Management Ch. 1
Q: Which of the following questions would an organization use to gauge the efficiency of a process?
A: Did we make the best use of our resources to produce the product?
Q: Which of the following best describes outsourcing?
A: It involves contracting with another company in a low-cost country to have it perform a work activity the organization previously performed itself.
Q: Which of the following best describes the technique of empowerment?
A: It involves giving employees more authority over how they perform their work activities.
Q: Which of the following is true of first-line managers?
A: Their function is the direct leadership of nonmanagerial employees.
Q: Which of the following best describes conceptual skills?
A: They refer to the ability to to distinguish between cause and effect.
Q: Establishing accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals is part of the _____ task of management.
A: controlling
Q: The daily supervision of nonmanagerial employees is the responsibility of ___.
A: first-line managers
Q: When a manager chooses inappropriate goals, but makes good use of resources to pursue these goals, it usually results in a:
A: high-quality product that customers do not want.
Q: Downsizing an organization by eliminating the jobs of large numbers of top, middle, and first-line managers and nonmanagerial employees is called _____.
A: restructuring
Q: The creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company's resources to allow it to survive and eventually prosper refers to ___ management.
A: turnaround