In class 1

You have been hired by BizCom, a business communications consultancy that services many clients in different industries throughout the United States, to help it improve its profit margin. BizCom provides customized recommendations for the best use of a client's existing resources for improving internal communications, typically delivered via documentation in different media. The company has approximately 50 consultants, all of whom are located in its central headquarters in Alexandria, Virginia. What type of system do you recommend that BizCom install to improve its business processes and increase its profit margin?

An extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with the client, and minimize the amount of paperwork needed

Which of the following statements about business processes is not true?

Business processes are typically unaffected by changes in information systems.

All of the following are new technology-related trends in MIS except ______ .

Business value co-creation

A key word in social business is ______ .

Conversations

What is the most important function of an enterprise application?

Enabling business functions and departments to share information

A supply chain management system is considered a type of ______ system because it shares data across multiple organizations.

Interorganizational

A relocation control system that reports summaries on the total moving, house hunting, and home financing costs for employees in all company divisions falls into which of the following categories?

MIS

Which of the following would you use in order to determine which of your suppliers has the best and worst records for meeting your production schedules?

Management Information Systems

The divergent viewpoints about how resources, rewards, and punishments should be distributed, and the struggles resulting from these differences are known as organizational ______ .

Politics

Feedback is output returned to appropriate members of the organization to help them evaluate or correct the input stage.

TRUE

The Internet increases the bargaining power of customers by _____ .

making information available to everyone.

Which of the following statements about disruptive technologies is not true?

Firms that invent disruptive technologies as first movers always become market leaders.

Which of the following is an example of a cross-functional business process?

Fulfilling a customer order

Which of the following is not one of the six strategic business objectives of information systems?

Improved community relations

To make sure they stock clothes that their customers will purchase, a department store implements a new application that analyzes spending levels at their stores and cross-references this data to popular clothing styles. Which of the following business objectives is this information intended to support?

Improved decision making