Human Communication Test 3 (7, 8, 9)

______ listening is based on Eastern philosophy and Zen Buddhism

Mindful

Which of the following statements is accurate regarding the role nationality plays in listening?

Asian countries consider good listening skills to be more important than good speaking skills

_________ is defined as the movement , migration, or scattering of a people away from an established or ancestral homeland

Diaspora

according to the text, people with even a few close relationships experience ____ than those who are lonely

a greater sense of well being

which of the following abilities is not a part of the "big five" of the listening competency

ability to offer helpful guidance

A public speaking teach who places strong emphasis on organization and perfect grammar most-likely has which of the following listening styles?

action-oriented

showing how friendship can exert a powerful influence on a person, your text notes that in the US, it is understood that friendship plays an extremely important role in the lives of

adolescents

as a father of a two year old Justin knows that he needs to use more patience when listening to what his daughter wants to say. this shows how ______ is an individual influence that can affect listening.

age

two met at college through mutual friends. she compliments him based on looks. this is an example of a ____ theory

attraction

avoiding each other

avoiding step

which of the following is not one of the three main elements of being a mindful listener?

awareness of the surrounding of other speakers

which of the following is not an aspect of diaspora

being a part of two cultures based on relationship

portia considers herself polytheistic; this means that she

believes in more than one god

which of the following is a way organizations create rules that attempt to control and influence employees' communication

by establishing sexual harassment policies

after dating for a while, both get into arguments over little things. so they are avoiding it by having small talks. according to knapp's model, their relationship development is at the ___ step

circumscribing

native american, mexican american, and asian american individuals who choose not to assimilate to the dominant white US culture are examples of a ________ group

cocultural

a ______ is a significant minority group within a dominant majority that does not share dominant group values or communication patterns

cocultural group

During dinner, Kent's aim was to relax and listen about his wife Jackie's day. Jackie's intention was to discuss a vacation she wanted to take with Kent. which listening barrier may impede their conversation

conflicting objectives

it is vital to _____ issues that are important to the relationship and to the other person to maintain and authentic relationship

confront

your text describes three pitfalls of inauthentic communication. which of the following is not one of them

confrontation

when lisa goes to see movies, she tends to remember the main themes of the film, how well the themes were developed in the plot, and how credibly the themes were performed by the actors. lisa probably has which of the following listing styles?

content-oriented

Paula listens to her manager very intently so as not to miss anything she needs to do. Yet when she talks to her mother, Paula listens with an empathetic ear. This demonstrates how ______ plays a role in listening

context

the situation in which a message is delivered impacts the recipient's feeling of injury and is referred to as

context

vincent wouldnt eat something if he wasnt obligated to at family gatherings. his family thinks eating a certain dish is important way to remember his heritage. which dialectic may help him understand this situation

cultural individual

________ are beliefs so central to a cultural group that they are never questioned

cultural values

______ is a feeling of disorientation and discomfort due to the unfamiliarity of surroundings and the lack of familiar cues in the environment

culture shock

bf cooks and it's horrible but gf says it was wonderful. which of the following best characterizes her behavior

deceptive

the _____ approach to understanding intercultural communication emphasizes that things may exist as two opposing concepts simultaneously.

dialectic

the ______ approach to thinking perceives things as either right or wrong

dichotomous

Jen's new roommate is an international student from budapest. after getting to know each other, the girls realize that while they come from different countries, they also like the same types of clothes and movies. which of the dialectics does this demonstrate

differences and similiarities

when you deny your partner the right to speak on a topic because of his or her sex or because you perceive yourself to be more expert on the topic, your are _____ the person

disqualifying

the text describes culture as being heterogeneous and _________

dynamic

mindful listening is based on

empathy

one way to communicate more ethically across cultures is to remember that everyone, including you, is _______ a culture and thus communicating through a cultural lens

enmeshed in

Paula's friend is telling her a vicious rumor about another girl in their class. Paula doesn't want to listen but is unsure how to stop. This describes a(n) ______ challenge associated with listening.

ethical

when Corinne received a text that obviously wasn't for her, she had to decide if she should delete it or share it with her friends. Which aspect of the listening is Corinne using?

ethics

When her daughter walked in the door and said, "Guess what happened today?" Tessa wondered if something really important had occurred or if it was just a general way to greet her. Which stage of listening is Tessa using?

evaluating

when you assess your reaction to a message, you are in _____ stage of listening.

evaluating

your text lists many factors that distinguish close relationships from other types of interpersonal relationships. which of these is not one of those factors

formality

Which of the following demonstrates how listening has a positive impact on the brain?

having a better listening skills can improve memory

_______ stage of listening occurs when listeners pick up the sound waves directed toward them.

hearing

diverse is another word for __________

heterogeneous

Jasmine is an african american freshman girl in college. her english professor, Tom, is a middle-aged man from India. the conversations between jasmine and tom represent a __________ degree of interculturalness

high

teachers strike before school year in oaxaca mexico. which dialectic may help us understand the situation

historic/past-present/future

a high degree of similarity is also known as

homogeneity

one must be aware of a person's ______ and avoid the temptation to view them as a n exotic other

humanity

____ messages occur when a person criticizes, teases, rejects, or otherwise causes an emotional injury to another

hurtful

Mindful listening is based on empathy, which is the ability to

identify with an understand another person's feelings

increasing your motivation and your knowledge of self and others are ways the text suggests to ______

improv your intercultural communication

all of the following are results of good listening skills except

improved lifestyle

cancelled a plan bc sister got sick and she has to take care of her kids. the guy gets mad bc he doesnt think thats her responsibility. best explained by what cultural value

individualism vs collectivisim

Jasmine, who is 16, often asserts herself over her parents and looks forward to the day when she can move out of her parents home and live on her own. which aspect of cultural values does she characterize?

individualist orientation

Because they require you to pay attention to content, _____ listening skills are important in a college classroom

informational

date no. 2. both are being extremely charming and nice to one another. according to knapp's step model, their relationship development is at the _____ step

initiating

many faiths have long prescribed whom their members should marry, how many spouses they could have, and even if they should date. this is an example of how specific ______ impact our communication and relationships

insititutions

According to the text, there are six important reasons for learning about listening. Which of the following is NOT one of those reasons?

integrated learning styles

the messages that are perceived as being designed specifically to cause harm to the recipient are called ______ messages

intentional

two types of hurtful messages

intentional and unintentional

_______ communication occurs between people who are culturally different

intercultural

authentic communication is particularly important in close relationships because authentic communication is connected to

intimacy

A ________ traveler is a person who is a border dweller permanently but not by choice

involuntary long term

Hassan and his family left their home in southern lebanon due to the conflict between israel and hezbollah. they are _______ type of border travelers

involuntary short term

bc of a war, nigel sent his wife and kids to live with his mother in another country. they returned home in six months. nigel's wife and kids are examples of _____ travelers

involuntary short term

Which of the following is an example of a consequence of poor listening skills identified in your text?

it can foster poor employee morale

________ combines anger, sadness, worry, embarrassment, and disappointment

jealousy

demonstrating _____ about the history, background, and values of people from other cultures is one way to communicate better

knowledge

is the process of receiving, constructing meeting from, or responding to spoken and/or nonverbal messages.

listening

the primary communication activity for college student is

listening

jamie's conversations with her parents represent a _______ degree of intercuturalness

low

breaking up through a mutual friend. she is using

machiavellian tactic

inauthentic communication attempts to ____ the interaction or other other person for ones own goals.

manipulate

text notes that the vast majority of marriages in the US are homogeneous. which of the following statements best illustrates this concept

marriages tend to occur between people of similar religious backgrounds

when stacey says "hes too attractive for me" her thought process is correlating with the tendency called

matching hypothesis

the term for belief in one god is

monotheism

Studies have shown that people with higher-pitched voices tend to be judged by others to be _______

more outgoing

according to the text, perhaps the most important component necessary to improve your intercultural communication skills is

motivation

without the _____ to be an effective communicator, no other skills will be relevant

motivation

According to renowned listening expert Rebecca Shafir, in order to be a better listener, individuals need to understand another person's ______________

movie

james is angry and teases his roommate mike bc of it. this is inauthentic of james because he is

not taking responsibility for what he says and means

if you are ______ to other ways of viewing the world, then you will be able to engage in meaningful communication

open

the most typical way relationships end is through ______ , which is when the relationship simply declines over time and the partners are aware that problems remain unresolved

passing away

Carlos feels that he is most satisfied with an interaction when he can sit down for a good amount of time with a friend and hear about what is going on in their life. This is an example of which of the following listening styles?

people-oriented

Juan, a 26 year old man from puerto rico, and tara, a 25 year old woman from england, meet in a bar in LA. tara perceives juan as flirty but cannot tell if this is his personality, his cultural habits, his behavior specifically toward her, or part of the loud, fun bar they are at. which dialectic may help her understand the situation

personal contextual

Fatigue and exhaustion are examples of _____ barriers to listening

physical

_____ differences affect intercultural interactions by determining whose cultural values will be respected and followed

power

brita discovers Denmark has less formal interaction with subordinates than in US. which cultural value did she experience

power distance

phineas liked ariel initially, but over time, as he learned more about her, he discovered that he didn't like ariel at all. this development can be explained by the ____ theory

predicted outcome

in the US, it is common for people to work hard in order to have material things, even if it means sacrificing time with family and friends. which aspect of cultural

preferred personality

which aspect of cultural values takes into account whether it is important to do or to be

preferred personality

James comes home with a heavy heart because he was laid off from work earlier in the afternoon. Heather meets him at the door bubbling over with exciting news about her day. Which listening barrier may impede their conversation

preoccupation

the _______ dialectic approach helps people resist making quick, stereotypical judgements about other and their communication behavior

privilege-disadvantage

white lesbian. understands her benefits bc of ethnicity but feels passed over bc of her sexual orientations. which dialectic may help her understand this situation

privilege-disadvantage

the attraction theory holds that there are three primary forces that draw people together to form relationships: interpersonal attractiveness, similarity and

proximity

researchers have found that a lack of close relationships is associated with which of the following

psychological disorders

another name for reverse culture shock is ____________ shock

reentry

_________ are behaviors that couples perform that help maintain relationships

relational maintenence

James Carville, a liberal democrat, and Mary Matlin, a conservative republican, have been married for several years. they are border dwellers through ______

relationship

which of the following is not helpful in communicating ethically across culutures

relying on your beliefs as something to stand by

_____ or remaining apart from the dominant culture may result in isolation, marginalization, and exclusion from the discussions where important decisions are made

resisting assimilation

the four stages of listening include hearing, understanding, evaluating and

responding

Drew chooses to change the channel instead of listening to the media shows that make fun of celebrities. he is engaging in _________ listening

selective

stereotypes can become ______, meaning if you stereotype people and treat them in a prejudiced or negative manner, they may react in ways that reinforce your stereotype

self fulfilling

people often learn more about themselves and their own cultural background and identities by coming into contact with epople whose cultural backgrounds differ from their own. this is known as

self-awareness

physically nonviolent pressure to engage in unwanted sex is known as

sexual coercion

the _______ orientation stresses the importance of possessing one fundamental truth.

short term

_______ is the degree to which people share the same values, interests, and background

similiarity

in which theory do people seek relationships where perceived rewards outweigh perceived costs

social exchange theory

which theory states that self disclosure occurs across three dimensions; breadth, depth and frequencey

social penetration

which aspect of social hierarchy is demonstrated by the fact that people tend to listen carefully to what their physician has to say?

social status

even though she has lived in the US he entire life, Marisol's family also embraces all of the latino culture. Marisol is a border dweller through _______

socialization

kai's mother is from thailand and his father is from korea. kai is a border dweller through

socialization

the way how certain immigrants were treated is an example of how ________ can affect intercultural encounters

societal forces

the church bells ring at noon every day in Christie's small town. The bells are an example of a

soundscape

which dialectic demonstrates how you must recognize both traditional and contemporary realities of a culture?

static dynamic

breaking up outta no where

sudden death

Tommy's friend Ben is telling him a lengthy racist joke. Tommy doesn't think it is funny. What should Tommy do?

tell Ben that he doesn't want to hear any more and explain why

According to the datta from the 2010 US Census, which of the following statements is accurate

the Hispanic population will more than double in size by 2060

according to research by muelhlenhard and others, in order for a heterosexual man to initiate interaction with a woman, what must occur first

the woman must send cues to the man that she is interested and available

____ is a nonlinear model that best captures the fact that relationship development can be bidirectional - that is couples move both toward and away from commitment over the course of their relationship

turning point model

according to the _____ theory, when you first meet someone much of your interaction is dedicated to reducing uncertainty and determining whether you wish to interact with this person again

uncertainty reduction

two friends. one always buying for the other. one was _____ in their relationship

underbenefitted

_______ messages are not intended to hurt the recipient

unintentional

people in close relationships tend to see each other as

unique and irreplaceable

When Sam heard the speaker start to talk, he immediately tuned her out. Her high-pitched voice sounded like a cartoon character to him. Which aspect of social hierarchy is interfering with Sam's ability to listen?

vocal cues

Ramiro has decided to migrate to the US in hopes that he will be able to find a better paying job than he has been able to find in his home country of Guatemala. Ramiro is a _______ type of border traveler.

voluntary long term

sandra's national guard unit is being deployed to iraq for four months. she is a _____ type of boarder dweller

voluntary short term

which of the following demonstrates how conflicting objectives can be a barrier to listening

when her professor announces that something will be on the test, bella listens more carefully than at other times during a lecture.

the _____ disengagement strategy is characterized by friends that don't return phone calls

withdrawl/avoidance

communication scholar bradford hall cautions people about respecting the humanity of other cultures. his term for this is the _____ approach

zoo