Managing Conflict and Facilitating Team Success

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Conflict

A disagreement or clash between individuals or groups.

Creativity

Ability to generate innovative ideas and solutions.

Conflict Management Strategies

Approaches to resolve disputes and enhance cooperation.

Positive Effects of Conflict

Can lead to growth, innovation, and improved relationships.

Normal Conflict

Conflict is a typical part of interpersonal interactions.

Multivoting

Consensus-building method using multiple votes.

Brainstorming

Creative technique for generating ideas in groups.

Importance of Facilitation

Enhances group dynamics and decision-making processes.

Facilitator Skills

Essential abilities for effective group facilitation.

Importance of Meetings

Facilitates communication, decision-making, and collaboration.

After the Meeting

Follow-up actions to reinforce decisions made.

Collaborative Decision Making

Group approach to making decisions collectively.

Strategies for Effective Meetings

Guidelines to enhance meeting productivity and outcomes.

Facilitation

Guiding a group to achieve its objectives effectively.

Types of Meetings

Includes status updates, brainstorming, and planning sessions.

Problem People

Individuals who disrupt group dynamics or progress.

Problems with Meetings

Issues like lack of focus and poor time management.

During the Meeting

Key actions to maintain engagement and focus.

Negative Effects of Conflict

May result in stress, decreased productivity, and hostility.

Interpersonal Techniques for Preventing Conflict

Methods to reduce conflict in personal interactions.

PDCA

Plan, Do, Check, Act: iterative problem-solving cycle.

Tips for Managing Conflict

Practical advice to navigate and resolve disagreements.

Before the Meeting

Preparation steps to ensure meeting success.

Four Stages of Creativity

Process includes preparation, incubation, illumination, verification.

Sources of Interpersonal Conflict

Root causes include miscommunication and differing values.

Organizational Techniques for Preventing Conflict

Strategies implemented at the organizational level.

5-Why Analysis

Technique to identify root causes of problems.

Conflict Management Perspectives

Three views on handling conflict effectively.

Electronic Meetings

Virtual meetings conducted using digital communication tools.


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