Management A Practical Introduction, Kiniki, CH 9 Homework

As the number of Uber drivers grows at a rapid rate, the company benefits from the fact that one of the few hiring tests it needs to ensure drivers pass is already done for them—the driving test needed to receive a driver's license. In the framework of employment tests, which type of test(s) does a driving test qualify as?

ability and performance tests

Heidi tells Christopher that he works hard at A-Plus the same way she's seen him work hard at the gym. Which perceptual bias is this statement most closely related to?

halo

Sexual harassment can prevent people from performing their best due to making them feel uncomfortable or unsafe in their workplace. This means that the type of harassment alleged to be taking place against some Uber employees could negatively impact those employees'

human capital

During an interview, Google may ask a candidate: "If ads were removed from YouTube, how would you monetize it?" Based on what you've learned in the chapter, this would be a ________ interview.

Situational

Which element of a SMART goal was missing during the performance evaluation?

Specific

Google has supervisors provide evaluations of subordinates, but employees and their managers also select a group of peers to conduct semi-annual evaluations. This is most closely resembles which of the following?

360 Degree

Assume Google's "People Operations" Department is planning on creating a new position for its data analysis team. Which of the following would be a good first step?

Job Analysis

Google has a training program known as Sales Pro. This program takes about six hours, but rather than delivering it all in one swoop, Google breaks the information into bite-sized chunks lasting no more than seven minutes each. SalesPro represents

Microlearning

Heidi says Christopher should not be so worried about a lower score on his on-site performance since it only counts for 20% of his overall evaluation. Is she right?

No, because he can still lose his job if A-Plus loses the General as a client.

Part of the frustration by drivers, and the reason that some want to unionize, is that they don't receive all parts of a typical compensation package often given to employees. Based on the case, which is the only part of a typical compensation package that Uber's "business partners" do currently receive?

base pay

Which step of the performance management process are Heidi and Christopher at in the beginning of the video?

review performance

Uber has worked to improve and safeguard its driver performance appraisal rating system, yet it still lacks some of the basic components of traditional employee performance management systems. Based on the case, which of the following is not part of Uber's performance appraisal system for drivers?

rewards

Assume A-Plus loses their government contract and Heidi tells her boss, "I worked with Christopher to generate good sales numbers last year, but this year he unfortunately tanked our contract." What bias would Heidi be exhibiting?

self-serving

Uber drivers' performance is currently rated by riders in their vehicles. This means that the performance appraisal they receive is primarily

subjective