Interpersonal Communication Final

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At lunch, Patrick's girlfriend was busy telling him all about her new job. From time to time, he replied, "uh-huh," as she continued to talk about her morning. What kind of feedback did Patrick provide? 1. Ambiguous feedback 2. Negative feedback 3. Positive feedback 4. Appreciative feedback

Ambiguous feedback Feedback: Neutral or ambiguous feedback leaves the sender uncertain if the receiver received or understood the communicative message sent. (Textbook reference: Section 2.2)

Last summer Erin got a small tattoo of a butterfly on her forearm. When she is at work at the local hospital, she doesn't want to give patients the wrong idea. So she makes sure her coat sleeve covers up the tattoo. What kind of nonverbal communication is Erin concerned about? 1. Artifacts 2. Proxemics 3. Olfactics 4. Chronemics

Artifacts Feedback: Artifacts are items adorned on one's body or carried with them that communicate meaning. (Textbook reference: Section 5.2)

What is the pathway or medium in which communication messages are sent? 1. Channel 2. Noise 3. Message 4. Feedback

Channel Feedback: Channel. The pathway or medium in which communication messages are sent and received is called the channel. (Textbook reference: Section 2.2)

What personality model features the following personalities: Surgency, agreeableness, dependability, emotional stability, and culture 1. The Big Five 2. OCEAN Model of Personality 3. The Freudian Five 4. Machiavellianism

The Big Five Feedback: Textbook reference: Section 3.2

True/False One of the easiest aspects of mindfulness is to be consciously aware of one's thoughts, feelings, and attitudes without judging them.

False Feedback: Being consciously aware of one's thoughts, feelings, and attitudes without judging them is one of the hardest aspects of practicing mindfulness. (Textbook reference: Section 1.5)

True/False Nonverbal communication plays a secondary role in creating meaning.

False Feedback: Nonverbal communication plays a significant role in creating meaning. (Textbook reference: Section 5.3)

True/False Relationships begin with verbal communication exchanges.

False Feedback: Relationships are initiated through nonverbal communication changes. (Textbook 165 reference: Section 5.1)

Which of the following outcomes is not associated with the use of nonverbal immediacy behaviors in health care settings? 1. Hospital performance reviews 2. Patient perceptions of provider credibility 3. Patient understanding of medical information 4. Patient satisfaction

Hospital performance reviews Feedback: Textbook reference: Section 5.3

When Corrin gives careful and thoughtful attention to her friend as she talks about a problem she is having with her roommate, which interpersonal communication skill is Corrin practicing? 1. Mindful listening 2. Emotional intelligence 3. Message formulation 4. None of the above

Mindful listening Feedback: When an individual is giving careful and thoughtful attention to the message being received, it is called mindful listening.(Textbook reference: Section 2.5)

Joel was cleaning the kitchen when he noticed a small, black, oval in the corner a few feet away. Which type of schema did he use to define the incoming stimuli? 1. Physical construct 2. Role construct 3. Psychological construct 4. Social construct

Physical construct Feedback: Physical construct. (Textbook reference: Section 2.3)

Aaron can't believe how many things he needs to get done at work before the end of the day. When possible, he works on multiple tasks at the same time. What type of nonverbal communication is he displaying? 1. Chronemics 2. Haptics 3. Kinesics 4. Vocalics

Chronemics Feedback: Chronemics is the use of time to communicate. Individuals use polychronic time when they engage in multiple tasks at the same time. (Textbook reference: Section 5.2)

Which of the following is not a primary reason to study communication? 1. Communication is an innate skill, we are born with it and it is just something that we do. 2. Improve our own effectiveness as a communicator 3. Communication is a primary means of human interaction, comprising a significant amount of our time each day 4. Learn how to take the perspective of our communication partners

Communication is an innate skill, we are born with it and it is just something that we do. Feedback: Communication is an innate skill. (Textbook reference: Section 1.1)

As Roger listened to the waiter repeat his order, he nodded his head in agreement. Which function of nonverbal communication did Roger demonstrate? 1. Complementing 2. Contradicting 3. Accenting 4. Repeating

Complementing Feedback: This form of nonverbal communication reinforces verbal communication. (Textbook reference: Section 5.1)

Which of the following is not a component of the mindful practice model? 1. Description 2. Attention 3. Intention 4. Attitude

Description Feedback: Description. The three-component model of mindful practice includes attention, intention, and attitude. (Textbook reference: Section 1.5)

Individuals excessively preoccupied with one's self suffer from what psychological condition? 1. Narcissism 2. Loneliness 3. Machiavellianism 4. Depression

Narcissism Feedback: Narcissistic people tend to ignore the communication needs and emotions of others. (Textbook reference: Section 3.2)

Which of the following is a step in the cycle of rejection sensitivity? 1. Repressed hostility for fear of losing affection 2. Decreased fear of rejection 3. Providing others affection 4. Expressing rage

Repressed hostility for fear of losing affection Feedback: Textbook reference: Section 3.3

Jeff is the site manager for a local construction company. His job requires him to coordinate the various tradesmen accessing the worksite to keep the project moving forward - framers, plumbers, electricians, landscapers, masons, etc. Each Monday, about eight people from various trades meet with him. Together they compare schedules to guarantee that each crew has the time and space needed to work at the site that week. What type of communication is Jeff and his coworkers using? 1. Small-group communication 2. Interpersonal communication 3. Intrapersonal communication 4. Public communication

Small-group communication Feedback: Small-group communication. Small-group communication consists of three of more people engaged in interpersonal interactions necessary to achieve a common goal. (Textbook reference: Section 1.4)

According to Hall's Four Spaces, which of the following is used by acquaintances during interpersonal interactions? 1. Social distance 2. Personal space 3. Intimate space 4. Public distance

Social distance Feedback: Acquaintances typically practice social distance remaining 4 to 12 feet from each other. (Textbook reference: Section 5.2)

True/False An individual's self-concept consists of self-image, self-worth, and the ideal-self.

True Feedback: Textbook reference: Section 3.1

True/False Dogmatism is the inclination to believe one's point-of-view as undeniably true based on faulty premises and without consideration of evidence and the opinions of others.

True Feedback: Textbook reference: Section 3.2

Which of the following is not a characteristic of communicative competence? 1. The ability to evaluate how much information the audience already understands about the topic being discussed 2. The ability to recognize situational cues exhibited by the communication audience 3. The ability to self-monitor one's verbal and nonverbal communication 4. The ability to persuade audiences to become involved and take action

The ability to evaluate how much information the audience already understands about the topic being discussed Feedback: The ability to evaluate what the audience knows and doesn't know about a topic of conversation. Communication competence is characterized as skillful, adaptable, involved, understanding, cognitive complexity, and self-monitoring (Textbook reference: Section 1.3)

A third-grader was playing with his action figures when he stopped and asked his dad what plastic is made of. His dad, a chemist, turned off the television and explained to his son that the process of producing plastic involves converting the molecules of raw materials into monomers (specifically ethylene C2H4, propylene C3H6, and butene C4H8), which containing double bonds between the carbon atoms so that they can chemically react to form polymers. When answering his son's question, the father failed to take which of the following into account? 1. The cognitive complexity of his answer. 2. His son's ability to hear his answer. 3. His child's interest in understanding how his toys were made. 4. How his relationship with his son may impact his son's understanding of the answer.

The cognitive complexity of his answer. Feedback: None

Which of the following is not true about the ideal-self? 1. The ideal-self is the same thing as the real-self 2. The ideal-self is perfect, flawless, unrealistic, and evolving 3. The ideal-self is the version of yourself that you would like to be 4. The ideal-self is created through one's life experiences, cultural demands, and other's expectations

The ideal-self is the same thing as the real-self Feedback: The ideal-self is not the same as the real-self or the person that one is. (Textbook reference: Section 3.1)

The word communication comes from the Latin root communico, which means what? 1. To share 2. To build community 3. To communicate 4. To organize

To share Feedback: To share. (Textbook reference: Section 1.2)

True/False Prior research has established a connection between an individual's mental health and their physical health.

True Feedback: (Textbook reference: Section 1.1)

True/False Effective personal communication is concerned with an individual's attainment of a desired personal outcome.

True Feedback: (Textbook reference: Section 1.3)

True/False An individual's concept of self is influenced by their communicative interactions with others.

True Feedback: How one communicates and interacts with others influences an individual's concept of self, particularly when such communication includes messages of acceptance and challenge. (Textbook reference: Section 2.1)

True/False The study of intrapersonal communication involves the biological and neurological underpinnings of effective communication.

True Feedback: Intrapersonal communication is defined as a communication phenomenon existing within or occurring because of an individual's self of mind, which originates through underlying biological and neurological processes. (Textbook reference: Section 1.4)

True/False While shopping at the mall, a woman approached Christina asking her if she knew where the closest restroom was. As Christina replied that the restrooms were located back in the other direction by the food court, she pointed to the walkway behind the woman. Christina's gestured served a repeating function.

True Feedback: Nonverbal communication that repeats verbal communication, but could stand alone is called repeating. (Textbook reference: Section 5.1)

True/False Individuals are constantly communicating with others in their environment through verbal and nonverbal means, whether they intend to or not.

True Feedback: Not communicating is communicating. (Textbook reference: Section 1.2)

True/False A sender's thoughts, feelings, perceptions, and past experiences all influence how they construct an encoded message.

True Feedback: Textbook reference: Section 2.2

True/False The process of perception involves all five senses - sight, hearing, smell, taste, and touch.

True Feedback: Textbook reference: Section 2.3

True/False According to the transaction model of interpersonal communication, communicative exchanges occur simultaneously between communication partners through a multi-layered feedback system involving both verbal and nonverbal cues.

True Feedback: Textbook reference: Section 2.4

True/False Listening is the most important component of interpersonal communication.

True Feedback: Textbook reference: Section 2.5

True/False A reciprocal relationship exists between self-esteem and communication, each influencing the other.

True Feedback: Textbook reference: Section 3.1

True/False Introversion and extraversion exist on a continuum.

True Feedback: Textbook reference: Section 3.3

True/False Nonverbal communication is the primary way people communicate with each other.

True Feedback: Textbook reference: Section 5.1

True/False Eric kept telling the cashier "um...." while he thought about what he wanted to order next. This is an example of a dysfluency.

True Feedback: Textbook reference: Section 5.2

True/False Eye contact is generally the first form of communication between two individuals.

True Feedback: Textbook reference: Section 5.2

True/False The same scent can affect different people in different ways.

True Feedback: Textbook reference: Section 5.2

True/False There is no universal definition of mindfulness.

True Feedback: There is no consensus on the definition of mindfulness. (Textbook reference: Section 1.5)

Which of the following is not a type of communication disposition? 1. Affective/appetitive orientation 2. Argumentative/verbal aggressiveness 3. Approach and avoidance traits 4. Introversion/extraversion

Affective/appetitive orientation Feedback: Textbook reference: Section 3.3

True/False Tempo is the primary vocal quality making an individual's voice sound either pleasant or disturbing to listen to.

False Feedback: Timbre is responsible for creating a pleasant vocal quality. (Textbook reference: Section 5.2)

True/False Communication apprehension is the fear or anxiety associated with either real or anticipated communication exchanges with another person or persons.

True Feedback: Textbook reference: Section 3.3

True/False Nonverbal communication is a skill that requires practice.

True Feedback: Textbook reference: Section 5.3

Which type of interpersonal communication model views communication as a one-directional transmission of information from a source or sender to some destination or receiver? 1. Action model 2. Interaction model 3. Transaction model 4. All of the above

Action model Feedback: Both the Interaction model and transaction models recognize the role of both the sender and receiver. (Textbook reference: Section 2.4)

Nina struggles with emotional and social loneliness. What outcomes is she more likely to report as a result? 1. All of the above 2. Greater social passivity 3. Lower self-esteem 4. Greater sensitivity to social rejection

All of the above Feedback: Textbook reference: Section 3.2

What role does touch play in interpersonal relationships? 1. All of the above 2. Regulating 3. Maintaining 4. Initiating

All of the above Feedback: Textbook reference: Section 5.2

Which of the following helps individuals build and maintain relationships? 1. All of the above. 2. Individuals initiate relationships with those who have similar self-concepts 3. Communication is the vehicle through which relationships develop 4. Social comparison helps identify others who might be compatible friends

All of the above. Feedback: All of the above. (Textbook reference: Section 2.1)

Barnlund's Transactional Model recognizes the importance of what kind of cues during the process of interpersonal communication? 1. Ambiguous cues 2. Public cues 3. Private cues 4. Behavioral cues

Ambiguous cues Feedback: Barnlund's model recognizes the role public, private, and behavioral (i.e., nonverbal and verbal) cues play during interpersonal communication. (Textbook reference: Section 2.4)

What is the first stage of perception? 1. Attending 2. Interpreting 3. Organizing 4. Experiencing

Attending Feedback: Attending. The first stage of perception requires that an individual focuses on a specific object or stimuli within their environment. (Textbook reference: Section 2.3)

Which of the following occurs when an individual evaluates another's behavior using their internal tendencies rather than external factors? 1. Attribution error 2. Ambiguous error 3. Accenting error 4. Repeating error

Attribution error Feedback: Textbook reference: Section 5.1

Which of the following statements accurately characterizes communication competence? 1. Competence balances social appropriateness and personal effectiveness 2. Competence requires individuals to use communication tactics that are more concerned with communication effectiveness over the social appropriateness 3. Competence is not concerned with the degree to which one is an effective communicator 4. Competence is an inherent communication skill that cannot be taught to an individual

Competence balances social appropriateness and personal effectiveness Feedback: Communication competence is defined as communication that balances both social appropriateness and personal effectiveness. (Textbook reference: Section 1.3)

The shared, universal meaning of a word that is understood broadly within society is governed by which of the following? 1. Denotative definitions 2. Connotative definitions 3. Relational dimension 4. Content dimension

Denotative definitions Feedback: Denotative definitions are dictionary-based definitions outlining what specific words or symbols mean. (Textbook reference: Section 1.2)

Monica sets aside a few minutes every day to write in her journal. She finds a quiet place to write with minimal distractions so that she can stay in the moment. Monica writes about the things that are occurring in her life, articulating what she is experiencing and how she is feeling. At first, Monica found this activity to be hard, but she has gotten better at it over time, the more she writes, finding new words to label her feelings. Which facet of mindfulness best describes Monica's actions? 1. Describing 2. Nonjudging of inner experience 3. Observing 4. Nonreactivity to inner experience

Describing Feedback: Describing. Monica is focusing on what is occurring in her daily life, in a manner that is both staying in the moment and detail-focused. She is using language to describe what is happening. (Textbook reference: Section 1.5)

Which of the following is not an outcome associated with strong people skills? 1. Difficulty empathizing with others 2. Healthy interactions with others 3. Knowledge of how to interact with others in group situations 4. The ability to understand people

Difficulty empathizing with others Feedback: Strong people skills help individuals build and maintain healthy interpersonal interactions with others, including the ability to show empathy. (Textbook reference: Section 2.5)

Which attachment style do individuals exhibit when they view themselves as worthy of love, but generally believe that others will be deceptive and reject them in interpersonal relationships? 1. Dismissing attachment 2. Secure attachment 3. Preoccupied attachment 4. Fearful attachment

Dismissing attachment Feedback: Textbook reference: Section 3.3

What is the ability to identify one's emotions and the emotions of others to guide one's behavior called? 1. Emotional intelligence 2. Mindful listening 3. Emotional regulation 4. Self-concept

Emotional intelligence Feedback: Emotional intelligence. (Textbook reference: Section 2.5)

What is an individual's ability to perceive, understand, manage, and use emotions called? 1. Emotional intelligence 2. Cognitive complexity 3. Empathy 4. Mindfulness

Emotional intelligence Feedback: The four basic processes of emotional intelligence include perceiving emotions, understanding emotions, managing emotions, using emotions. (Textbook reference: Section 3.2)

True/False External locus of control is a type of social-personal disposition in which an individual believes that forces influence one's behavior and circumstances outside of one's control.

False Feedback: Although external locus of control is the belief that one's behavior and circumstances exist because of forces outside of one's control, it is a cognitive disposition. (Textbook reference: Section 3.2)

True/False Intrapersonal communication exists within an individual's self or mind and is an entirely internal phenomenon.

False Feedback: Barker and Wiseman posited that intrapersonal communication exists on a communication continuum with thinking and reflecting (more internal) on one end and talking and writing (more external) on the other end. (Textbook reference: Section 3.1)

True/False The circumstance, environment, and/or situation in which communication occurs has no bearing on a person's interpretation of the communicative message.

False Feedback: Communication occurs in a context that influences how individuals interpret messages. (Textbook reference: Section 1.2)

True/False Because the same environmental information is available to everyone present, the process of perception is universal, meaning that every individual experiences the same situation in the same way.

False Feedback: Different people view and understand the same situation in different ways. (Textbook reference: Section 2.3)

True/False Communication occurred even when the receiver did not fully comprehend the message sent by the source.

False Feedback: If the receiver fails to understand the message, then communication did not occur. (Textbook reference: Section 2.2)

True/False Interpersonal communication skills are innate, meaning that one cannot improve upon them. You either have them or you don't.

False Feedback: Individuals can learn how to develop and improve their interpersonal communication skills with practice. (Textbook reference: Section 2.5)

True/False Individuals highly sensitive to rejection are less adept at noting when they are being rejected.

False Feedback: Individuals highly sensitive to rejection are more adept at noting when they are being rejected. (Textbook reference: Section 3.3)

True/False Unlike verbal communication, nonverbal communication is free from ambiguity

False Feedback: It is impossible to know what one is thinking, feeling, or what their intentions are without verbally conversing with them. (Textbook reference: Section 5.1)

True/False For mediated communication to transpire, the communication partners must use a form of technology or medium that runs electronically, requiring a power outlet or batteries.

False Feedback: Mediated communication utilizes some form of technology or medium to facilitate the sharing of information between two or more people. Technology also includes older, print-based forms such as newspapers and magazines. (Textbook reference: Section 1.4)

True/False Individuals raised in high communication-oriented families are more likely to have worse relationships than individuals raised in low communication-oriented families.

False Feedback: People from more communication-oriented families are more likely to have better relationships than those from less communication-oriented families. (Textbook reference: Section 1.1)

True/False Temperament is a product of the social environment, while personality is biologically determined.

False Feedback: Temperament is biologically determined, and personality is a product of the social environment. (Textbook reference: Section 3.2)

True/False The Osgood and Schramm Model of interpersonal communication recognizes the importance that nonverbal communication, and the lack thereof, plays in interpersonal communication.

False Feedback: The Watzlawick, Beavin, and Jackson Model states that the act of not communicating communicates a message. (Textbook reference: Section 2.4)

True/False According to Maslow's Hierarchy of Needs, safety is the most fundamental human need.

False Feedback: The most fundamental human need, according to Maslow, is physiological. (Textbook reference: Section 2.1)

True/False Self-compassion involves mindfulness, common humanity, and empathy.

False Feedback: The three components of self-compassion are self-kindness, common humanity, and mindfulness. (Textbook reference: Section 3.1)

True/False Society has developed a universal standard for communicative competence that all speakers of a language must follow.

False Feedback: There is no universal standard for communication competence. (Textbook reference: Section 1.3)

Darolyn works at a local coffee shop two days per week. She is in charge of taking people's orders and writing their names on the paper cups. This may not seem like a very demanding or important job, but it is one that Darolyn takes very seriously. It is important to her that she not only matches the customer's name with the right drink, but that she spells their name accurately verifying each spelling with the customer before checking them out. Last week, Darolyn took Ursula's order, replying "that's such a cool name." Darolyn's attention to detail and positive comment left Ursula smiling as so many people misspell her unusual name. What communication need was Darolyn primarily addressing when she commented about Ursula's unusual name? 1. Identity 2. Physical 3. Social 4. Practical

Identity Feedback: Identity. One's name is an essential aspect of our own identity, shaping how we are from a young age. Darolyn's comment about Ursula's unusual name impacted how Ursula felt about the experience and herself. (Textbook reference: Section 1.1)

Nonverbal messages in which two communication partners share information through facial expressions, eye gaze, body language, etc. are characteristic of which type of communication? 1. Interpersonal communication 2. Public communication 3. Intrapersonal communication 4. Small-group communication

Interpersonal communication Feedback: Interpersonal communication is the exchange of messages between any two people and includes both verbal and nonverbal communication modalities. (Textbook reference: Section 1.4)

In an attempt to understand the situation unfolding around her, Julia considered past personal experiences, her involvement with others present, and any assumptions she might have. In doing so, what stage of the perception process was she engaged in? 1. Interpreting 2. Attending 3. Organizing 4. Communicating

Interpreting Feedback: Interpreting. The last stage of the perception process, interpreting, is the act of assigning meaning to a stimulus to evaluate and understand its worth. (Textbook reference: Section 2.3)

Which of the following is not a characteristic of symbolic communication? 1. It is an innate skill that humans are born with. 2. Its meaning is arbitrarily assigned 3. Symbolic communication conveys meaning. 4. It is comprised of words, pictures, or objects that represent something else.

It is an innate skill that humans are born with. Feedback: Symbolic communication is comprised of arbitrary symbols who's meaning is learned. (Textbook reference: Section 1.2)

Which personality trait is characterized by the use of cunningness and deceit to maintain the power necessary to accomplish specific, self-centered goals? 1. Machiavellianism 2. Depression 3. Narcissism 4. Loneliness

Machiavellianism Feedback: Richard Christie identified a personality trait where cunningness and deceit are exalted as a means of attaining and maintaining power to accomplish specific, self-centered goals. (Textbook reference: Section 3.2)

Janice and Andrew, who both grew up in large families and attended the same college, have been happily dating for the past three years. Their story illustrates what hypothesis? 1. Matching hypothesis 2. Maternal deprivation hypothesis 3. Rejection sensitivity hypothesis 4. Muted group hypothesis

Matching hypothesis Feedback: People are more likely to find themselves in romantic relationships with people who are perceived to be similar. (Textbook reference: Section 5.2)

Sheldon theorized that people who tend to be average (e.g., fairly active, eat a normal amount, look like other people at the gym, etc.) also demonstrate personality traits in which others describe them as being kind, happy, brave, helping others, extraverted, and energetic. Which somatotype does this represent? 1. Mesomorphy 2. Ectomorphy 3. Actinomorphic

Mesomorphy Feedback: Textbook reference: Section 5.2

Actively attending to one's surroundings - physically, cognitively, and emotionally - is known as which of the following? 1. Mindful awareness 2. Mindful practice 3. Mindful listening 4. Mindful attitude

Mindful awareness Feedback: Mindful awareness. The goal of mindful awareness is to be consciously aware of the activity that you are engaged in and your surroundings at a deeper level. (Textbook reference: Section 1.5)

Which of the following defines the use of behaviors that increase sensory stimulation between individuals, creating both physical and psychological closeness? 1. Nonverbal immediacy 2. Nonverbal cultivation 3. Nonverbal mindfulness 4. Nonverbal mindset

Nonverbal immediacy Feedback: Textbook reference: Section 5.3

Understanding the role nonverbal communication plays in interpersonal relationships helps individuals develop which of the following skills? 1. Nonverbal mindset 2. Nonverbal immediacy 3. Nonverbal vocalization 4. Nonverbal ambiguity

Nonverbal mindset Feedback: Textbook reference: Section 5.3

Ron had a horrible day at work after learning that his sales figures were the lowest of everyone in the office. Ron's self-esteem was influenced by which kind of evaluation? 1. Objective evaluation 2. Emotional evaluation 3. Subjective evaluation 4. Summative evaluation

Objective evaluation Feedback: Objective evaluation in which evaluates their abilities and limitations based on measurable and observable facts. (Textbook reference: Section 3.1)

Which of the following is not a type of action model? 1. Osgood and Schramm Model 2. Early Schramm Model 3. Shannon-Weaver Model 4. Berlo's SMCR Model (Sender, Message, Channel, Receiver)

Osgood and Schramm Model Feedback: The Osgood and Schramm Model is an interaction model. (Textbook reference: Section 2.4)

Which of the following is a characteristic of high self-esteem? 1. Other's comments are viewed as constructive and helpful 2. Focused attention on one's failures 3. The use of indirect communicative styles 4. Other's comments are viewed as criticism or hostile

Other's comments are viewed as constructive and helpful Feedback: Individuals with high self-esteem view other's comments as constructive and helpful. (Textbook reference: Section 2.1)

Amy's 14-month old daughter Robin is learning to talk. She recently learned to say the word "cookie." Yesterday at lunch, Robin looked at Amy, smiled, and said, "cookie." What communication need was Robin expressing when she requested a cookie? 1. Practical 2. Physical 3. Indentity 4. Social

Practical Feedback: Robin was using communicaton to express her wants and preferences to her mother. (Textbook reference: Section 1.1)

When it comes to eating and exercise, learning to mindfully listen and trust one's body to assess the body's needs involves which competency of the Be Body Positivity Model? 1. Practice intuitive self-care 2. Cultivate self-love 3. Reclaim health 4. Declare one's authentic beauty

Practice intuitive self-care Feedback: Textbook reference: Section 5.2

What is the study of communication pertaining to physical space called? 1. Proxemics 2. Chronemics 3. Artifacts 4. Ocluesics

Proxemics Feedback: Textbook reference: Section 5.2

Catherine was trying her best to focus on reading her new book. But she found that she was reading the same paragraph over and over again because she couldn't stop thinking about her roommate's exciting news. Which of the following type of noise was interfering with Catherine's ability to comprehend the paragraph's meaning? 1. Psychological noise 2. Physical noise 3. Semantic noise 4. Physiological noise

Psychological noise Feedback: Psychological noise. This type of noise occurs when the receiver's internal thoughts and/ or emotions influences their ability to receive and undestand the communication message being sent. (Textbook reference: Section 2.2)

Recently, a politician held a town hall meeting to hear the community's view on a variety of public issues. Citizens wishing to address the politician and the audience were asked to sign-up in advance for a three-minute time slot at one of the three microphones set up around the large auditorium. What type of communication is this an example of? 1. Public communication 2. Interpersonal communication 3. Intrapersonal communication 4. Small-group communication

Public communication Feedback: Public communication. Public communication is defined as a form of communication where an individual or group of individuals sends a specific message to a large audience. (Textbook reference: Section 1.4)

Juli's company held a small cocktail hour for new employees. As Juli mingled about, visiting with her coworkers, she found herself nodding her head while listening to different conversations. While she didn't have much to say, she felt that by nodding her head, it showed others that she was interested in hearing what they had to say. Which function of nonverbal communication did Juli demonstrate? 1. Regulating 2. Accenting 3. Contradicting 4. Repeating

Regulating Feedback: This form of nonverbal communication is primarily used to regulate and control the flow of conversation. (Textbook reference: Section 5.1)

Which need on Maslow's Hierarchy of Needs occurs when the three selves work together to create an individual's self-concept? 1. Self-actualization 2. Physiological 3. Love/belonging 4. Esteem

Self-actualization Feedback: According to Carl Rogers' theory of self-concept, self-actualization could not occur when an individual's self-image, self-worth, and ideal-self do not overlap. (Textbook reference: Section 3.1)

Which of the following occurs when a congruent self-concept is present? 1. Self-image, self-worth, and the ideal-self overlap reflecting compatibility 2. Self-image, self-worth, and the ideal-self are independent and incompatible 3. The individual is out of balance with how they interact with others 4. The individual is more likely to exhibit other psychological difficulties

Self-image, self-worth, and the ideal-self overlap reflecting compatibility Feedback: Textbook reference: Section 3.1

What is the degree to which an individual views themselves as a good person, who deserves to be valued and respected called? 1. Self-worth 2. Ideal-self 3. Self-image 4. Self-concept

Self-worth Feedback: Textbook reference: Section 3.1

Michael feels conspicuous or socially exposed when dealing with others in face-to-face interactions. He says that the root of these feelings stems from a prior experience in which his privacy was breached due in part to his foolish actions. What type of shyness does Michael experience? 1. Short-term self-conscious shyness 2. Short-term anxious shyness 3. Long-term anxious shyness 4. Long-term self-conscious shyness

Short-term self-conscious shyness Feedback: Textbook reference: Section 3.3

What is the degree to which an individual communicates using responsive or assertive communication techniques called? 1. Sociocommunicative orientation 2. Communication apprehension 3. Relational disposition 4. Self-conscious orientation

Sociocommunicative orientation Feedback: Textbook reference: Section 3.3

Just as Mark took a bite of his sandwich, his wife asked him what time they had to leave for the airport. Mark held up all five fingers on his hand, and his wife replied, "great, that gives me time to run back to that bookstore we saw on the corner." Which function of nonverbal communication did Mark demonstrate? 1. Substituting 2. Regulating 3. Repeating 4. Complementing

Substituting Feedback: This form of nonverbal communication has a direct verbal translation. (Textbook reference: Section 5.1)

Sam and Peter sit next to each other in class. They had never seen each other before the first day of class and had no idea what to expect sitting next to each other. Over the course of the semester, they talked more and more, learning about each other - their attitudes about class, how they behaved, and their likes and dislikes. By the end of the semester, they were not only comfortable sitting next to each other but had become friends. Which of the following theories best describes what occurred between Sam and Peter? 1. Uncertainty reduction theory 2. Self-conceptualization 3. Social turbulance 4. Maslow's Hierarchy of Needs

Uncertainty reduction theory Feedback: Uncertainity reduction theory posits that when humans first interact with each other, they work to eliminate unknown elements about the other individual, thereby reducing uncertainity about each other and associated increased anxiety. (Textbook reference: Section 2.1)


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