Management Chapter 3 T/F
The "glass ceiling" is a concept that applies to minorities, but not to women.
False
Philanthropy means making charitable donations to benefit humankind.
True
Customers are the focus of "for-profit" organizations only.
False
Diversity is synonymous with differences.
False
Competitors are people or organizations that compete for customers or resources.
True
The World Trade Organization is an example of a government regulator.
True
The two parts of the external environment are the task environment and the general environment.
True
To a commercial airline, the Federal Aviation Agency is an example of a stakeholder.
True
A code of ethics is usually a guarantee that the company and its employees maintain high ethical standards of behavior.
False
A distributor is a person or an organization that helps a consumer sell his or her goods on eBay.
False
A manager performing a "cost-benefit analysis" is approaching a decision from the individual approach.
False
A situation in which you have to decide whether to pursue a course of action that may benefit you or your organization but that is unethical or even illegal is called social performance.
False
A stakeholder is anyone who has stock in a particular firm.
False
A supplier is a person or an organization that provides supplies to consumers.
False
All firms have a Board of Directors.
False
Alone, publishers of magazines represent a good example of strategic allies.
False
Antitrust issues are part of the international forces confronting a company.
False
Corporate social responsibility (CSR) is the notion that corporations are expected to be as profitable as possible.
False
External dimensions of diversity are those human differences that exert a powerful, sustained effect throughout every stage of our lives.
False
Factors such as unemployment conditions and interest rates would be considered part of demographic forces in an organization's general environment.
False
Internal dimensions of diversity include an element of choice; they consist of the personal characteristics that people acquire, discard, or modify throughout their lives.
False
Organizations that want to promote ethical behavior within should provide codes of ethics for employees, but ethics training programs are not needed or beneficial.
False
Organizations with high turnover and low productivity are usually called "learning organizations."
False
Sustainability is defined as economic development that meets the needs of the past without compromising the needs of the present
False
The Board of Directors of a firm consists entirely of its top executives.
False
The approach to decision making that is guided by respect for fairness and equity is the utilitarian approach.
False
The economic integration of the European Union can best be considered part of economic forces.
False
The first stage of personal moral development is conventional
False
The internal environment of an organization includes stakeholders, but the external environment does not.
False
The purpose of a code of ethics is to state an organization's expectations for all its external stakeholders
False
The task environment consists of the internal environment that explains to workers their goals for the day.
False
"Ethnocentrism" is the belief that one's native country, culture, language, abilities, or behavior is superior to those of another culture.
True
"Strategic allies" describes the relationship of two organizations that join forces to achieve advantages neither can perform as well alone.
True
"Underemployed" refers to people who work at jobs that require less education than they have.
True
A value system is the pattern of values within an organization.
True
A whistleblower is an employee who reports organizational misconduct to the public.
True
According to Friedman, the social responsibility of business is to make profits.
True
According to recent research, 80% of people indicated that they buy a firm's goods or services partly on their perception of its ethics.
True
An example of a special-interest group is the National Rifle Association (NRA).
True
Another term for "general environment" is the "macroenvironment."
True
Bill Gates of Microsoft is an example of a philanthropist.
True
Blended value suggests that all investments are understood to operate simultaneously in both economic and social realms.
True
Customers are those who pay to use an organization's goods or services.
True
Demographic forces include influences on an organization arising from changes in the characteristics of a population.
True
Entire industries have been rocked when the culture underwent a lifestyle change that affected the industry's product or services.
True
Ethical behavior and social responsibility give an organization a clear competitive advantage.
True
Ethical behavior in the individual approach is guided by what will result in the individual's best long-term interests, which ultimately are in everyone's self-interest.
True
Ethical behavior is behavior that is accepted as "right" as opposed to "wrong" according to ethical standards.
True
External stakeholders include the government.
True
Government regulators are regulatory agencies that establish ground rules under which organizations may operate
True
If ethical responsibility is about being a good individual citizen, social responsibility is about influencing firms to be good organizational citizens.
True
In an organization's environment, internal stakeholders include the owners of an organization.
True
Internal stakeholders include the employees of an organization.
True
Personality is defined as the stable physical and mental characteristics responsible for a person's identity.
True
Personality, internal dimensions, external dimensions, and organizational dimensions are the four layers of diversity on Rowe's "diversity wheel."
True
Social responsibility is a manager's duty to take actions that will benefit the interests of society as well as of the organization.
True
Technological forces are part of an organization's general environment.
True
The Americans with Disabilities Act requires organizations to reasonably accommodate an individual's disabilities.
True
The Sarbanes-Oxley Act establishes requirements for proper financial record keeping for public companies and penalties for noncompliance.
True
The law prohibits employers from firing employees who report workplace hazards.
True
The moral-rights approach is guided by respect for the fundamental rights of human beings.
True
The standards of right and wrong that influence behavior are called ethics.
True
Traditionally, the further up the pay scale and the higher the education level, the wider the earnings gap between men and women.
True
Values are the relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior.
True
