Mgmt Review

1. In Grand Stand Organization, a furniture manufacturing company, the arrival and departure times to and from work are specified to the minute, with time clocks used to control deviant behavior. It can be said that the company is high in: a. Formalization b. Centralization c. Decentralization d. Work differentiation e. Division of labor

A

2. Percy has built her company by giving special attention to details. She is highly meticulous and demanding and often imposes her decisions on subordinates. Percy makes use of the _____ style of decision making. a. Autocratic b. Consultative c. Transformational d. Participative e. Delegative

A

2. Which of the following is most likely to be categorized as a management team? A. A team that oversees the functioning of all the teams in an organization and coordinates activities between teams B. A team comprising interior designers, architects, and builders involved in designing and creating the layout of a new hotel C. A quality control team at a factory which oversees the quality of products and recommends changes in production techniques D. A band travelling around the country playing shows at different venues for six months E. A group of four workers making a specific part on the production line of an automobile factory

A

3. Alexandria, Brittney, Nicole, and Dolce are four managers at Polar Coat Manufacturing. Each in their department uses a different decision-making style and believes that their style is the best. Alexandria always presents the problem to her employees, gathers their opinions/suggestions and then makes the decision herself. Brittney gives her employees the responsibility for making the decision within a set of specified boundary conditions. Nicole makes the decision without asking her employees for their opinions/suggestions. Dolce presents the problem to her employees and seeks consensus with an emphasis that her opinion should only count as important as every other employee's in her department. Alexandria is displaying _____ style of decision-making. A. Consultative B. Autocratic C. Delegative D. Facilitative E. directive

A

4. Navy Seals go through extremely difficult training. Those who succeed become members of one of the most elite fighting units in the world. They trust each other completely and form intense emotional bonds. These teams have high levels of ______. A. Cohesion B. Potency C. Boundary spanning prowess D. Transactive trust E. Reactive affinity

A

4. Ross and Tony, father and son, opened a large boutique named Tradus in Chicago. The father and son, being the owners of the business concern, decide about the important matters and all the rest of the functions like product, finance, marketing, and personnel are carried out by the department heads who have to act as per the instruction and orders of both of them. Which of the following is true about Tradus? a. It has a centralized system of decision making. b. It has a matrix organizational structure. c. The degree of formalization is very low in the organization. d. It has a very tall organizational structure. e. It has a narrow span of control.

A

Christina is attending a business meeting at a client's office. Some individuals are formally dressed; others are in shorts and t-shirts. The table is round instead of rectangular. There is no head to let her know who is the most important person at the meeting. There is no agenda to let her know what are the important topics today. Her personality is most likely to drive her behavior in this situation. A. True B. False

A

Solina is very uncomfortable because she received a larger bonus than other members of her work group. She is most likely from a ______ culture. A. Collectivistic B. Uncertain C. Feminine D. Short-term oriented E. Global

A

The scenario below is a review that some of the employees at The Pulse, an HR company, received after a 360 degree feedback. Jack, who was being considered for a promotion, was described as someone who is eager to learn and innovate. Alex was appreciated for his meticulous and organized work and was the one the team could depend on during crunch time. Isabelle's ability to be cooperative, accommodating, and sociable to customers who had grievances, was well acknowledged in the feedback. In the context of the Big Five taxonomy, the personality dimension _____ best describes Alex. A. Conscientiousness B. Extraversion C. Agreeableness D. Introversion E. Neroticism

A

Tran needs to increase his team's creativity. He calls them in to a meeting and tells them they are to shout out as many ideas as they can think of for a new project. No one is to analyze or criticize any ideas while this exercise is going on. Tran is using the brainstorming technique. a. True b. False

A

1. Just before the final football game of the season, the captain of the team made an emotional speech to all his teammates to win the last game for their coach, who passed away recently. Which of the following influence tactics did the captain use? a. Rational appeal b. Inspirational appeal c. Consultation d. Collaboration e. Coalition

B

3. The creative team of a fashion house is racing against a deadline to come up with the spring collection, and the pressure is leading to frayed tempers, which is hampering the team's progress. This is an example of poor _____. A. Systems monitoring B. Affect management C. Coordination D. Mission analysis E. Goal specification

B

3. When Hyundai Motor Company groups its business units around the different lines of cars such as i10, i20, Zing, Sonata, and Verna, which of the following structures is it creating? A. Client-based B. Product C. Geographic D. Functional E. Simple

B

4. Rebecca is the head of the primary department at La Perouse High School. She believes that children will absorb and retain more information if they are taken on educational tours and field trips. But the school's rules and policies do not encourage such activities and Rebecca feels her endeavor to improve the children's education is being stifled. This low degree of _____ is reducing Rebecca's ability to influence others. A. Centrality B. Discretion C. Substitutability D. Ingratiation E. visibility

B

4. The values of the marketing department culture at Clean Toothpaste Manufacturing, Inc., do not match with those of the overall organization and it consistently challenges the values of Clean Toothpaste and signifies the need for change. The marketing department's culture can be described as a(n): A. ASA framework B. Counterculture C. Safety culture D. Networked culture E. Distractive culture

B

A group of friends decided to start their own venture capital firm with the resources and abilities they have. Jessie is really good at applying formulas to solve complex problems that involve numbers. Teddy excels at combining specific data into general conclusions. Ralf is able to study stock market data and predict how the market fluctuations will affect the industry. These employees believe that they can build a great future and they are working hard toward their goals. From the information given, it can be concluded that Jessie has a high ability in the area of _____. A. Response orientation B. Mathematical reasoning C. Problem sensitivity D. Inductive Reasoning E. Number Facility

B

Sam is a renowned interior decorator and his clients feel that he can bring into life a dull room with minimal cost and effort. Before starting a project, Sam always describes the changes he is going to make so the client gets a feel of what the final changes will look like. In doing so, Sam reflects his strong ability to mix and match different designs and create a completely new image which reflects a high ability in the area of _____. A. Coordination B. Visualization C. Response orientation D. Mathematical reasoning E. Perceptual speed

B

Of the Big Five, openness to experience is the easiest to judge in zero acquaintance situations. A. True B. False

B --> Extraversion

Jan works on the budget team. Members include the bookkeeper who tracks the daily expenditures and revenues of the company, the accountant who takes the bookkeeper's work and organizes it into financial statements including the cash flow statement, the income statement, and the balance sheet, and the analyst who interprets the financial statements. Once these three tasks have been accomplished, Jan prepares and presents the results to top management. Jan's team engages in reciprocal interdependence. A. True B. False

B--> Sequential Interdependence

1. Organizational Culture During her stay at the Renaissance Hotel, Ginny noticed that all the staff wore the same color and style of clothes. Which of the following layers of organizational culture would such a dress code represent? A. Espoused values B. Enacted values C. Observable artifacts D. Mnemonics E. Basic underlying assumptions

C

2. The physical layout of workspaces, dress codes, and the level of technology used are all examples of _____ that are represented by the organization's culture. a. Basic underlying assumptions b. Espoused values c. Observable artifacts d. Mnemonics e. Subcultures

C

2. When Happy Feet Shoe, Inc. groups its business units according to where they do business such as North America division, Europe division, Asia division, and Africa division, it is creating which of the following organizational structures? a. Client-based b. Product c. Geographic d. Functional e. Simple

C

A team of highly skilled and qualified members of an organization failed to perform the team objective assigned to them. When the reason for this lack of performance was investigated, it was clear that, although the team members worked hard, they had to wait for their mates to complete a particular task before they could start their own. Which of the following explains the reason for process loss in this case? a. Motivational loss b. Social facilitation c. Production blocking d. Groupthink e. Cognitive dissonance

C

The students of Holly Oak Academy always got low grades in mathematics. The management looked into the matter and found out that though the handouts given by the professor were extremely good, the professor was unable to verbally convey the steps and procedures involved. The professor demonstrated _____. A. Low ability of written comprehension and high ability of oral comprehension B. Low ability of written expression and high ability of oral expression C. High ability of written expression and low ability of oral expression D. High ability of written comprehension and low ability of oral comprehension E. High ability of written comprehension and high ability of oral comprehension

C

Which of the following cognitive abilities is especially important for a range of professions like pilots, drivers, boat captains, and photographers? A. Reasoning ability B. Quantitative ability C. Spatial ability D. Verbal ability E. Affective ability

C

4. Ted is a quality control manager at Greenwoods Cement Inc. Any time a problem arises and a decision needs to be made, he believes in getting his people involved. He presents the problem to his employees and seek consensus on a solution. He insists in these problem-solving meetings that his opinion or suggestions carry no more weight than anyone else's. Which of the following is the decision-making style that Ted is displaying? a. Consultative b. Autocratic c. Delegative d. Facilitative e. Negotiative

D

Roger Federer is an icon in tennis. Many aspiring tennis players try to emulate him. Federer's iconic status gives him _____ power. a. Coercive b. Structural c. Reward d. Referent e. Collaborative

D

1. Britney, a manager in an advertising firm, was assigned a team and asked to come up with ideas for an advertising campaign. Britney briefed her team and outlined the purpose of the brainstorming clearly after which she asked the members to individually generate ideas and bring their list to the next meeting. In the second meeting, the ideas were compiled, doubts clarified, and ideas built-on after which the members were then asked to individually rank the ideas and submit the list to Britney, who tabulated the scores and created a list of the five best ideas. Britney adopted _____ to generate the ideas. a. Cross-training b. Conflict management c. Positional rotation d. Cognitive bias e. Nominal group technique

E

3. Marie is the department manager at Verve, Inc. She has been working in the position for five years. Marie starts every Monday morning with a 60-minute department meeting where each member in the department gets five minutes to report progress, share stories of success and failure, and seek general input, advice, and information. Jeremy is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important. Marie has created the workplace for her department in a totally open forum. There are no walls or cubicles, and everyone including Marie is in one open room. Marie has created a skull with a victory flag on its forehead as her department's corporate logo representing the "victory or die trying" motto for her group. The group has succeeded in achieving some exceptional results in the past two years. Marie's logo can be described as a(n): a. Ritual b. Story c. Espoused value d. Ceremony e. Symbol

E

Five students from KLM School have been selected to form the team that would represent the school in the National Science contest. They must come up with a creative project. These students first meeting was face-to-face and involved each of them suggesting as many ideas as they could think of without analyzing or critiquing them at that time. The activity that the students engaged in is referred to as ______: A. Boundary spanning B. Social loafing C. Ambassador activity D. Scouting activity E. Brainstorming

E

Jake is well-known for his excellent diagnoses of skin-related problems. The other dermatologists in the hospital where he works often consult him when dealing with difficult cases. This gives Jake _____ power in the hospital. a. Coercive b. Structural c. Reward d. Referent e. Expert

E

Martin George is the vice president (Finance) of Rutherford Inc. His position and title in the company gives him _____ power. a. Collaborative b. Diplomatic c. Substitutable d. Referent e. Legitimate

E