MGMT 301 -- Chapter 8 (Quiz 2)

Rites and rituals, which are activities and ______ used to celebrate important organizational events or achievements, can be leveraged in the process of culture change.

ceremonies

More positive organizational outcomes are associated with ______ cultures.

market

The readily apparent symbols and manifestations of an organization's culture are called its ______.

observable artifacts

A(n) ______ is a system of consciously coordinated activities or forces of two or more people.

organization

According to the competing values framework (CVF), organizational ______ varies along two dimensions.

effectiveness

Identify the types of structures categorized as organizational designs with open boundaries. (Choose every correct answer.) -Mechanistic -Modular -Hollow -Tall -Virtual

-Modular -Hollow -Virtual

What occurs as a result of the horizontal organizational design?

Teams are used to improve collaboration and work.

Authority in organizations means ______, meaning managers must report and justify work results to the managers above them and are responsible for performing assigned tasks.

accountability

A(n) ______ culture values flexibility and has an external focus.

adhocracy

A(n) ______ organization is a fluid, highly adaptive organization whose members are linked by information technology and collaborate on common tasks

boundaryless

A ______ culture has an internal focus and values flexibility rather than stability and control.

clan

In the common elements of organizations, common purpose is realized through ______, which enables the work of individuals to combine in an organization-wide endeavor.

coordinated effort

With ______, an organization can parcel out the entire complex work effort to be performed by specialists, which results in greater efficiency.

division of labor

Formal statements can help to change an organization's culture by ______.

embedding the culture in various organizational materials such as the mission, vision, and values statements

Philosophies, beliefs, and norms that are explicitly stated by the organization reflect its ______ values.

espoused

Espoused values in an organization's culture represent the ______.

explicitly stated values and norms the organization prefers

An organizational ______ is someone whose accomplishments embody the values of the organization and whose accomplishments are put forth to motivate other employees to do the right thing.

hero

Coordinated effort, one of the four common elements of organizations proposed by Schein, ______.

is represented by the coordination of individual efforts coming together into an organization-wide effort

Division of labor, one of the four common elements of organizations proposed by Schein, ______.

is the arrangement of having discrete parts of a task done by different people in an organization

An organization's ______ can pay attention to, measure, and control a number of activities, processes, or outcomes in order to foster a certain culture.

leaders

In organizational culture, a story is a(n) ______.

narrative based on true events which is repeated in order to emphasize a particular value

Symbols in organizational culture represent ______.

objects or actions that convey an organization's most important values to others

The extent to which your personality and values match the climate and culture in an organization is referred to as person-______ fit.

organization

A box-and-lines illustration showing the formal lines of authority and the organization's work specializations is called a(n) ______ chart.

organizational

In organizational culture, a hero is a(n) ______.

person whose accomplishments embody the organization's values

The degree to which someone's personality and values align with the organizational culture of a firm is called ______.

person-organization fit

If an organization wishes to change its culture, managers can alter the types of ______ and status symbols they give out and to whom they give them.

rewards

Organizations can use ______, activities that celebrate important events or achievements for the organization, to change the organization's culture.

rites and rituals

An organization that has authority centralized in a single person, as well as a flat hierarchy, few rules, and low work specialization, is using a ______.

simple structure

Managers can help to change the organization's culture by paying attention to which ______ they use as narratives to symbolize the organization's vision and values to employees.

stories

When employees share a narrative about an actual event that helped create an aspect of the company's culture, they are relying on ______ to symbolize the company's vision and values.

stories

A ______ is a narrative about the company's history that is repeated by an organization's members in order to emphasize a particular value.

story

A company's ______ is the large-scale action plan that encompasses the company's vision and is used to create the direction for the business.

strategy

In terms of organizational culture, a ______ is an artifact, act, quality, or event that conveys an organization's most important values to others.

symbol

An organization comprised of many levels with narrow spans of managerial control is described as ______.

tall

One method of changing organizational culture is to provide structured ______ as an in-depth introduction to organizational values.

training

Common purpose, one of the four common elements of organizations proposed by Schein, ______.

unifies members and helps everyone understand the organization's reason for being

Flat organizations generally have few levels with ______ spans of control, with one manager overseeing many employees.

wide

In order to implement a particular organizational strategy, managers must determine the right kind of organizational: (Choose every correct answer.) -performance -structure -culture -demonstration

-structure -culture

Place the steps you would use to determine your person-organization fit prior to a job interview in order, with the first step at the top. Instructions -Create a list of your personal values, strengths, and weaknesses -Compare your values, strengths, and weaknesses to those of the organization, and prepare questions to ask a potential interviewer regarding P-O fit -Create a list of the organization's values, strengths, and weaknesses

1. Create a list of your personal values, strengths, and weaknesses 2. Create a list of the organization's values, strengths, and weaknesses 3. Compare your values, strengths, and weaknesses to those of the organization, and prepare questions to ask a potential interviewer regarding P-O fit

Which description best fits the adhocracy organizational culture?

Adaptable, creative, and quick to respond to marketplace changes

______ refers to the rights inherent in a managerial position to make decisions, give orders, and utilize resources.

Authority

According to Schein, which organizational feature unifies employees or members and gives everyone an understanding of the organization's reason for being?

Common purpose

______ embed preferred culture by describing organizational philosophy, mission, vision, and values.

Formal statements

What is the primary cause of failure for strategic initiatives?

Improper execution

Some businesses have created open-area workspaces where employees sit at desks that are side-by-side and no walls are between them. This is to foster collaboration among the staff. What aspect of culture change does this represent?

Physical design

When is the ideal time to assess person-organization fit?

Prior to accepting a position

Which are characteristics of clan culture? (Choose every correct answer.) -Emphasizes profits over employee development and satisfaction -Promotes a feeling of family -Structures work environment to aim at effectiveness and efficiency -Encourages collaboration among employees

Promotes a feeling of family Encourages collaboration among employees

Which of the following can leaders pay attention to, measure, and control in order to change the organization's culture? (Choose every correct answer.) -Activities -Processes -Heroes -Outcomes

-Activities -Processes -Outcomes

Organizational design is concerned with which activities? (Choose every correct answer.) -Creating a structural design that will help an organization execute its strategies -Minimizing all forms of accountability within an organization -Excluding responsibility from the organizational structure -Creating structures of accountability and responsibility

-Creating a structural design that will help an organization execute its strategies -Creating structures of accountability and responsibility

Which of these would be considered observable artifacts in an organization? (Choose every correct answer.) -Sales -Decorations -Rituals -Values -Awards

-Decorations -Rituals -Awards

Match each way to become more adaptable with its correct description. -Focus on being optimistic -Display a proactive learning orientation -Be more resourceful -Take ownership and accept responsibility -Expand your perspective by asking different questions

-Focus on being optimistic: View work or career changes as challenges to be overcome -Display a proactive learning orientation: Maintain a desire to learn and improve your career readiness competencies -Be more resourceful: Look for solutions to challenges, rather than problems -Take ownership and accept responsibility: Absorb, learn, and understand rather than hold grudges -Expand your perspective by asking different questions: Try thinking about things such as "What surprised me about that situation?" or "What data might I be ignoring?"

Which factors must work in concert to produce successful strategic execution? (Choose every correct answer.) -Employee diversity -HR practices -Organizational culture -Organizational structure

-HR practices -Organizational culture -Organizational structure

Select the types of organizational design. (Choose every correct answer.) -Horizontal -Traditional -Open boundary -Sectional

-Horizontal -Traditional -Open boundary

Match the dimensions of the competing values framework (CVF) with their descriptions. -Horizontal -Vertical

-Horizontal: Expresses the extent to which the organization focuses its attention and efforts inward on internal dynamics and employees versus outward toward its external environment and customers -Vertical: Expresses the extent to which an organization prefers flexibility and discretion versus stability and control

What are three characteristics of an organization with a simple structure? -Low work specialization -A flat hierarchy -A tall hierarchy -Authority in a single person -Dispersed authority

-Low work specialization -A flat hierarchy -Authority in a single person

What are three characteristics of an organization with a simple structure? -A tall hierarchy -Low work specialization -Authority in a single person -Dispersed authority -A flat hierarchy

-Low work specialization -Authority in a single person -A flat hierarchy

What are two suggestions for improving your adaptability in the workplace? -Rely on the knowledge of others. -Be reactive in learning situations. -Be proactive in learning situations. -Be more resourceful.

-Be proactive in learning situations. -Be more resourceful.

Which of the following are outcomes associated with various types of organizational culture? (Choose every correct answer.) -Higher market share in adhocracy cultures -More positive organizational outcomes in market cultures -Stronger quality and innovation in hierarchy cultures -Higher customer satisfaction in clan and market cultures -Higher market share in clan and market cultures -Higher financial performance in market and hierarchy cultures

-More positive organizational outcomes in market cultures -Higher customer satisfaction in clan and market cultures -Higher market share in clan and market cultures -Higher financial performance in market and hierarchy cultures

Which are advantages of ensuring you have good potential fit with an organization before accepting a position? (Choose every correct answer.) -Fewer job responsibilities -Positive work attitude -Reduced intention to quit -Reduced work stress

-Positive work attitude -Reduced intention to quit -Reduced work stress

Some of the strongest ways to embed organizational culture include which two of the following? -Rewards -Rites -Stories -Status symbols

-Rewards -Status symbols

According to Barnard's definition, which of the following examples represent organizations? (Choose every correct answer.) -The corporate headquarters of a global technology company -A crew of two people coordinating their activities on a commercial fishing boat -A food cart outside a sports stadium run by a single individual -A freelance graphic designer

-The corporate headquarters of a global technology company -A crew of two people coordinating their activities on a commercial fishing boat

Select the types of organizational design. (Choose every correct answer.) -Traditional -Horizontal -Sectional -Open boundary

-Traditional -Horizontal -Open boundary

Which of the following represent learning-related tools that can be leveraged to change an organization's culture? (Choose every correct answer.) -Training -Role modeling -Coaching -Profits

-Training -Role modeling -Coaching

What are the two types of information that organization charts reveal about organizational structure? -Who specializes in what work -How employees are responsible -Who reports to whom -How things get done

-Who specializes in what work -Who reports to whom

Which of the following statements regarding horizontal design are true? (Choose every correct answer.) -Workgroups are used to improve collaboration -Internal boundaries are broken down -Cross-functional teams are eliminated -This design is also called a team-based design

-Workgroups are used to improve collaboration -Internal boundaries are broken down -This design is also called a team-based design

Organizations wishing to change their culture may alter their physical layout and design in order to: (Choose every correct answer.) -encourage employee productivity -introduce new slogans and sayings -recreate historical narratives -send a strong message about the culture

-encourage employee productivity -send a strong message about the culture

What is the most accurate description of person-organization fit?

A match between an individual's personality and values and those of the organization