MGT 300- Chapter 11 Quiz
The president of Adam's company rules with an iron fist. All decisions must first be approved by the president, regardless of how small or insignificant they are. This suggests that there is a high degree of ________ within the company. A. work specialization B. formalization C. centralization D. departmentalization E. decentralization
Centralization
Joan is a manufacturing engineer who works on a new product development team along with members from design, engineering, production, purchasing, finance, marketing, and quality assurance. Joan still has responsibilities to the Manager of Manufacturing Engineering, but simultaneously reports to the new product development team leader. What type of organizational design does this describe? A. Functional structure B. Matrix structure C. Network organization D. Virtual organization E.Project structure
Matrix structure
________ is the principle that no subordinate in an organization should report to more than one manager. A. Employee empowerment B. Departmentalization C. Centralization D. Span of control E. Unity of command
Unity of command
The rights inherent in a managerial position to tell people what to do and to expect them to do it is known as ________. A. centralization B. span of control C. chain of command D. responsibility E. authority
authority
Which organizational structure did Jack Welch use at GE to eliminate vertical and horizontal lines within GE and to break down external barriers between the company and its customers and suppliers? A. Boundaryless organization B. Team structure C. Divisional structure D. Matrix structure E. Virtual organization
boundaryless organization
Which of the following products would likely be produced using process production? A. Gourmet cupcakes B. Gasoline C. Laptop computers D. Custom-made outdoor furniture E. Refrigerators
gasoline
Which of the following is NOT one of the six key elements of organizational design? A. Span of control B. Chain of command C. Regulation D. Formalization E. Departmentalization
regulation
Jolene owns her own marketing design consulting business. There are only five employees, so the organization has a flat hierarchy, and Jolene retains full authority. Jolene's company would best be described as a ________ structure. A. network B. matrix C. functional D. simple E. divisional
simple
At a delicatessen, one employee greets patrons and takes their orders. Another employee assembles the sandwiches. A third employee wraps the sandwiches and operates the cash register. Which element of organizational design does this illustrate? A. Chain of command B. Decentralization C. Work specialization D. Departmentalization E. Staff authority
work specialization
Which of the following is the best example of customer departmentalization? A. A national bank with branches in 40 states B. A major appliance manufacturer with separate divisions for dishwashers, refrigerators, and microwave ovens C. A single-location furniture manufacturer with separate departments for accounting, sales, manufacturing, quality, and human resources D. An automobile manufacturer with separate divisions for passenger cars and pick-up trucks E. A textbook publisher with separate divisions for clients in higher education, professional continuing education, elementary education, and secondary education
A textbook publisher with separate divisions for clients in higher education, professional continuing education, elementary education, and secondary education