humanity
____ messages occur when a person criticizes, teases, rejects, or otherwise causes an emotional injury to another
hurtful
Mindful listening is based on empathy, which is the ability to
identify with an understand another person's feelings
increasing your motivation and your knowledge of self and others are ways the text suggests to ______
improv your intercultural communication
all of the following are results of good listening skills except
improved lifestyle
cancelled a plan bc sister got sick and she has to take care of her kids. the guy gets mad bc he doesnt think thats her responsibility. best explained by what cultural value
individualism vs collectivisim
Jasmine, who is 16, often asserts herself over her parents and looks forward to the day when she can move out of her parents home and live on her own. which aspect of cultural values does she characterize?
individualist orientation
Because they require you to pay attention to content, _____ listening skills are important in a college classroom
informational
date no. 2. both are being extremely charming and nice to one another. according to knapp's step model, their relationship development is at the _____ step
initiating
many faiths have long prescribed whom their members should marry, how many spouses they could have, and even if they should date. this is an example of how specific ______ impact our communication and relationships
insititutions
According to the text, there are six important reasons for learning about listening. Which of the following is NOT one of those reasons?
integrated learning styles
the messages that are perceived as being designed specifically to cause harm to the recipient are called ______ messages
intentional
two types of hurtful messages
intentional and unintentional
_______ communication occurs between people who are culturally different
intercultural
authentic communication is particularly important in close relationships because authentic communication is connected to
intimacy
A ________ traveler is a person who is a border dweller permanently but not by choice
involuntary long term
Hassan and his family left their home in southern lebanon due to the conflict between israel and hezbollah. they are _______ type of border travelers
involuntary short term
bc of a war, nigel sent his wife and kids to live with his mother in another country. they returned home in six months. nigel's wife and kids are examples of _____ travelers
involuntary short term
Which of the following is an example of a consequence of poor listening skills identified in your text?
it can foster poor employee morale
________ combines anger, sadness, worry, embarrassment, and disappointment
jealousy
demonstrating _____ about the history, background, and values of people from other cultures is one way to communicate better
knowledge
is the process of receiving, constructing meeting from, or responding to spoken and/or nonverbal messages.
listening
the primary communication activity for college student is
listening
jamie's conversations with her parents represent a _______ degree of intercuturalness
low
breaking up through a mutual friend. she is using
machiavellian tactic
inauthentic communication attempts to ____ the interaction or other other person for ones own goals.
manipulate
text notes that the vast majority of marriages in the US are homogeneous. which of the following statements best illustrates this concept
marriages tend to occur between people of similar religious backgrounds
when stacey says "hes too attractive for me" her thought process is correlating with the tendency called
matching hypothesis
the term for belief in one god is
monotheism
Studies have shown that people with higher-pitched voices tend to be judged by others to be _______
more outgoing
according to the text, perhaps the most important component necessary to improve your intercultural communication skills is
motivation
without the _____ to be an effective communicator, no other skills will be relevant
motivation
According to renowned listening expert Rebecca Shafir, in order to be a better listener, individuals need to understand another person's ______________
movie
james is angry and teases his roommate mike bc of it. this is inauthentic of james because he is
not taking responsibility for what he says and means
if you are ______ to other ways of viewing the world, then you will be able to engage in meaningful communication
open
the most typical way relationships end is through ______ , which is when the relationship simply declines over time and the partners are aware that problems remain unresolved
passing away
Carlos feels that he is most satisfied with an interaction when he can sit down for a good amount of time with a friend and hear about what is going on in their life. This is an example of which of the following listening styles?
people-oriented
Juan, a 26 year old man from puerto rico, and tara, a 25 year old woman from england, meet in a bar in LA. tara perceives juan as flirty but cannot tell if this is his personality, his cultural habits, his behavior specifically toward her, or part of the loud, fun bar they are at. which dialectic may help her understand the situation
personal contextual
Fatigue and exhaustion are examples of _____ barriers to listening
physical
_____ differences affect intercultural interactions by determining whose cultural values will be respected and followed
power
brita discovers Denmark has less formal interaction with subordinates than in US. which cultural value did she experience
power distance
phineas liked ariel initially, but over time, as he learned more about her, he discovered that he didn't like ariel at all. this development can be explained by the ____ theory
predicted outcome
in the US, it is common for people to work hard in order to have material things, even if it means sacrificing time with family and friends. which aspect of cultural
preferred personality
which aspect of cultural values takes into account whether it is important to do or to be
preferred personality
James comes home with a heavy heart because he was laid off from work earlier in the afternoon. Heather meets him at the door bubbling over with exciting news about her day. Which listening barrier may impede their conversation
preoccupation
the _______ dialectic approach helps people resist making quick, stereotypical judgements about other and their communication behavior
privilege-disadvantage
white lesbian. understands her benefits bc of ethnicity but feels passed over bc of her sexual orientations. which dialectic may help her understand this situation
privilege-disadvantage
the attraction theory holds that there are three primary forces that draw people together to form relationships: interpersonal attractiveness, similarity and
proximity
researchers have found that a lack of close relationships is associated with which of the following
psychological disorders
another name for reverse culture shock is ____________ shock
reentry
_________ are behaviors that couples perform that help maintain relationships
relational maintenence
James Carville, a liberal democrat, and Mary Matlin, a conservative republican, have been married for several years. they are border dwellers through ______
relationship
which of the following is not helpful in communicating ethically across culutures
relying on your beliefs as something to stand by
_____ or remaining apart from the dominant culture may result in isolation, marginalization, and exclusion from the discussions where important decisions are made
resisting assimilation
the four stages of listening include hearing, understanding, evaluating and
responding
Drew chooses to change the channel instead of listening to the media shows that make fun of celebrities. he is engaging in _________ listening
selective
stereotypes can become ______, meaning if you stereotype people and treat them in a prejudiced or negative manner, they may react in ways that reinforce your stereotype
self fulfilling
people often learn more about themselves and their own cultural background and identities by coming into contact with epople whose cultural backgrounds differ from their own. this is known as
self-awareness
physically nonviolent pressure to engage in unwanted sex is known as
sexual coercion
the _______ orientation stresses the importance of possessing one fundamental truth.
short term
_______ is the degree to which people share the same values, interests, and background
similiarity
in which theory do people seek relationships where perceived rewards outweigh perceived costs
social exchange theory
which theory states that self disclosure occurs across three dimensions; breadth, depth and frequencey
social penetration
which aspect of social hierarchy is demonstrated by the fact that people tend to listen carefully to what their physician has to say?
social status
even though she has lived in the US he entire life, Marisol's family also embraces all of the latino culture. Marisol is a border dweller through _______
socialization
kai's mother is from thailand and his father is from korea. kai is a border dweller through
socialization
the way how certain immigrants were treated is an example of how ________ can affect intercultural encounters
societal forces
the church bells ring at noon every day in Christie's small town. The bells are an example of a
soundscape
which dialectic demonstrates how you must recognize both traditional and contemporary realities of a culture?
static dynamic
breaking up outta no where
sudden death
Tommy's friend Ben is telling him a lengthy racist joke. Tommy doesn't think it is funny. What should Tommy do?
tell Ben that he doesn't want to hear any more and explain why
According to the datta from the 2010 US Census, which of the following statements is accurate
the Hispanic population will more than double in size by 2060
according to research by muelhlenhard and others, in order for a heterosexual man to initiate interaction with a woman, what must occur first
the woman must send cues to the man that she is interested and available
____ is a nonlinear model that best captures the fact that relationship development can be bidirectional - that is couples move both toward and away from commitment over the course of their relationship
turning point model
according to the _____ theory, when you first meet someone much of your interaction is dedicated to reducing uncertainty and determining whether you wish to interact with this person again
uncertainty reduction
two friends. one always buying for the other. one was _____ in their relationship
underbenefitted
_______ messages are not intended to hurt the recipient
unintentional
people in close relationships tend to see each other as
unique and irreplaceable
When Sam heard the speaker start to talk, he immediately tuned her out. Her high-pitched voice sounded like a cartoon character to him. Which aspect of social hierarchy is interfering with Sam's ability to listen?
vocal cues
Ramiro has decided to migrate to the US in hopes that he will be able to find a better paying job than he has been able to find in his home country of Guatemala. Ramiro is a _______ type of border traveler.
voluntary long term
sandra's national guard unit is being deployed to iraq for four months. she is a _____ type of boarder dweller
voluntary short term
which of the following demonstrates how conflicting objectives can be a barrier to listening
when her professor announces that something will be on the test, bella listens more carefully than at other times during a lecture.
the _____ disengagement strategy is characterized by friends that don't return phone calls
withdrawl/avoidance
communication scholar bradford hall cautions people about respecting the humanity of other cultures. his term for this is the _____ approach
zoo
