Intro to Organ. Behav. Chapter 9

Which of the following is a true statement regarding the stages of group development?

A group that fully evolves through the four stages of development usually is productive.

Norms are:

A standard against which the appropriateness of a behavior is judged.

The prescriptions that managers can be use to reduce the probability of groupthink in group decision making include all of the following except:

Apply to the total group

An executive board is an example of which type of group?

Command

_________ are formal and relatively permanent .

Command groups

Which of the following are types of formal groups?

Command; task

In which stage of group development are goals established?

Communication and decision making

In which stage are group members' activities relatively spontaneous and flexible?

Control and organization

A homogeneous group is likely to be most productive in situations where all of the following apply except:

Creativity is required

The concept of ___________ is essential to the definition of groups presented in your text.

Interaction

An alumni association is an example of which type of group?

Interest

The audience at an Oprah Winfrey talk show is an example of an _________ group.

Interest

Which of the following are types of informal groups?

Interest; friendship

Group norms result from a combination of all of the following, except:

The size of the group

Which of the following is not a reason for studying groups and group dynamics?

The work group is the primary means for the communication of organizational goals.

A company's personnel (HR) department is an example of which type of group?

Command

___________ are informal and relatively permanent.

Friendship Groups

Which of the following includes conditions conductive to groupthink?

Group cohesiveness leader's promotion of personal preferences, insulation from expert opinions

The definition of groups presented in your text omits any requirements of:

Group goals

Intergroup interactions are affected by all of the following except:

Group norms

When cohesiveness is ________ and norms are___________ compatible with organizational goals, productivity is the highest.

High; highly

______________ cohesive groups will not necessarily be more productive in an organizational sense than groups with cohesiveness.

Highly; low

Brainstorming includes all of the following except:

Ideas are recorded on a flip chart

All of the following are true regarding social loafing except:

It is often a problem in very small groups

All of the following are true of large groups except:

Large do not set many rules or regulations.

A group is homogeneous if:

Members are similar in one or several ways that are critical to the work of the group.

Which of the following is the first stage of group development?

Mutual Acceptance

The group forms and members get to know one another in the_________stage of group development?

Mutual acceptance

Which of the following is not one of the purposes of norms?

Norms regulate group members' thoughts and feelings

Which of the following is not a stage of group development?

Permanent and informal

All of the following are symptoms of groupthink except:

Polarization that affects group decision-making

All of the following are a result interpersonal behaviors in organizations except:

Post- decision dissonance

All of the following are used in the nominal group technique of decision-making except:

Produces totally new ideas

Groups that actively interact with other groups by ____________ are usually the most productive.

Sharing their team's achievements

Which of the following is not one of the four basic factors that affect group performance?

Skill variety

__________ are formal and relatively temporary.

Task groups

All of the following are features of group discussion that contribute to group polarization except:

Task uncertainty can be impacted by the decision

The Delphi technique is designed for use by groups:

That do not meet face-to-face

The size or number of people that constitute a group is:

Two or more

Group composition is:

Usually described in terms of the homogeneity or heterogeneity of group members