Interpersonal Communication: Everyday Encounters 5th Ed. Ch.1-6
Transactional
A dynamic form of communication model that features time and noise along with shared fields of experience. This model attests that communication occurs within systems which shape how people communicate and what meanings are created.
Self-Actualization Needs
Fully developing and using our unique full potential, capabilities and talents.
Unique
Every person is irreplaceable and unique; conversations are unique.
Principle Two
It is Irreversible. Once something is said, it has become a part of the relationship and cannot be undone.
Interpersonal Imperative
Our tendency to create and sustain relationships depends on how well they meet three basic needs. They are: Affection, Inclusion, Control
Self-Esteem Needs
Valuing and accepting others and being valued and accepted by others.
Principle Eight
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Principle Seven
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Principle Six
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Model
A representation of what something is and how it works.
Physical Needs
Air, Food, Sex
Noise
Anything that causes a loss of information as the information flows from one source to destination. Includes: Physical and Mental state, Surroundings.
Systematic
Communication takes place within various systems.
Principle Five:Metacommunication
Communication about previous communications.
Linear
Communication as a linear, one-way process in which one person acts on another. From Sender to passive Receiver.
Interactive
Communication as a process in which listeners give feedback in response to a message.
Relationship Meaning
Communication based on relationship and roles within social groups. Ex: Parent has right over child: an unequal power relationship occurs. Communication could be have different meanings across dynamic relationships.
Safety And Protection Needs
Communication protects us from dangers and harm. We communicate to feel and ensure we are safe.
Principles of Interpersonal Relationship
Eight basic principles for effective communication.
I-Thou
Highest form of dialogue; people acknowledge eachother as full and unique individuals and cherish relationships. Ex: knowing secrets ,etc.
Principle Four:Symbols
Humans construct meanings. How we choose to interpret things. Symbols: such as words have no coherent meanings. We interpret communication depending on other factors such as a person's occupation, context, etc.
Communication Continuum
Impersonal, Intrapersonal, Interpersonal IT--------------You--------------Thou
I-IT Relationship
Impersonal, we treat people as objects, do not affirm their existence or humanity. Employees and workers you see regularly as you attend errands and other duties.
Defining Interpersonal Communication
Inter/person: Between people.
Principle Three: Ethics
Involves Ethical Choices. Morals and codes of conduct.
Models of Interpersonal Communication
Linear, Interactive, Transactional
Content Meaning
Literal, denotative meaning. Ex: You say to your child "Clean your room now." It means you are to clean your room immediately.
I-You
People acknowledge each other as more than objects, but not full unique individuals. Talking to a person about simple daily things like, "How is the weather?", sports, easy talk.
Maslow's Hierarchy of Needs
Physical Needs, Safety and Protection, Belonging Needs, Self-Esteem, Self-Actualization.
Feedback
Response to a message.
Interpersonal Communication
Selective, systematic, unique, processual(on-going process) transactions that allow people to build and reflect personal knowledge of one another and create shared meanings.
Features of Interpersonal Communication
Selective, systematic, unique, processual.
Belonging Needs
Social needs: All of us need others in order to enjoy life, feel comfortable at work and fit into social groups. We want company, acceptance, affirmation and we want to give company, acceptance and affirmation.
Principle One
We cannot not communicate. Even silence is a form of communication when you are with others.
Selective
We don't want to communicate intimately with the majority of people we encounter.
Processual
on-going continuous process.