Management 321 Exam 1
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______ skills are particularly important in today's workplace and crucial to your success in an organization.
Writing
The flow of information from managers to their employees is called
Downward Communication
Upward communication refers to the flow of communication from upper-level employees or managers down to lower-level employees.
False
In a business environment, you need to consider ____ consequences of your communication because anything you write and say may become public if your company is sued or is part of a government investigation.
Legal
Communication is the process of sending and receiving verbal as well as nonverbal messages.
True
Communication consists of the communication need, sender, message, audience, and:
Response
